topic Re: If your parcel hasn't arrived don't blame the Chinese in Buying

If your parcel hasn't arrived don't blame the Chinese

shoppingbag* — Fri, 08 Oct 2021 00:05:20 GMT

For those of you who are waiting on International parcels, thought I would just pass my latest experience on.

Purchased an item from China on May 27, arrived in Australia June 14, delivered October 7.

This is only one of the items I have purchased from China, seems they can take anywhere from 3 to 5 months (or longer) to arrive, sitting most of the time somewhere on a wharf in Australia. Australia Post is touted to be responsible for all incoming mail, but don't waste your time calling them, as they claim no knowledge or responsibility.

I received another parcel after being 3 months in Australia, but still no sign of the one that landed here on May 20.

I have not claimed "item not received" on any of these, as they are low cost items and I consider it unfair to the Seller seeing as they have been tracked as arrived in Australia. I can't leave feedback either, but have let the Seller know that the item has been received and thanked them.

I stopped making international purchases some time ago, and also try to make national purchases as close to home as possible. Australia Post's delivery service is pathetic. With mail only being delivered every second day, and many parcels coming with the postman, every second week we get two deliveries, sometimes only one, because the postman took a day off.

Many years ago it only took one day to get a letter from Brisbane to Melbourne, the Postal Service just gets progressively worse while prices continue to rise. I guess future generations will be getting a mail delivery once a month, if at all.

Re: If your parcel hasn't arrived don't blame the Chinese

*sons_and_daughters* — Fri, 08 Oct 2021 00:21:17 GMT

Obviously you haven't seen the pictures in the news where the sorting centres are floor to ceiling with parcels? I'm sure you have heard about this pandemic and what it's done to the postal services. The amount of online shopping has gone through the roof. Way more than any Christmas in recent history. They have been struggling for quite some time to get through it all, even after employing more people. Yet people keep buying, buying, buying, making the problem worse.

You think the health system is overwhelmed with this pandemic, try working for Australia Post.

Re: If your parcel hasn't arrived don't blame the Chinese

springyzone — Fri, 08 Oct 2021 06:41:56 GMT

I think it is a combination of an explosion in online shopping plus the fact quite a few workers in Australia Post have at various times had to isolate so have been out of the workforce for 2 weeks.

If you have more work than normal plus you have fewer people than normal doing the job, something has to give.

At the moment in Melbourne, we can't buy anything in the shops, except food and maybe a few incidentals that supermarkets carry. We can't even travel that far for click and collect (it was pretty dire when we had the 5km limit but we are still only at 15km.)

So we literally have no choice at all except online for some things.

Mind you, your wait times seem extremely long. All my recent orders have come well within the month. All I can think of is maybe some overseas orders are put at lower priority or maybe the sorting place those particular items land at first thing is not as efficient. It's probably good you have stopped ordering from China for a while as I think things will not get better for a few months.

Re: If your parcel hasn't arrived don't blame the Chinese

papermoon.lady — Fri, 08 Oct 2021 06:52:42 GMT

I avoid buying from overseas too at the moment. I wanted to buy several items from a seller in the UK (I had planned to buy from them in September months ago), but then I decided to wait until January, as they are not rare items, and the situation might be better in January if the pandemic is better (and Christmas is over). Sometimes items from overseas arrive quick, but it is all too uncertain at the moment.

Re: If your parcel hasn't arrived don't blame the Chinese

papermoon.lady — Fri, 08 Oct 2021 07:02:31 GMT

Yes, springy, I think you are right. It is also a matter of priority.

All the parcels from iHerb for example have always arrived in about a week from California, including during the pandemic (at all stages), even if they do advise of delays "in particular in Sydney". They use AusPost too (among other options). I usually select AusPost because it is free over $40. I bought from them in September. The parcel was picked up in California on a Thursday (probably already Friday in Australia, as it was the tracking in the US) and I got it on Tuesday, just a couple of business days later... Most items sent from Australia take much longer at the moment.

