topic Re: 33 days in Buying

33 days

awnbuyer — Fri, 25 Sep 2020 10:35:55 GMT

It has now been 33 days and the new seller with 100% feedback that I gave a chance despite him being new on eBay (or is he?) still hasn't shipped the item that I have paid him for, and he clearly isn't going to. He has offered no reasons for not shipping and juist thanks me for buying from him as if to rub salt into my wounds.I now have to wait until 10th October to open a case to try and get my money back from this dodgy seller, and I'm not allowed to warn other buyers about c.... c.... because eBay protects its bad sellers from being publicly outed. And before people scream 'Covid-19' delays... if a seller doesn't have the item he has sold to a buyer he had no right selling it period!

Re: 33 days

gutterpunkz05 — Fri, 25 Sep 2020 12:07:11 GMT

So when you bought, what was the time frame for shipping from Israel and the sellers handling time

Re: 33 days

davewil1964 — Fri, 25 Sep 2020 12:14:20 GMT

How do you know he hasn't shipped the item?

Do you understand that COVID-19 is affecting postage world-wide (as well as killing hundreds of thousands of people)?

Do you consider buying from overseas at this time to be a prudent decision?

Do you understand that the eBay postage times, which you are 15 days from, are optimistic?

Do you think you should be buying, online, from foreign countries, at all?

I don't.

Re: 33 days

sandypebbles — Fri, 25 Sep 2020 19:00:11 GMT

Pretty much the same as every other time you have posted about the exact same thing

And as I suggested in one of the more recent posts, keep on contacting ebay

Repeatedly posting your opinion here is not going to change anything, fellow buyers and sellers cannot make things happen and nobody from eBay is going to read here, no matter how many threads you open on the matter

Re: 33 days

kopenhagen5 — Fri, 25 Sep 2020 21:08:16 GMT

How do you know it isn't posted ?

Many sellers forget to mark it as posted in eBay after sending an item.

Re: 33 days

springyzone — Fri, 25 Sep 2020 21:42:20 GMT

@awnbuyer wrote:
It has now been 33 days and the new seller with 100% feedback that I gave a chance despite him being new on eBay (or is he?) still hasn't shipped the item that I have paid him for, and he clearly isn't going to. He has offered no reasons for not shipping and juist thanks me for buying from him as if to rub salt into my wounds.I now have to wait until 10th October to open a case to try and get my money back from this dodgy seller, and I'm not allowed to warn other buyers about c.... c.... because eBay protects its bad sellers from being publicly outed. And before people scream 'Covid-19' delays... if a seller doesn't have the item he has sold to a buyer he had no right selling it period!

When I first started to read this, I thought maybe you had waited too long or had been strung along by a seller, but if you have to wait till 10 Oct before opening a case, then that must mean the ETA is not till then?

In that case, you don't really have a problem yet. It's always a lot better when a seller at least marks an item as sent and perhaps provides a tracking number as that gives a lot more peace of mind. Your seller hasn't done that, nor has he sent a message to reassure you the item is on its way. So whether the item has been posted or not, I can't tell you. Has he actually said he hasn't got the item or have you just assumed that?

Ebay needs to allow the seller the agreed ETA for the item to get to you, that's only fair. If it doesn't arrive by 10th Oct or soon after though, you will be able to open an item not received claim and within a few days, escalate it and no doubt get your money back then.

Covid19 is playing havoc with the mail but I think if a seller didn't mark an item as sent or reply to my messages within a 6 week period to let me know an item was on its way, I'd probably be opening a claim sooner rather than later.

Re: 33 days

awnbuyer — Sat, 26 Sep 2020 01:35:11 GMT

In spite of the fact that millions of people die every single day due to disease, murder, suicide, war, famine, etc, on the planet I continue to get on with my life. If sellers don’t want to keep doing business because of COVID-19 they should close their shops. Indeed, if eBay doesn’t want to keep doing business because of COVID-19 it should shut down its website. Perhaps you haven’t noticed, but the world hasn’t stopped turning, the sun still rises every morning, the birds are still singing, and most people aren’t living under their beds in spite of COVID-19

Re: 33 days

awnbuyer — Sat, 26 Sep 2020 01:39:44 GMT

If an item with a tracking number does not show any activity such as ‘in transit’ for 33 days wouldn’t it be reasonable of me to assume the item hasn’t been sent given that the seller won’t confirm that the item is in transit?

