topic Re: Negative Feed in Buying

Negative Feed

francapossum127 — Mon, 14 Sep 2020 09:06:13 GMT

Seller is unreliable she give me a refund after she accept the offer address

How do i get rid of these lies?

Any help will be appreciated.

The way things are going on ebay im having second thoughts about selling on ebay

Not worth it, we get harrassed, we pay postage, we pay ebay and paypal commision

Im done with it

Re: Negative Feed

repentatleisure1952 — Mon, 14 Sep 2020 09:39:05 GMT

Some context would help.

What are the lies?

Re: Negative Feed

francapossum127 — Mon, 14 Sep 2020 09:48:52 GMT

Seller is unreliable she give me a refund after she accept the offer address

The above is the feedback that she left me.

The story goes like this.

I had a wallet listed for $60. Now the customer offered me $30 BUT i did NOT receive the offer.

Somehow the system allowed the $30 offer to go through. I never accepted the offer. nor did i even receive the offer.

So i explained the situation and refunded the money she paid me

Now she has left the message above.

Up until now my feedback has been pristine

Re: Negative Feed

twyngwyn — Mon, 14 Sep 2020 09:53:02 GMT

it's still a green dot - no-one will notice it...just move on.....or go to HELP at top of page & see if ebay will remove it, due (possibly) to their acceptance of offer

Re: Negative Feed

francapossum127 — Mon, 14 Sep 2020 09:55:16 GMT

I blocked her as i dont want to deal with her in future

Re: Negative Feed

francapossum127 — Mon, 14 Sep 2020 09:57:25 GMT

How on earth do i try and delete her feedback

Have never beeon on the receiving end of conflict

Re: Negative Feed

imastawka — Mon, 14 Sep 2020 09:58:39 GMT

It's a green dot - not a negative.

Your % is still 100%

No-one will notice - move on

Re: Negative Feed

francapossum127 — Mon, 14 Sep 2020 10:00:07 GMT

Thank you for your help everyone (Y)

Re: Negative Feed

imastawka — Mon, 14 Sep 2020 10:05:36 GMT

If it's any consolation, the feedback does mention that you refunded.

So that's a good thing.

Re: Negative Feed

gutterpunkz05 — Mon, 14 Sep 2020 11:59:54 GMT

Contact customer support via live chat, make sure you select chat with Agent, explain that you believe the feedback comment to be a False Positive and politely request that the comment be removed. Ebay can still leave you with the Green Dot and replace the comment with --

Worth a shot if you really want to be rid of the comment.

Re: Negative Feed

francapossum127 — Tue, 15 Sep 2020 01:09:58 GMT

thank you, i will do this. It cant hurt to try

Re: Negative Feed

twyngwyn — Tue, 15 Sep 2020 10:36:58 GMT

....and it's gone