Re: If your parcel hasn't arrived don't blame the Chinese

bikeden — Sat, 09 Oct 2021 04:51:49 GMT

It's a matter of Australia Post prioritising mail at several levels. Under the reciprocal payments agreement of the UPU (Universal Postal Union) mail providers receive payment for mail delivery from the country of origin. In the case of China origin, Australia Post receives as little as 17c for delivering some articles, so they get put at the end of the delivery queue.

There are 'mountains' of skids full of these low value parcels sitting in warehouses and back lots of mail centres and will take months to clear.

Australia Post will certainly give local origin delivery priority when they receive $9.30 for a 500g delivery.

Re: If your parcel hasn't arrived don't blame the Chinese

sugar249 — Sat, 09 Oct 2021 23:06:35 GMT

@shoppingbag* wrote:
For those of you who are waiting on International parcels, t

I am waiting on parcels from USA and Europe, but no idea why I would blame the chinese for the delays anyhow.

Re: If your parcel hasn't arrived don't blame the Chinese

south.coffee — Sat, 09 Oct 2021 23:30:42 GMT

You can understand why some country mail services have ceased delivery to Australia, recently USPS for some services with global delays, no ships, no planes. I noticed some Chinese sellers no longer sending to regional Australia addresses. No doubt to reduce potential INR claims.

Postage:

Doesn't post to VIC Regional

Located in: Shanghai, China

Re: If your parcel hasn't arrived don't blame the Chinese

sugar249 — Sun, 10 Oct 2021 00:12:07 GMT

@south.coffee wrote:
You can understand why some country mail services have ceased delivery to Australia, recently USPS for some services with global delays, no ships, no planes. I noticed some Chinese sellers no longer sending to regional Australia addresses. No doubt to reduce potential INR claims.

I think you missed my tongue in cheek comment

Re: If your parcel hasn't arrived don't blame the Chinese

springyzone — Sun, 10 Oct 2021 00:13:17 GMT

@bikeden wrote:
It's a matter of Australia Post prioritising mail at several levels. Under the reciprocal payments agreement of the UPU (Universal Postal Union) mail providers receive payment for mail delivery from the country of origin. In the case of China origin, Australia Post receives as little as 17c for delivering some articles, so they get put at the end of the delivery queue.

There are 'mountains' of skids full of these low value parcels sitting in warehouses and back lots of mail centres and will take months to clear.

Australia Post will certainly give local origin delivery priority when they receive $9.30 for a 500g delivery.

-------------
Ah, that makes a lot of sense. I did wonder if there was a scale of priority because May to Oct is a long, long wait, even allowing for covid.
I have actually found local (within Aust) delivery times not too bad at any time over the last couple of years. Maybe a bit late lately but not a real problem.

Re: If your parcel hasn't arrived don't blame the Chinese

shoppingbag* — Sun, 10 Oct 2021 00:23:24 GMT

Use a little common sense, my post related to Chinese Sellers who are mostly blamed for their items taking a long time to arrive. You need to "logically" apply other reasons or maybe the same to items coming from elsewhere. I thought everyone on here would realize this. I could not list every country as an example, just chose to list my latest experience which happened to be China, and to those of you who have also bought from China. I hope this makes it all clear for you.

Re: If your parcel hasn't arrived don't blame the Chinese

sugar249 — Sun, 10 Oct 2021 00:40:46 GMT

@shoppingbag* wrote:
Use a little common sense, my post related to Chinese Sellers who are mostly blamed for their items taking a long time to arrive. You need to "logically" apply other reasons or maybe the same to items coming from elsewhere. I thought everyone on here would realize this. I could not list every country as an example, just chose to list my latest experience which happened to be China, and to those of you who have also bought from China. I hope this makes it all clear for you.

LOL, I think you left your sense of humour in china. Wow, some people.

