topic Suspension threat in Buying

Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 01:56:36 GMT

Ever since managed payments started i keep getting emails saying to update id. I dont own a drivers licence or passport. Now they've restricted my account which is fine because as soon as managed payments started my selling days are over. But now there emailing threatening to suspend account and i wont be able to buy anymore unless i go to the expense of purchasing a passport so i can fill in there id requirements.

Re: Suspension threat

jellybirddesigns — Mon, 07 Nov 2022 02:10:14 GMT

Buyers do not need to ID themselves, as far as I'm aware.

It could just be that the system wants to verify you as in case you do decide you want to sell something as you have used that ID for both buying and selling.

You could open another Ebay account just for buying (just need a different email address).

Re: Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 04:32:40 GMT

Thankyou i didnt realise you can have more than one ebay account, ill have to that and explain to sellers why i have zero feedback. Its unfair but ive got no other option except pay $300 for a passport just to continue buying on this account ive always had.

I wonder how many others are in this same boat?

Re: Suspension threat

jellybirddesigns — Mon, 07 Nov 2022 04:42:32 GMT

What is the exact wording on the email in regards to buying?

I would just continue buying under the ID and see what happens.

Whilst you can start another account, there's no point in telling sellers why you have zero feedback. Most of them won't care and may become suspicious and think you've started another one because you give poor feedback or have been suspended for violations.

Re: Suspension threat

sandypebbles — Mon, 07 Nov 2022 04:54:24 GMT

As mentioned, there is no need to explain

Sellers know that buyers can only get positive feedback so it does'nt a thing if you are'nt a seller too, especially when you're not going to sell again

Sellers also won't know you have another account/what your feedback was there/or if you are brand new to buying on eBay but pointing it out to them may make them question why you are pointing it out to them

Re: Suspension threat

i-once-was-bump — Mon, 07 Nov 2022 06:53:38 GMT

In NSW you can get photo id from the RTA (or whatever they are called) and maybe you can use it to get verified on ebay.

Re: Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 09:58:32 GMT

I have a photo id card but theres 2 sections you have to place id in. One of the sections only allows drivers licence or passport. I contacted ebay but they couldnt help me

Re: Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 10:01:03 GMT

Excact wording is suspended account. I looked it up and that means you cant buy or bid

Re: Suspension threat

jellybirddesigns — Mon, 07 Nov 2022 10:29:52 GMT

In your first message, you said they were threatening to suspend, not that they had suspended.

That's why I asked for the specific wording.

Copy the paragraph into a message so we can read for ourselves.

Sellers can get suspended for all sorts of reasons, but it since buyers don't need to provide ID, this makes no sense.

Re: Suspension threat

imastawka — Mon, 07 Nov 2022 10:32:11 GMT

I seem to remember other people putting the number of their ID into the spot for the Driver's Licence number and it worked.

Worth a try in any case.

Re: Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 11:38:34 GMT

Nup tried that many times

Re: Suspension threat

blackandwhitewolf — Mon, 07 Nov 2022 12:00:22 GMT

Oops my apologies i accidently wrote the wrong word. I meant to say suspend not suspended. Sorry for confusion.

I actualy dont know how to do that copy paste thing. I screenshotted it but i cant put pic on here that i can see.

Amongst it all it says we may restrict selling activity or suspend accounts until information on the account is verified.

Maybe the the restriction is all theyll do.

According to google research if they permanently suspend someones account you cant open a new account.

I guess its a gamble ill take as i cant afford to pay that sort of money for a passport.

Im probably just being a huge worry wart and it probably wont go past the restriction

Re: Suspension threat

jellybirddesigns — Mon, 07 Nov 2022 12:34:18 GMT

The clue is in the word:

Amongst it all it says we may restrict selling activity.

You'll be fine for buying.

Re: Suspension threat

papermoon.lady — Mon, 07 Nov 2022 17:09:03 GMT

If you want to add a picture, first click on the camera at the top of the message body here, then on "choose files", select the screenshot from the directory on your computer where you saved it and click on "done". The image/screenshot will appear in your message.

To copy and paste (if you are using Windows), open the email you received from eBay, select the text you want to copy (click and drag the cursor until you have what you want to copy), press Ctrl+C, go to the body of the message you are writing here, press Ctrl+V - done!