topic Re: Ebay Refund in Buying

Ebay Refund

lpede5 — Sat, 15 Dec 2012 02:06:13 GMT

Another question for everyone. I recently bought a press kit online and it was described as brand new. Upon receiving the game I found that there were scratches on one of the discs, wear and tear on the same box in came in and tears on the cardboard. The seller replied claiming it was brad new, and has offered me a refund minus his postage fees when I return the item.

If I open an item not as described case with paypal will I get a full refund? Otherwise it means I will be $13 out of pocket if I have to pay for return postage, and lose out on the $6.60 I paid for postage when I first won the auction. And I think that since he didn't check the item properly and put it as brand new when it wasn't, and didn't mention any of the issues that I shouldn't have to be refunded minus the original postage.

Is paypal likely to refund me the full amount when I return the game? If they side in my favour that is. The seller asked me to return it and that he would refund me minus his postage costs - and this is without a case being opened yet. So I plan to do that first.

I haven't had to go through this before so I have no idea when it comes to getting a refund.

Thanks 🙂

Re: Ebay Refund

foxette-in-sox — Sat, 15 Dec 2012 02:15:02 GMT

I haven't looked at the listing or the seller BUT no matter what you do,you won't receive your return postage costs.

JMO but is it possible to come to an agreement with seller without having to return ie partial refund??

Re: Ebay Refund

the*bear*is*back — Sat, 15 Dec 2012 02:28:27 GMT

Paypal will expect you to pay return, registered, but when refunded you will receive the original cost of postage as far as I know

Re: Ebay Refund

lpede5 — Sat, 15 Dec 2012 02:32:33 GMT

I haven't looked at the listing or the seller BUT no matter what you do,you won't receive your return postage costs.

JMO but is it possible to come to an agreement with seller without having to return ie partial refund??

I think you misread my question, or I didn't say it clearly enough. I am fine paying return postage, but the seller is saying he does not want to refund the original postage I paid. So it cost $61 + $6.60. And he only wants to refund $61. I am fine paying return postage, but I would expect to be fully refunded?

And I don't think the seller would be in favour of a partial. He is adamant that the press kit was brand new, even though there was clear tear and disc scratches when it arrived to me.

Re: Ebay Refund

foxette-in-sox — Sat, 15 Dec 2012 02:39:43 GMT

I DID understand your question-no matter what you do,you WON'T receive a refund of your RETURN postage costs.Sorry.

Re: Ebay Refund

lpede5 — Sat, 15 Dec 2012 02:58:59 GMT

That wasn't my question? My question is if i paid $67.60 for a game including postage. And I pay for return postage, will i receive a refund for $67.60?

I am 100% fine paying for return postage.

Re: Ebay Refund

digital*ghost — Sat, 15 Dec 2012 03:00:47 GMT

the*bear*is*back is correct - a PayPal dispute, if decided in your favour, will mean a refund of the original payment in full once the item is returned.

Re: Ebay Refund

foxette-in-sox — Sat, 15 Dec 2012 03:53:18 GMT

Ipede,JMO but why would you leave yourself out of pocket X amount of money if seller is offering $61 without returning?

Or am I reading this wrong?

Re: Ebay Refund

lpede5 — Sat, 15 Dec 2012 04:12:07 GMT

The seller originally offered $61 once the game was returned back to him. We have since come to an agreement and I have been refunded the full amount, and i will be returning the game on monday.

Re: Ebay Refund

patchoo78 — Sat, 15 Dec 2012 04:19:46 GMT

You seem to be having a lot of bad luck buying games online..

This is the 3rd (I think) thread where you have had problems with games..

Re: Ebay Refund

lpede5 — Sat, 15 Dec 2012 04:42:30 GMT

Yeah I have had a bad streak lately haha. One was smoke riddled, but managed to get rid of the smell :). One bundle was missing a game, had a broken controller and scratched discs, and now this one. I do buy and sell online alot so I guess it is to be expected, I haven't had any troubles in the past couple of years, everything arrived on time in great condition, even from overseas sellers. So I'm hoping I don't experience anymore haha 🙂

Re: Ebay Refund

carly2579 — Sat, 15 Dec 2012 05:18:22 GMT

turk im sorry but i reported you you are nit allowed to adevetise on the forums

Re: Ebay Refund

lyndal1838 — Sun, 16 Dec 2012 01:17:51 GMT

Carly, it is not a good idea to tell the world that you have reported someone. You may well find yourself the target of all the Button Pushers who lurk here.

Re: Ebay Refund

foxette-in-sox — Sun, 16 Dec 2012 02:04:32 GMT

Lynda,Carly is talking about the Chinese spammer from yesterday & as not a single post of theirs has been removed,I'd say the mods don't work weekends-sigh.

Re: Ebay Refund

patchoo78 — Sun, 16 Dec 2012 03:00:42 GMT

I can assure you they do.. I got slapped early this morning for a post that was only a few hours old, yet when I self reported duplicate posts of my own they do nothing, when I report posts for direct violations of eBay policy nothing happens for ages, but they're pretty quick to respond to the malicious BPs

Re: Ebay Refund

lyndal1838 — Sun, 16 Dec 2012 03:27:52 GMT

I agree with that patchoo.

Foxy, the post that Carly has reported in this thread has disappeared and it was pretty harmless....it just did not add anything to the discussion.

I am more concerned about the whole threads that are still there, which many of us have reported.

Re: Ebay Refund

patchoo78 — Sun, 16 Dec 2012 03:40:07 GMT

You'd think that the mods are friends with the button pushers...

Re: Ebay Refund

foxette-in-sox — Sun, 16 Dec 2012 03:46:24 GMT

I can assure you they do.. I got slapped early this morning for a post that was only a few hours old, yet when I self reported duplicate posts of my own they do nothing, when I report posts for direct violations of eBay policy nothing happens for ages, but they're pretty quick to respond to the malicious BPs

Agree-have self reported my own thread on CS as don't like the way its gone-that was at LEAST 8 HOURS ago & its still there.:-(

And yep,the spammers posts & threads are still there.