topic wrongly boxed items sent in Buying

wrongly boxed items sent

poms_down_under — Thu, 05 Oct 2023 21:26:57 GMT

I have tried to purchase a mini bench drill from 3 different sellers now , and when it arrives it a mini bench sander ! The box clearly states its a drill but its not inside. The sellers try's there hardest to get you to keep it offering a $10 refund , item cost $75, So you get it for $65. but the sander only cost $52, Not so daft these sellers hey ! has any one else had these issues with wrongly boxed items ?

Re: wrongly boxed items sent

sandypebbles — Thu, 05 Oct 2023 21:32:33 GMT

Most people would open and follow through with item not as described disputes

And check who they are buying from before paying

People who buy from dodgy sellers (and keep doing so) and who play with dodgy sellers instead of opening disputes are the daft ones

Re: wrongly boxed items sent

poms_down_under — Thu, 05 Oct 2023 21:40:16 GMT

These are Australian Sellers with high feedback, all these items wrongly boxed have come direct from china, to Australian warehouses these are not checked by the seller, just sent to buyers, i have lodged a return, but sellers drag it out and hope you take the $10 refund

Re: wrongly boxed items sent

*sons_n_daughters* — Thu, 05 Oct 2023 22:14:49 GMT

How do you know they are Australian sellers? Is it because it says AU seller in the picture? Is it because it says AU stock in the title? Is it because in the listing it says it's located in Sydney? Click on the seller's feedback and see where they are REGISTERED. That will give you a much better idea of where they are.

Why did you initiate a return and not open an item not as described dispute? Initiating a return means you have to pay return tracked postage (probably to China), and there is no guarantee of a refund. See if you can open an item not as described dispute. If you can't, then take the $10 and resell the sanders.

Plus, as already mentioned, stop buying from dodgy sellers. It's obvious that you've bought from the same seller, just under multiple different accounts.

Re: wrongly boxed items sent

poms_down_under — Thu, 05 Oct 2023 22:41:28 GMT

I initiated a return wrong item sent, seller has until the 10/10 to send return post label" return address is in Sydney

Re: wrongly boxed items sent

sandypebbles — Thu, 05 Oct 2023 22:46:49 GMT

Does not mean the seller is registered in Australia either

Or that their feedback is remotely decent

The return address could be bogus

Or a 'warehouse' for an overseas seller which is not set up to receive returns

(search the forum for posts from buyers who had the same outcome when they did'nt want to open the correct dispute) re 'return addresses'

But you seem happy enough to trust a seller (s) who has already sent the wrong thing three times, so no point people wasting their time

Re: wrongly boxed items sent

poms_down_under — Thu, 05 Oct 2023 22:53:42 GMT

I have sent 2 back already, (different sellers ) and had full refunds, this is the 3rd one that's wrongly boxed or labeled wrong,

Re: wrongly boxed items sent

sugar249 — Thu, 05 Oct 2023 23:30:30 GMT

@poms_down_under wrote:
I have sent 2 back already, (different sellers ) and had full refunds, this is the 3rd one that's wrongly boxed or labeled wrong,

Ah, can you see a trend here, yes it is a seller issue, but a buyer who keeps buying the same thing knowing it will most likely be wrong, well I dare not comment further

Re: wrongly boxed items sent

gutterpunkz05 — Thu, 05 Oct 2023 23:32:42 GMT

All the seller accounts, selling at $75 and $100 post, seem to be related and are all registered in China.

The price of the sander unit, varies from $52 to $65 depending on the size of the motor, with $100 post.

Looks like a packaging issue, with the drill units now showing as out of stock, but the sander units still available.

Re: wrongly boxed items sent

poms_down_under — Thu, 05 Oct 2023 23:38:20 GMT

I have ordered one more and asked seller, before i purchased" is it a drill in the box and the reply was yes as advertised, well i will have to wait and see i suppose

Re: wrongly boxed items sent

sugar249 — Thu, 05 Oct 2023 23:49:51 GMT

@gutterpunkz05 wrote:
All the seller accounts, selling at $75 and $100 post, seem to be related and are all registered in China.
The price of the sander unit, varies from $52 to $65 depending on the size of the motor, with $100 post.
Looks like a packaging issue, with the drill units now showing as out of stock, but the sander units still available.

