topic Re: HELP - how to reverse a payment? in Buying

HELP - how to reverse a payment?

ekrabappel — Sun, 24 May 2020 04:22:30 GMT

Hi,

I have recently purchased several items from a seller who has agreed to combine postage. There is still one item I am waiting for to end that I intend to bid on. I just won an auction from another seller and paid for it but as I hit the pay now button I realised that the amount was for all the items i had purchased including the ones with full postage. What can I do? This is also the case with another two Items from which I have just requested a combined invoice.

I actually hate the way e-bay assumes full cart payment when you click on pay for an individual item.

Thanks

Re: HELP - how to reverse a payment?

kopenhagen5 — Sun, 24 May 2020 04:32:49 GMT

You needed to select 'pay only this seller'.

Now the seller is the only one to reverse a payment.

But rather than reversing payment, message the seller and explain not to process the order until the other is finished then combine.

When I did the same, my seller put 0.00 for postage on the last item I won and sent them all together.

Re: HELP - how to reverse a payment?

ekrabappel — Sun, 24 May 2020 04:47:09 GMT

Thanks for the reply.

Yes, I'm aware of the 'Pay only this seller' option but when in a rush you sometimes forget that Ebay has decided on your behalf that you want to pay for the entire cart even though you got there by hitting pay now on a particular item. It should be a "Do you you want to pay for other items" option rather that the whole cart default. Just frustrating.

I have emailed the seller so hopefully they do the right thing. I just hope they don't send the items before they see the message. Glad it worked out in your case.

Have a good weekend!

Re: HELP - how to reverse a payment?

11dustyattic — Sun, 24 May 2020 09:23:17 GMT

They want you to pay individual postage, more fees for feebay