topic Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help in Buying

I ordered a stack of items from Japan on 30 March and never received them and now can't get help

jarnasa — Mon, 03 Aug 2020 00:03:28 GMT

The time has passed for me to do an item not received or to claim paypal money back. It was nearly $100 aud so I am **bleep** and I cant even contact the seller with the item number anymore as it says not a valid item number. What can I do to recoup my money?

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

sandypebbles — Mon, 03 Aug 2020 00:07:07 GMT

If you used PayPal, you have six months, are you sure you bought in March?

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

padi*0409 — Mon, 03 Aug 2020 00:09:02 GMT

You have 180 days after the purchase date to open a case in Paypal's "Resolution Centre" so you should still be within that time period.

On your purchase history go to the drop-down menue on the top RHS and change it from "last 60 days" to 2020 and see if they're there.

Edit. G'day sandy.

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

sandypebbles — Mon, 03 Aug 2020 00:10:54 GMT

If it was the seller from Japan who has left you feedback, have you tried contacting them that way/ through another of their listings.

Maybe there was a typo in the item number?

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

padi*0409 — Mon, 03 Aug 2020 00:18:12 GMT

Just to add, I deal regularly with a Japanes seller and this is on his current listings :-

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

jarnasa — Mon, 03 Aug 2020 05:51:50 GMT

Yes i did but no response as yet. I copies and pasted item number so that was just weird that it was not recognised. I thought maybe becuase of the time that has lapsed.

Re: I ordered a stack of items from Japan on 30 March and never received them and now can't get help

padi*0409 — Mon, 03 Aug 2020 05:56:33 GMT

@jarnasa wrote:

Yes i did but no response as yet. I copies and pasted item number so that was just weird that it was not recognised. I thought maybe becuase of the time that has lapsed.

Do you mean you tried to open a case in Paypal's Resolution Centre or you tried to contact the seller ?

If you haven't opened a dispute with Paypal, you need to do it quickly before the 180 day limit expires.