topic Re: Refund from Union Lucky Returns? in Buying

Refund from Union Lucky Returns?

theresadolfse0 — Fri, 16 Feb 2024 08:54:41 GMT

Good afternoon,

I purchased a set of solar outdoor lights from Ebay and these were delivered from Union Lucky Returns of Chullora in New South Wales.

After much charging and testing, these lights are faulty and I wish to return them and receive a full refund.

I do have Union Lucky Returns' address which appears on the box in which the lights were shipped, however who do I write (email preferably) before I post these and be assured these are received at the Chullora headquarters and that my refund will be paid in full?

Regards,

[MOD EDIT: PLEASE DO NOT POST PERSONAL DETAILS INTO PUBLIC AREAS OF THE COMMUNITY]

Re: Refund from Union Lucky Returns?

ave9459 — Fri, 05 Apr 2024 04:05:46 GMT

Hello, not sure if you have already got this sorted, but you request a refund through the more action drop down on the order from the my purchases page. And just follow the steps. That is the only way to contact the seller and to get a refund

Re: Refund from Union Lucky Returns?

sandypebbles — Fri, 05 Apr 2024 04:42:48 GMT

They are well out of time now, the person posted 7 weeks ago (and had the lights however long before that)

30 days is the cut off, they needed to follow the policy re item not as described request as soon as they found them faulty

Better yet, not buy such a thing from a dodgy seller registered in China in the first place

And any seller can easily be contacted via eBay messages

Union Lucky Returns is not a/the seller , it is a 'place' items are shipped through, usually drop shipping and usually from China

Re: Refund from Union Lucky Returns?

marjda-6 — Wed, 17 Jul 2024 10:28:13 GMT

so how do i send my purchase back

Re: Refund from Union Lucky Returns?

countessalmirena — Wed, 17 Jul 2024 11:30:15 GMT

As long as it’s within 30 days of receiving a faulty or SNAD item, you open a return request/case/dispute. Seller must provide return postage label. Only send back to address shown in the case/dispute.

Read eBay’s MBG help page for details and timeframes.

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

Re: Refund from Union Lucky Returns?

davewil1964 — Wed, 17 Jul 2024 11:30:18 GMT

Use the eBay MBG

Re: Refund from Union Lucky Returns?

lucy13657 — Thu, 02 Jan 2025 03:19:29 GMT

I brought a massager from you it started to smoke and you send me a return label but I have not received any money back lucy

Returned on28/11/2024

Please comply

Re: Refund from Union Lucky Returns?

twyngwyn — Thu, 02 Jan 2025 01:57:20 GMT

If you lodged a return via eBay, funds will be returned to the source

Re: Refund from Union Lucky Returns?

countessalmirena — Thu, 02 Jan 2025 03:10:25 GMT

You are posting on a public forum - the eBay Community boards. You’re not contacting eBay by posting here; we are members just as you, and we can’t comply. You would have needed to escalate your MBG case to ask eBay to step in if you’ve not received your refund.

But 28 November is too late; your case will be closed by now.

Are you sure you’ve not received your refund? Check your funding source as twyngwyn has said.

If there’s an issue, post here again and we’ll try to suggest some way of sorting it out.

Re: Refund from Union Lucky Returns?

vicvicwen — Tue, 01 Apr 2025 07:10:35 GMT

supplied wrong dust canister for V 11 Dyson upright vacuum ,

Re: Refund from Union Lucky Returns?

sandypebbles — Tue, 01 Apr 2025 05:59:39 GMT

Do NOT POST your personal details on a public forum

There is a warning banner NOT do to this for good reason

You have just provided every scammer reading here your full and address for them to use as they please and share around to their scammer friends

Posting off topic on the forum is not going to be seen by the seller, nor fix your issue

You need to open and follow through with an item not as described dispute

And hope not too many scammers grab your details before a mod is online to remove them

Re: Refund from Union Lucky Returns?

manki-3321 — Tue, 08 Jul 2025 13:28:33 GMT

Hi, I returned a item to union lucky 3 month ago and after many excuses still received a refund. Be aware of this company.

Re: Refund from Union Lucky Returns?

padi*0409 — Tue, 08 Jul 2025 14:15:27 GMT

@manki-3321 wrote:

Hi, I returned a item to union lucky 3 month ago and after many excuses still received a refund.

I'd say the chances are you didn't open an official dispute through eBay's MBG, or you would have received that refund a lot quicker.

Re: Refund from Union Lucky Returns?

kh-stanley1 — Tue, 08 Jul 2025 15:00:29 GMT

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.