topic Re: payment is being processed in Buying

payment is being processed

soulo86 — Tue, 26 Apr 2016 14:25:33 GMT

there is hour glass shows payment is being processed.

What is this mean?? should i have to wait ???

Re: payment is being processed

lyndal1838 — Tue, 26 Apr 2016 16:22:32 GMT

Are you the buyer or the seller?

The hour glass means that the payment was funded from a bank account and there is no credit card attached to the paypal account to make the payment instant.

The seller will have to wait for the payment to clear (usually several days) before sending the item.

Re: payment is being processed

springyzone — Tue, 26 Apr 2016 20:09:59 GMT

Are you the buyer?

If so, and if your paypal is funded from a credit card, then there should not be an hour glass.

But the same thing happened to me once. I paid and a couple of days later noticed it had not gone through, there was an hourglass showing. I felt panicked I would have a non payment case opened against me.

Just on the off chance the same thing has happened to you, don't do what I did. I contacted the seller, who told me she was having a problem with her paypal, it wasn't working properly. She instructed me on how to cancel my payment & advised me of bank details instead. So I did and that was the last I or several other buyers heard from her. We never received our goods either.

If you find out the problem is at the seller's end just tell them you'll wait till they fix it as you are only prepared to pay via paypal.

Re: payment is being processed

collect247 — Fri, 12 Oct 2018 01:00:38 GMT

Sorry lyndal for bringing up this old thread but I have just paid for an item and the "payment is being processed" has come up lol.

And I have been buying for a long time and have bank account and creditcard attached to my PayPal lol.

I wonder if this is going to be a thing that will be happening from now on at sellers request or is ebay/paypal just becoming paranoid perhaps with me haha

Re: payment is being processed

collect247 — Fri, 12 Oct 2018 01:13:53 GMT

No you're not correct,I just contacted PayPal and they said that the seller hasn't accepted my payment yet,apparently sellers can now hold off payments twiddle their thumbs for a while and decide when to accept them lol.

Seriously is this now a way for sellers to stall the payments and postage time?

Personally I don't give a hoot either way lol.

I also have the option to cancel the transaction immediately in PayPal but I want the item so I'll wait and see.

Re: payment is being processed

digital*ghost — Fri, 12 Oct 2018 01:57:47 GMT

This can happen if the seller only has a personal account (you need a premier or business account to automatically accept credit card payments), or if they made a mistake with the email address.

Re: payment is being processed

collect247 — Fri, 12 Oct 2018 02:33:42 GMT

The seller has nearly 3000 feedback as a seller surely by now they would have a premier or business account haha

Re: payment is being processed

lyndal1838 — Fri, 12 Oct 2018 04:49:14 GMT

Crow, the information was correct back when the thread was current......which is why you need to start a new thread.

I must admit though, the paypal notices are different now. I have the same bank account/debit card and credit card attached to paypal as I have always had but now when I make a payment from whatever source the payal notice always says that the payment is being processed and I will get a receipt in due course.

Re: payment is being processed

collect247 — Fri, 12 Oct 2018 04:53:14 GMT

Haha that's why I said sorry lyndal for opening an old thread and because it had to do with the same thread topic I just reopened this one haha.

And my payment has finally been accepted yipee

Re: payment is being processed

bigcomicbookguy — Tue, 31 Dec 2019 00:09:15 GMT

Hello all, I am having a similar problem.

I purchased soemthing on the 23rd Dec, there is an hour Glass saying it's processing and my bank account has clearly had the amount deducted.

I have tried contacting the seller but now they are not responding. Have I been scammed? I'm trying to see how to get eBay guarantee to work but I can't seem to get it working.

The seller told me they didn't know how to apply postage fees so they wanted to relist the item then have me pay again. To which I said I will only do if they refund and cancel the order. They haven't done it yet and it's still "processing".

Any help or clarification? I'm so confused 😞

Re: payment is being processed

*tippy*toes* — Tue, 31 Dec 2019 00:23:56 GMT

If your PayPal payment has come from a bank account, rather than a credit card, it has probably spawned an eCheque. They can take 7-10 days to clear. There should have been a small message near the payment to say that it was going to be an eCheque. I have no idea why it takes so long to clear. It's ridiculous!

If it hasn't cleared by tomorrow, you should be able to cancel the payment in PayPal. I've not had to do it, so not sure how it's done.

Is the seller a new seller? If they are, they may not have their PayPal set up correctly to accept payments. I think they need to upgrade their account to Premier (not business). Maybe send another message and ask if their account is set up correctly, or even send them here for help..

Re: payment is being processed

bigcomicbookguy — Tue, 31 Dec 2019 01:33:43 GMT

Thank you tippy toes, i'll provide them a link to this discussion then.

Yes the seIller is a new trader, and they commented how they didn't know how to apply postage. It's just frustrating not being able to know what trail my money has taken, but your explanation helps.

I shall try to contact them again
Cheers
B

Re: payment is being processed

k1ooo-slr-sales — Tue, 31 Dec 2019 02:34:17 GMT

@bigcomicbookguy wrote:

I have tried contacting the seller but now they are not responding. Have I been scammed? I'm trying to see how to get eBay guarantee to work but I can't seem to get it working.

Any help or clarification? I'm so confused 😞

whatever you do, do not open an eBay Money Back Guarantee claim yet. Give it at least a week or two. You have 32 days or so do open a claim.

Be patient and give it a week.

Re: payment is being processed

nootherbids — Thu, 05 Mar 2020 10:11:15 GMT

I don’t think this is correct.

Something else must be happening at the seller's or Ebay's end.

The reason I'm saying this is that as a buyer I never had a problem or delay when paying through PayPal.

But today-despite using the same credit card with more than enough credit available and despite the fact that my bank has already accepted my payment and granted "Purchase Authorisation", eBay shows it as "being processed"

Actually, I've made another eBay-PayPal payment today which immediately showed in my card account as "Purchase Authorisation", immediately showed as "item paid" on eBay and the seller mailed the item within an hour after this.

So I guess that eBay-PayPal have to come up with a more convincing explanation on the payment "being processed" issue.

Thanks

John

Re: payment is being processed

lyndal1838 — Thu, 05 Mar 2020 13:59:13 GMT

@nootherbids wrote:
I don’t think this is correct.

Something else must be happening at the seller's or Ebay's end.

The reason I'm saying this is that as a buyer I never had a problem or delay when paying through PayPal.

But today-despite using the same credit card with more than enough credit available and despite the fact that my bank has already accepted my payment and granted "Purchase Authorisation", eBay shows it as "being processed"
Actually, I've made another eBay-PayPal payment today which immediately showed in my card account as "Purchase Authorisation", immediately showed as "item paid" on eBay and the seller mailed the item within an hour after this.

So I guess that eBay-PayPal have to come up with a more convincing explanation on the payment "being processed" issue.

Thanks
John

You are commenting on an old thread where the information was correct at the time of posting.

I am not sure which of my posts you think is wrong so I cannot really comment other than to point out that paypal is not infallible and can sometimes generate an echeck even when you have used a credit or debit card to pay.

Re: payment is being processed

k1ooo-slr-sales — Thu, 05 Mar 2020 18:18:22 GMT

@lyndal

they replied to your post from almost 4 years ago . . . you know, when these boards were run by Lithium, Malcolm Turnbull was still PM, Greta was 13 and still in school, Obama was president of the USA, Coronavirus hadn't shown its ugly head and anyone could venture into a supermarket confident that they would be able to buy toilet paper and hand sanitiser . . . and that special "someone" we all love was still a year away from posting about the GSP on these boards.

Ahhhhh, the good old days.