topic Re: how to delete a feedback in Buying

how to delete a feedback

pearl0020 — Tue, 07 Feb 2023 12:13:50 GMT

Re: how to delete a feedback

countessalmirena — Tue, 07 Feb 2023 14:59:52 GMT

❝Once you've left Feedback, you won't be able to edit or delete it. If you'd like to add extra information to your original Feedback, you can leave a follow-up comment. If you'd like to change the negative or neutral Feedback you've left, you can ask the seller for a Feedback revision.❞

❝You can leave one follow-up comment on each item. Here's how:

Go to Feedback left for others.
Select Follow up next to the item number.
Write your follow-up comment.
Select Leave Follow-up Comment.

Keep in mind that leaving a follow-up comment doesn't change your original comment or rating.❞

Note that ❝[o]nce you've submitted positive Feedback for a seller, you can't change it to neutral or negative Feedback.❞

The link to the eBay help page for feedback revision: https://www.ebay.com.au/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031

Re: how to delete a feedback

papermoon.lady — Tue, 07 Feb 2023 18:14:54 GMT

I assume you mean the "Item received as described. Thank you." feedback?

Yes, I think you could ask the seller to send you a revision link. There are some limits in the number of feedback revision links sellers can send, but contacting the seller is definitely a good idea.

You could also contact eBay via live chat and tell them it was a mistake, as the wording of the feedback clearly proves, and they should remove it.