topic Cancelation an order in Buying

Cancelation an order

achris1166 — Sat, 17 May 2025 21:13:49 GMT

The seller on Ebay sold unexist item in the shop made customer to order without knowing it, but they rejected to cancel the order with no stock item unreasonably.

Re: Cancelation an order

sandypebbles — Sat, 17 May 2025 22:22:56 GMT

What is your question for other members?

If the item does not arrive by the estimated delivery date, open an item not received dispute

Re: Cancelation an order

springyzone — Sun, 18 May 2025 00:08:10 GMT

If they had no stock item, they should have cancelled and refunded you the money.

You need to look at the dates when your item is supposed to arrive.

Once it goes past the date, it is late and you can go to ebay for your money back.

This is what you need to do if it runs late.

Go into your 'My ebay' section, look at the item and there should be a drop down section where you can tick "My item did not arrive".

It will open a claim with ebay.

You need to do this within 30 days.

Keep watching your claim and if the seller offers anything or asks you to close the claim, don't listen to him.

Get your money back. Ebay will make the seller refund in full.

Here is a link to help you make a claim.

Getting help with an item that hasn't arrived | eBay