topic Re: Keep extending hold! in Buying

Keep extending hold!

teachdom2000 — Mon, 28 Feb 2022 02:15:05 GMT

Ordered a laptop which was meant to be delivered in January. After two extensions have asked for refund and Ebay has put the case on hold twice. First was to 26 Feb and now 3 March. No way of contacting Ebay for further discussion or query!!

Re: Keep extending hold!

papermoon.lady — Mon, 28 Feb 2022 02:19:09 GMT

There is a way to contact eBay - live chat from the help page.

Re: Keep extending hold!

padi*0409 — Mon, 28 Feb 2022 02:21:30 GMT

What does the tracking show ?

Where was it coming from ?

What is the item number (RHS of the listing page) ?

Re: Keep extending hold!

gutterpunkz05 — Mon, 28 Feb 2022 04:15:36 GMT

Sounds like item is still showing as in transit. Delays, delays and more delays, major disruptions just about everywhere you look.

Re: Keep extending hold!

teachdom2000 — Tue, 01 Mar 2022 02:18:50 GMT

In transit since 4 Feb. From Victoria to Perth.

Re: Keep extending hold!

teachdom2000 — Tue, 01 Mar 2022 02:21:05 GMT

Please clarify where to find live chat - I can't seem to find it sorry.

Re: Keep extending hold!

teachdom2000 — Tue, 01 Mar 2022 02:24:52 GMT

Found it! Thanks!

Re: Keep extending hold!

papermoon.lady — Tue, 01 Mar 2022 02:25:42 GMT

You have to go to the Help page, then scroll down until you see Contact Us, then go through all the options until a link to start live chat appears on the left side (from there you can choose to talk to an agent rather than a bot).