topic Re: Ebay Plus gets a Minus in Buying

Ebay Plus gets a Minus

plugger64 — Wed, 27 May 2020 08:33:36 GMT

Just joined Ebay Plus and what a waste of money it is.

The range of goods is tiny and the prices are not cheap compared to just Ebay.

I can get free postage on most items without paying the annual fee for Ebay Plus.

Just searched for a gazebo....no results, yet normal ebay has heaps.

Apart from the free returns, Ebay Plus gets a big minus from me. My advice is to steer clear.

Re: Ebay Plus gets a Minus

lyndal1838 — Wed, 27 May 2020 10:22:52 GMT

I decided it was not for me even before it was implemented.

You should have done your due diligence before parting with your money.

Re: Ebay Plus gets a Minus

plugger64 — Wed, 27 May 2020 21:42:52 GMT

Get my money back due to a join up voucher! Just wanted to warn others before they get fleeced- perhaps you could have done the same

Re: Ebay Plus gets a Minus

sandypebbles — Wed, 27 May 2020 22:48:53 GMT

Perhaps you could have read one of the many threads that ARE already on here about how crud eBay Plus is before you joined

Other members are not responsible for the choices any other member makes

Obviously you did'nt so what point would there have been in more warnings?

Just remember to cancel the subscription correctly before the fees are due next time or you will be charged again

Re: Ebay Plus gets a Minus

plugger64 — Thu, 28 May 2020 02:34:35 GMT

Thanks Sandy...geez everyone needs to take a chill pill

Re: Ebay Plus gets a Minus

lyndal1838 — Thu, 28 May 2020 05:33:50 GMT

@plugger64 wrote:
Get my money back due to a join up voucher! Just wanted to warn others before they get fleeced- perhaps you could have done the same

I did state on the many other threads that were started about the subject that I could not see any advantage in joining....it was not for me, athough some of my friends have used it to their advantage.

Re: Ebay Plus gets a Minus

plugger64 — Thu, 28 May 2020 06:30:11 GMT

didn't know there were threads! But as a said I didn't lose any money coz I got a voucher to the value of sign-up. But will not renew.

Cheers

Re: Ebay Plus gets a Minus

tazzieterror — Fri, 29 May 2020 14:20:59 GMT

It's value depends very much on what you buy and how you spend. It was worth it for me while they had double FlyBuys points - that alone covered the cost of my membership.

But FlyBuys ended their relationship with eBay so I probably won't renew when my current year is up as the other benefits don't really come into play with most of my purchases.

Re: Ebay Plus gets a Minus

gec2002 — Sun, 31 May 2020 01:49:31 GMT

The number of items labelled Plus will probably be getting even smaller and more expensive in the future, as eBay are now requiring Valid tracking for at least 95% Plus sales. Not really a valid option for low cost small items sent Letter Post.

eBay are also now adding that you must have "A reasonable price express postage option" as ebay will be giving "eBay Plus members in metro areas an automatic upgraded to free express delivery on eBay Plus listings. eBay will fund up to $4 of the express postage upgrade cost on these orders". Pity in most cases the upgrade is more than $4, so Plus sellers will have no option other than increase their base price to cover Free Express. And you would need to be pretty gullible to believe eBay will keep funding the upgrade or will increase the funding when Express Post increases.

Re: Ebay Plus gets a Minus

cezm — Sun, 31 May 2020 01:55:08 GMT

I think the $4 would cover the difference for small, medium and large satchels, but not the XL

Re: Ebay Plus gets a Minus

gec2002 — Sun, 31 May 2020 04:17:12 GMT

Or Letter Post. Sorry I really only think in Letter Post as 90+% of mine is Letter Post

Re: Ebay Plus gets a Minus

digital*ghost — Sun, 31 May 2020 04:48:13 GMT

They are really going gung-ho on this idea at the moment, there's a month-long promotion running right now, eBay are trying to entice sellers with waived FVF, and apparently they are spending "millions" on advertising the plus program - I've been called by eBay reps 3 times so far this year. I answered the first call (didn't know any better) and had a rather heated and circular "discussion" with them as I said right of the bat I would not be adjusting my listings so that they would qualify for Plus, so the guy spent about 15 minutes trying to convince me I'd get more sales if I did - it only ended with this exchange (paraphrased and summarised, as i can't remember word for word anymore lol, and I need to note this took place a few months ago, when covid wasn't a thing but Australian bushfires very much were, and my sales had taken a bit of a nosedive as well:

eBay: Your sales have fallen because you don't have free postage
Me: then how come my sales are increasing everywhere except eBay - that would tend to indicate a problem with eBay, not a problem with my business model
eBay: eBay customers are different to other buyers, they come to eBay because they specifically want to find items with free post

Me: but if eBay wants to show buyers items with free post more than items without it, then buyers will naturally select from those items, and your statistics are corrupt

eBay: but your sales have fallen a lot recently because you don't have free postage

Me: Except, every time I've trialled free post on my items, my sales have tanked - why would I intentionally sabotage my business again?

eBay: so what do you think is the reason your sales have fallen?
Me: there are fires burning all across Australia right now, I'm not suprised there are fewer people buying jewellery
eBay:......yeah, that's actually a good point

Finally got them off the phone after that. I've ignored subsequent calls.