Re: If your parcel hasn't arrived don't blame the Chinese

digital*ghost — Sun, 10 Oct 2021 01:46:33 GMT

@shoppingbag* wrote:
Use a little common sense, my post related to Chinese Sellers who are mostly blamed for their items taking a long time to arrive.

Just about all sellers are blamed for transit times in reality, by a certain type of buyer, anyway - if not blamed, then held accountable regardless. This has always happened, and likely always will.

I actually find the shorter delays are blamed on sellers more than the longer ones. Like, if a package is only a week later than the buyer expected, the seller (wherever they are located) will cop it, assumptions are just made for some reason that the seller somehow did something to make it take longer, despite it being a completely irrational position to hold (more particularly if there is tracking showing the package was lodged within handling time). If it's weeks or months late (yes, I've had packages arrive to Aussie buyers months after being purchased, well before covid was ever a thing, too), then postal services get the blame because the cause of delay is much more obvious to them, I suppose.

I get the point of your post, I think the response is likely because a more general "If your package arrives late, don't blame sellers" is a good and true statement under most circumstances - singling out specific sellers and citing an extreme delay most people will blame on postal services anyway, can potentially affirm the whole sellers can influence the speed of delivery thing some buyers seem to believe.

Re: If your parcel hasn't arrived don't blame the Chinese

twyngwyn — Sun, 10 Oct 2021 08:05:22 GMT

as an aside: there's a HUGE backlog:

Australia Post parcel delivery: Photo shows massive backlog of packages in Melbournhe | Daily Mail Online

Re: If your parcel hasn't arrived don't blame the Chinese

seru_9799 — Sat, 24 Dec 2022 02:32:27 GMT

Why do Chinese size make small for Lage?

Re: If your parcel hasn't arrived don't blame the Chinese

sandypebbles — Sat, 24 Dec 2022 02:35:44 GMT

Was has that got to do with parcels not arriving?

Since when was sizing universal? (or even the same between brands in the same country?)

Why not ask for measurements instead of thinking every size 's' will be identical

Why not ask them?

Re: If your parcel hasn't arrived don't blame the Chinese

papermoon.lady — Sat, 24 Dec 2022 02:52:04 GMT

This has nothing to do with parcels not arriving, but just to quickly answer your question, maybe it is because they are smaller, so their L could be our M or even S sometimes?? I would not buy without measurements in the listing, not even if it is an Australian brand.

Re: If your parcel hasn't arrived don't blame the Chinese

jimb549 — Tue, 13 Feb 2024 22:22:51 GMT

I have had to cancel my last 4 orders from ebay delivered from china,got my money back.

Re: If your parcel hasn't arrived don't blame the Chinese

sandypebbles — Tue, 13 Feb 2024 22:48:33 GMT

Buyers cannot cancel

If you buy from sellers in China, you will get stuff from sellers in China

The sellers you left negs for were clearly shown as registered in China and had horrid feedback (one of whom shows as being 'away' on their page

The seller you left feedback for saying the item did not arrive and they are sending another - don't count on it, another seller in China with shocking feedback, they have no intention of sending another unless you opened and followed through with an item not received dispute

The part did'nt arrive, again in China, again with feedback in the gutter

You keep on choosing to buy from these dodgy sellers, it's no surprise you keep having these issues

Re: If your parcel hasn't arrived don't blame the Chinese

sugar249 — Wed, 14 Feb 2024 01:21:54 GMT

@sandypebbles wrote:
Buyers cannot cancel

If you buy from sellers in China, you will get stuff from sellers in China

The sellers you left negs for were clearly shown as registered in China and had horrid feedback (one of whom shows as being 'away' on their page

The seller you left feedback for saying the item did not arrive and they are sending another - don't count on it, another seller in China with shocking feedback, they have no intention of sending another unless you opened and followed through with an item not received dispute

The part did'nt arrive, again in China, again with feedback in the gutter

You keep on choosing to buy from these dodgy sellers, it's no surprise you keep having these issues

Sounds like self imposed issues for jumb549. And they had to drag up a 3 year old thread to let us know they dont check feedback.