Re: 33 days

davewil1964 — Sat, 26 Sep 2020 01:44:20 GMT

Unless they're in Melbourne.

Many countries won't even post to Australia at the moment; a lack of means to move the freight. All down to COVID. And a seller might not realise that until they try to post. They SHOULD communicate, but not all do.

You have advised us that the eta given by eBay is still a fortnight away. As such, you can't do anything yet. Except wait. The delivery time would have been displayed before you purchased, so you really have no legitimate complaint at this time.

Maybe YOU should do some due diligence when purchasing from overseas. Very few people's lives have not been affected by COVID - you are in a very small minority if you are one of them.

Re: 33 days

padi*0409 — Sat, 26 Sep 2020 01:46:05 GMT

As I said in your other thread on this, all but one of the seller's completed listings show they are shipping from China - presumably dropshipping, so they are reliant on the dropshipper to give you the tracking.

https://community.ebay.com.au/t5/Buying/32-days-and-still-not-shipped/m-p/2352834

A timely reminder that due diligence pays off when buying.. ...................

Re: 33 days

imastawka — Sat, 26 Sep 2020 01:54:38 GMT

Seller is no longer selling.

No store - no items for sale.

Probably why they're not answering.

They have no reason to log into ebay.

Just wait for the allocated time to open an INR case.

Re: 33 days

springyzone — Sat, 26 Sep 2020 01:57:32 GMT

@awnbuyer wrote:
If an item with a tracking number does not show any activity such as ‘in transit’ for 33 days wouldn’t it be reasonable of me to assume the item hasn’t been sent given that the seller won’t confirm that the item is in transit?

Yes, that would be what you'd be suspecting for sure. I don't know what you bought, who you bought from or whether it is being drop shipped etc but the bottom line is they have till Oct 10th to get it to you and if it doesn't arrive by then, you can open an ebay claim for item not received and get your money back.

I know you are feeling ebay is protecting a bad seller but it's not forever, they will give him till the ETA and then the power is with you.

Re: 33 days

padi*0409 — Sat, 26 Sep 2020 02:05:09 GMT

@springyzone wrote:
...... I don't know what you bought, who you bought from or whether it is being drop shipped etc

Easy enough to see from the clues the OP left about it being an Israelie seller and the neg left.

Re: 33 days

zanadoo_56 — Sat, 26 Sep 2020 04:53:39 GMT

Right now I've got 6 tracked parcels due - from overseas, interstate and local - and NONE of them have turned up.

Most date back to mid August (or earlier) and some local ones to very early in September. Only two recent purchases from overseas are still moving....probably because they haven't got to Oz yet. I fully expect when they do all progress with stop.

And that's just the tracked parcels. Goodness knows where the untracked ones are. (Tracking was not an option at point of sale).

Just over half the tracked parcels are somewhere with AP 'item processed at local facility'. One parcel has been processed at two 'local facilities' and is no nearer to actually being delivered. Every time I log into MyPost the delivery date either keeps getting moved or AP has given up predicting / guessing when it might be and the delivery dates are weeks ago.

It has got to the stage I have suspended buying any 'nice to have' purchases over a certain price until things improve. Sorry eBay. 😞

All I can do is wait and hope I'll get them eventually.

It's all anyone can do at the moment - have patience and wait.

Re: 33 days

springyzone — Sat, 26 Sep 2020 23:48:58 GMT

@padi*0409 wrote:
@springyzone wrote:
...... I don't know what you bought, who you bought from or whether it is being drop shipped etc
Easy enough to see from the clues the OP left about it being an Israelie seller and the neg left.

Some days I just can't be bothered with the back tracking. I guess sometimes it makes a difference, but sometimes not.

Re: 33 days

awnbuyer — Mon, 12 Oct 2020 23:07:56 GMT

You received a refund
We've issued a refund of $ 10.99 back to the original funding source you used to purchase this item. Please allow 48 hours for it to go through.

Final decision:
The case has been closed in your favour.