Re: Ebay Plus gets a Minus

springyzone — Mon, 01 Jun 2020 00:53:17 GMT

Some people find it pays for them to join, others don't. I never have as I don't buy that much and most things I buy have postage included anyway. Plus-the majority of items on ebay at present are not ebay plus items.

Each to his own but what i would advise is double checking how the renewal works. If it is anything like a lot of other sites, it could be an auto renewal system & unless you keep careful track of things, it might just roll over before you know it. If you want to opt out next year, make sure you do so in plenty of time!

Re: Ebay Plus gets a Minus

cezm — Tue, 02 Jun 2020 02:40:47 GMT

@springyzone wrote:
Some people find it pays for them to join, others don't. I never have as I don't buy that much and most things I buy have postage included anyway. Plus-the majority of items on ebay at present are not ebay plus items.

Each to his own but what i would advise is double checking how the renewal works. If it is anything like a lot of other sites, it could be an auto renewal system & unless you keep careful track of things, it might just roll over before you know it. If you want to opt out next year, make sure you do so in plenty of time!

It is auto renewal but it is very clear. If you're a member and cick on the ebayplus link at the top of any page the first thing it tells you is how long you have been a member and the date the next fee is due.

I always cancel the membership a couple of days after I pay. Before the time is up ebay have written to me tempting me to resign. Last time the incentive (ebay gift card) was larger than the fee so nothing to lose!

Re: Ebay Plus gets a Minus

jhessikkacollection — Sat, 21 Nov 2020 03:01:25 GMT

Didn't even get free returns from ebay plus.

seller who was selling via ebay plus claims there is no change of mind return postage refund.

ebay FAQ promises free returns postage regardless of reason.

nobody would generate a return label, so i paid for return postage myself so i can return the item to the seller within 30 days for refund and plan to deal with the return postage later.

6 customer service reps later, ebay is still unable to resolve the issue. The customer service reps are easily confused about what I'm seeking refund for despite clearly stating "RETURN POSTAGE REFUND". Customer service reps are unfamiliar with ebay plus promises.

EBAY PLUS IS A TOTAL WASTE OF TIME AND MONEY

Re: Ebay Plus gets a Minus

ford12ford — Sat, 21 Nov 2020 05:09:17 GMT

I did join ebayplus back In Aug for the promo in August. Well about 15 ebay chats later taking over 1 hour each, one near 3 hours and going from 1 to another ebay "helps; and sending proof of the offer too as no one even knew about it, I finally found someone who knew of it and promised to fix it, well promised a call back last Mon/Tues and of course nothing yet again. 2 more chats to send emails to person handling it marked priority by ebay chat persons, and still nothing.

If ebay can not manage an up to $500 fees back for August, and the new one is up to $5000 for Dec, I now personally feel ripped off by ebay.

Is ebayplus worth it - after using it I would say NO, a waste of money. It makes your items seem more expensive than others, as I do not think most buyers look at free post, but rather the selling cost. Once my items finish on ebayplus I will not be using it unless ebay can be honest as to what they offer. I have to offer 1 day posting which is sometimes hard to get to auspost next day with ebayplus, so end up going out of my way to post next day. As for the $4 back offer when someoen takes up express, forget about that!! I am not even going to try to get that back.

Just realised this is going under buying link, so this is from an unhappy with ebay sellers view.

Re: Ebay Plus gets a Minus

paper-jack — Sat, 21 Nov 2020 23:23:58 GMT

As a buyer I am inundated with emails begging me to sign up for ebay plus and showing me things I have absolutely no interest in buying and have never looked at on line. When I want something I look for it and take postage options into consideration. Sometimes I buy on ebay, sometimes I buy off ebay. Ebay plus offers are usually a " final " offer. if only they were final. Especially when there are 2 or 3 on the same day. I'd like an option to opt out of any emails with ebay plus offers.
As a seller I am inundated with emails begging me to sign up for ebay plus. I have no interest in making selling on ebay any more difficult than it already is, if a buyer wants an item they buy whether it has an ebay plus or minus. So i'd like another option under the promotions section where offers to join just have a "Get Offer" button. A "Refuse Offer" button.
I think all the Ebay emails begging me to join Ebay Plus smack of desperation on their part.
There are times when I'd love an "F--- Off" button.

Re: Ebay Plus gets a Minus

digital*ghost — Sun, 22 Nov 2020 00:57:44 GMT

@paper-jack wrote:
I'd like an option to opt out of any emails with ebay plus offers.

You could filter them out via your email options, most likely. You'd just have to set it up to automatically send all emails with the phrase "ebay plus" in them to spam. I've done it with a few things like that before, with some you can even block outright, I filter to spam though in case I accidentally block an email I want to receive.