topic Re: Weird Postage Issue in Buying

Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:20:24 GMT

Hi, I'm in Australia and I'd like to buy something from the U.S. that says it posts to Australia, but at the checkout it says it won't post to Australia. Do you know what could be happening?
In the 'Postage and payments' section of the listing it tells me to enter a valid post code, but when I do it says it can't calculate the postage for it, remembering that all the while, the listing says it does post to Australia.

Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:17:22 GMT

Re: Weird Postage Issue

lyndal1838 — Wed, 27 Jan 2021 02:30:19 GMT

Can you post the item number please?

Someone will be along soon to see if they can work out what the problem might be.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:37:44 GMT

Hi, the item number is #324460476659.
At the moment the listing says it doesn't post to Australia, but that's because the seller is trying to help me with different settings. It used to say it did post to Australia. The seller is also using the Global Shipping Program.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:40:38 GMT

Sorry, I accidentally sent the wrong item number, but I've edited it to be the right one.

Re: Weird Postage Issue

twyngwyn — Wed, 27 Jan 2021 02:43:20 GMT

still wrong?

Re: Weird Postage Issue

lyndal1838 — Wed, 27 Jan 2021 02:44:20 GMT

That item number is for an item from a seller in China.

If your US seller is using the Global Shipping there should not be a problem whether they post to Australia or not. The GSP overrides the seller's wishes as they are only required to post within the USA.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:44:57 GMT

Here's the correct one:

#324460476659

Re: Weird Postage Issue

halfgweilo — Wed, 27 Jan 2021 02:46:38 GMT

The best way to get a true and direct answer is to contact the seller. Only he/she would know the real reason/s.

Re: Weird Postage Issue

katistrophik — Wed, 27 Jan 2021 02:49:04 GMT

Contact the seller and see if it is a listing error, and to find out if they will post to Aus.

They may have set it up this way so you need to contact them for international delivery

Re: Weird Postage Issue

lyndal1838 — Wed, 27 Jan 2021 02:49:35 GMT

Still not coming up for me either as a current listing or a completed listing.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 02:52:39 GMT

That's weird. Here's a direct link:

https://www.ebay.com.au/itm/Analogue-Mega-SG-Cartridge-Adapter-Set-v1-1-Brand-New-Sealed-Free-Shipping-Today/324460476659

Re: Weird Postage Issue

padi*0409 — Wed, 27 Jan 2021 03:01:27 GMT

All the seller's other items are being sent by the GSP so it may be that when the seller tried to change that on your listing he messed up somehow.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 03:07:28 GMT

The seller is also currently trying to help me, so some things about the listing could change as this is going on. At the start it said it would post to my location, then for a while it said the opposite. Currently it says it does post to Australia (attached screenshot) but the checkout still says otherwise. The seller has never had this issue before, as they've sent items all over the world.
I've also tried changing my address' country to many other countries, which do work. It's just Australia that's acting up. How convenient.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 03:08:13 GMT

Checkout screenshot.

Re: Weird Postage Issue

padi*0409 — Wed, 27 Jan 2021 03:13:08 GMT

The screenshots won't load for me, but nevertheless I suspect the seller needs to change the listing back to the GSP, then you may be able to buy it.

Or they could make a new listing of it for you to buy.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 03:37:50 GMT

OK, it seems to have worked iitself out. The seller double-checked everything, that GSP was enabled and everything else was good and proper. Lo and behold, the checkout worked and I've now successfully purchased the item.
The solution? Absolutely no idea. The seller doesn't know what happened either.

It would be great to know what happened so I could post it somewhere and help others having the same issue.

Thanks to everyone in this thread for your help and suggestions. It's greatly appreciated.

Re: Weird Postage Issue

davewil1964 — Wed, 27 Jan 2021 03:41:11 GMT

OP has sorted the issue in their identical question in 'Buying'.

Re: Weird Postage Issue

shadowplayer1980 — Wed, 27 Jan 2021 03:58:48 GMT

Oh yeah, sorry for posting the question in two different places. I hope that didn't cause any confusion.