And look at the feedback of the sellers OP has purchased from, another bad buyer supporting bad sellers

Re: wrongly boxed items sent

davewil1964 — Fri, 06 Oct 2023 08:01:23 GMT

Personally I wouldn't be buying a drill that is being directly shipped from China.

A few things spring to mind -

Not to Australian Standards;

Therefore no insurance for any damage caused when it blows up;

I know 230 volts through the heart won't kill me - do you?

Re: wrongly boxed items sent

gutterpunkz05 — Fri, 06 Oct 2023 11:58:37 GMT

From memory they are 96v and come with a power adapter, now what could possibly go wrong.

Re: wrongly boxed items sent

springyzone — Fri, 06 Oct 2023 23:56:18 GMT

@poms_down_under wrote:
I have sent 2 back already, (different sellers ) and had full refunds, this is the 3rd one that's wrongly boxed or labeled wrong,

I am glad you knew to get the full refunds on the first two purchases but I am surprised you went back for a 3rd and if I read rightly, a 4th round.

Obviously, this is an item where you need to tread carefully. Not only are you constantly getting the wrong things, but you are after an electrical item and you know it is coming direct from China.

I know most of our stuff is from China but hopefully the items in our retail stores at least conform to Australian standards. Even then, some dodgy things get through, as we know. The odds of getting an unsafe item increase when they are slipping into the country one by one via an ebay purchase.

If something isn't working out for you, stop trying to do it the same way over and over. You have had 3 out of 3 strikes with getting a satisfactory drill so maybe look in Bunnings or some other retail store where you cans ee what you are getting before you pay. You may pay more but you'll avoid the rigmarole.

My worry for you is okay, so far you have had 2 refunds from ebay. Now you are in the process of applying for a 3rd, all in a short amount of time. I have no idea if there are any limits on claims but you may get flagged as a problem buyer if you keep making claims every week or so.

Re: wrongly boxed items sent

sandypebbles — Sat, 07 Oct 2023 00:00:15 GMT

We saw just recently the other person who posted (actually blasted) eBay because they kept opening cases/returns and eBay flagged it as suss

So there is certainly a limit, I just don't know what the limit is

Re: wrongly boxed items sent

poms_down_under — Sat, 07 Oct 2023 00:04:04 GMT

I opened a received wrong item case, nothing wrong with that avenue to get it returned for refund

Re: wrongly boxed items sent

sugar249 — Sat, 07 Oct 2023 00:10:53 GMT

@poms_down_under wrote:
I opened a received wrong item case, nothing wrong with that avenue to get it returned for refund

No nothing wrong with that, but the fact that this is now your 3rd time, and you have indicated you intend doing it again, you will be flagged as a problem buyer,

Self imposed issues

Re: wrongly boxed items sent

sandypebbles — Sat, 07 Oct 2023 00:14:20 GMT

Where did I say there was something wrong with it?

It is a fact that a buyer who does that numerous times over will be flagged by eBay for having done so

I don't work for eBay, nor do I make the rules

You want to keep buying the same thing from the same sellers and expect different results and because you are going to keep opening the same cases over and over, it will get eBay's attention

So when it happens, don't claim 'you did'nt know'

Re: wrongly boxed items sent

eol-products — Sat, 07 Oct 2023 00:19:37 GMT

Wouldn't the sellers also get flagged so hopefully it should sort it self out when there are no more to purchase.

Re: wrongly boxed items sent

sugar249 — Sat, 07 Oct 2023 00:22:38 GMT

@eol-products wrote:
Wouldn't the sellers also get flagged so hopefully it should sort it self out when there are no more to purchase.

Yes, but it is all different sellers. But at the end of the day, this buyer will be flagged as a problem child