topic Re: Item liquidated in Buying

Item liquidated

pinballjoe7171 — Sun, 08 Mar 2026 23:38:01 GMT

Hi.

I have gone through some distressing days with my item being liquidated by the overseas shipping company..

For no apparent reason after a week into shipping,I recieved a refund on the item and no explanation to where my item is or what happened.

Without this vintage item my machine is worthless.

Either the seller or I can not find answers.

We need this returned to the seller,but as usual ebay have no idea on how to help me out.

I feel like there is something going on as I do know of a second item sent the same way and it to was liquidated.

Please,is there any help,someone to contact,,,I have had ebay call me 3 times..no help there..

Desperately in need..its killing me

Re: Item liquidated

springyzone — Mon, 09 Mar 2026 00:13:02 GMT

The problem seems to be the global shipping company, where a seller sends their item and the shipping company takes on all responsibility to pack and send.

For some reason, this item has been deemed as not suitable for them to send through the post. If it is classed as a dangerous or prohibited item, they probably won't send it back to the seller either.

I don't think you're going to get this particular item, not unless, by chance, the seller has it returned to them. I doubt you'll get anywhere with ebay in this.

My only suggestion would be that if you come across another item or if this seller gets it back, and you are sure it is not a prohibited import etc, that you ask if the seller can arrange to post direct to you instead of going through a third party.

Also, is there any chance you can source the item in Australia at all, even if it is more expensive?

Re: Item liquidated

twyngwyn — Mon, 09 Mar 2026 02:01:49 GMT

Refunded by eBay??

Re: Item liquidated

*casey* — Mon, 09 Mar 2026 02:45:37 GMT

"with my item being liquidated by the overseas shipping company"

IF the item was sent through EIS, once the items reach the international hub, eBay handles everything.

To the best of my knowledge, if they can't be sent to Australia, the items are either destroyed or sent / sold to third party resellers/ liquidators, NOT sent back to the seller.

eBay issues the refund to the buyer.

Re: Item liquidated

*casey* — Mon, 09 Mar 2026 05:23:09 GMT

@pinballjoe7171

"Without this vintage item my machine is worthless.

I feel like there is something going on as I do know of a second item sent the same way and it to was liquidated"

To add:

Looking at the items the US seller who has left you feedback has sold (using EIS), if it's a pinball electronic power board or something similar, eBay's recently introduced new restrictions / safety regulations regarding selling this type of item on eBay ....so that could be the reason for the liquidation.

Re: Item liquidated

etb321 — Tue, 10 Mar 2026 08:14:07 GMT

What was the part? What machine is it a part of?

Re: Item liquidated

pinballjoe7171 — Mon, 16 Mar 2026 19:45:40 GMT

Hi.

Was the backglass for the 1970's pinball machine..no chance of me getting this again..

Absolutely disappointing outcome.

Re: Item liquidated

pinballjoe7171 — Mon, 16 Mar 2026 19:53:01 GMT

Hi...

The problem is that I know the seller as we have had many transactions over the last 20 years and these backglasses are a like gift to me for 20 years of buying from the seller.And now without these second hand glasses I cannot complete my machines..

I will never use the ebay shipping again.

People just don't understand the stress this has on me and the seller.

Thanks ebay for killing us both..

Re: Item liquidated

sandypebbles — Mon, 16 Mar 2026 21:33:10 GMT

You will need to pass your feedback on to eBay

YES, other members here most certainly DO understand

We are all buyers, most of us sellers (though not everyone posts on the forum with their selling ID)

Re: Item liquidated

twyngwyn — Tue, 17 Mar 2026 01:58:08 GMT

Glass? They probably broke it…

Re: Item liquidated

pinballjoe7171 — Wed, 25 Mar 2026 20:51:12 GMT

Its the blackglass for a 1978 pinball machine

Re: Item liquidated

pinballjoe7171 — Wed, 25 Mar 2026 20:52:52 GMT

I dont think so it was broken...I know of another incident identical to mine..same seller,close friend..

Re: Item liquidated

pinballjoe7171 — Wed, 25 Mar 2026 20:55:19 GMT

My friend,the seller did organise someone to go to the place where it was last sent,and he said that there are heaps of non English speaking Mexicans working there..the only help he got was that they will look into it...

Re: Item liquidated

pinballjoe7171 — Wed, 25 Mar 2026 20:56:12 GMT

Yes.got a refund...but the item is gone which is more important than the money

Re: Item liquidated

pinballjoe7171 — Wed, 25 Mar 2026 20:57:22 GMT

Well atleast send it back to the seller...they have no right to keep the item...

Re: Item liquidated

*casey* — Thu, 26 Mar 2026 03:48:54 GMT

@pinballjoe7171 wrote:
"they have no right to keep the item."

They do have the right.

It's one of the terms and conditions that a seller agrees to when using eBay International Shipping.

Once it reaches the hub, eBay takes over. Any problems occurring after that are handled by eBay, including refunds, and the seller keeps the sale.

This is an example of what the seller may have received:

"We wanted to let you know that unfortunately this item could not be shipped internationally. As a result, your order can’t be fulfilled. This could be due to import restrictions or eligibility requirements. You get to keep the sale and we’ve issued a refund to your buyer."

Re: Item liquidated

sandypebbles — Thu, 26 Mar 2026 03:52:05 GMT

The nationality of the people who work there has nothing to do with it

The employees do not make the rules (the rules the seller agreed to)

If the glass *was indeed broken/smashed, you don't honestly think they would go ahead and just post it back, do you?

Lawsuit waiting to happen if it injures someone for a start

Re: Item liquidated

pinballjoe7171 — Wed, 01 Apr 2026 07:51:20 GMT

It happened identically to another guy i know that bought from the seller..

I doubt that both glasses broke in transit..