topic Re: What should I do? in Buying

What should I do?

bonnichi — Tue, 21 Aug 2012 03:47:26 GMT

I have purchased a book and paid for it the same day, 4/8, and have waited in vain for it to arrive. Today I sent the seller an email asking what the status of the order was, trying not to sound pushy. I have just received a reply stating, "I have not sent it yet."

Just that. No explanation or mention of when he might send it. I am a bit taken aback, by this. I am concerned that if I leave it to drag on too longer I will just lose my money. Should I email back and ask just when he plans to send it, or is there a more appropriate response. I don't want to be unfair, but neither do I wish to lose my money. Any advice would be much appreciated.

Re: What should I do?

izabsmiling — Tue, 21 Aug 2012 03:53:30 GMT

If you would like to know (which is fair enough that you do) I would send the seller a polite message asking them if they would please give you an idea of when he/she will be posting the item.

Re: What should I do?

freightcar2009 — Tue, 21 Aug 2012 04:05:57 GMT

Did you pay by PP?

If so, you have 45 days to lodge a dispute. Others will give you far larger details of what to do as I have never had this problem.

I wouldn't mind betting though you are dealing with a dropshipper, who sells things from another companies stock.

For a book you are prolly getting it from Amazon, who may be out of stock. Chances are the seller can’t give you any more information as they don't know themselves.

Re: What should I do?

bonnichi — Tue, 21 Aug 2012 04:16:11 GMT

Thanks for the replies. I followed the advice of the first respondent and have now received the reply that he misplaced the book and is looking for it. He says he will send it ASAP. I think it is more likely it is a dropshipper as the description said it MAY have marks on it. Well, I did pay PP so I will keep an eye on the calendar from here on in.

Re: What should I do?

rumplebear1951 — Tue, 21 Aug 2012 04:27:55 GMT

I would be asking him why he has re-listed the book you bought IF it is supposedly unable to be found.

Re: What should I do?

bonnichi — Tue, 21 Aug 2012 04:35:41 GMT

To the last poster: you are right. I hadn't noticed that. I don't know why he can't be honest about it. I think I will wait one more week and then do a dispute on it. Thanks for drawing my attention to this.

Re: What should I do?

davewil1964 — Tue, 21 Aug 2012 04:49:42 GMT

Unless he states his handling time as more than 2 weeks, I would be opening a dispute now.

If he doesn't have/can't find it, he should have refunded you already.

Buy from Aussie sellers who have stock.

'May have marks', the picture is illustrative', any mention of restocking fees, handling times over a week are all indicative that the seller doesn't hold the item.

Re: What should I do?

rjm6572 — Tue, 21 Aug 2012 04:52:06 GMT

you have been waiting 17 days already.....i think thats long enough to wait

Re: What should I do?

janeababe — Tue, 21 Aug 2012 06:13:18 GMT

Open your dispute now. What are you waiting for exactly? Please dont let him muck you around any further.
I smell a rat!

Re: What should I do?

go-tazz — Tue, 21 Aug 2012 06:19:52 GMT

They are of to a rough start,:O

Just over 100 listings and only three sold on the first run through and they only have one feedback.

They certainly can't afford any bad feedback,B-)

Re: What should I do?

***super_nova*** — Tue, 21 Aug 2012 06:29:38 GMT

I would message him once more: "i can see that you have re-listed my book" and then open the PP dispute immediately.

Re: What should I do?

lyndal1838 — Tue, 21 Aug 2012 06:34:36 GMT

I think it is pretty obvious that he is dropshipping and the books are taking longer to arrive than he has estimated.

The relisting means nothing...no doubt the supplier has plenty of the book.

Re: What should I do?

***super_nova*** — Tue, 21 Aug 2012 10:36:03 GMT

I think it is pretty obvious that he is dropshipping and the books are taking longer to arrive than he has estimated.

The relisting means nothing...no doubt the supplier has plenty of the book.

Of-course it does not, but he said he mislaid the book LOL

Re: What should I do?

koalablue12 — Tue, 21 Aug 2012 10:39:14 GMT

INR now - add seller to your 'never to buy from again spreadsheet' and move on, 😞

Re: What should I do?

happyshopping20091118 — Thu, 23 Aug 2012 08:05:23 GMT

If you want the items,you could only message the seller when they would send the items out.Or refund to you!

Then see if they would response you.

Re: What should I do?

freightcar2009 — Thu, 23 Aug 2012 08:39:48 GMT

.

That would have to be the most brilliant and intelligent things said tonight!!!

Now where did I put my drink?

Re: What should I do?

kopenhagen5 — Thu, 23 Aug 2012 08:42:31 GMT

I am happy now, at least with the front page. 😉

Re: What should I do?

koalablue12 — Thu, 23 Aug 2012 08:48:53 GMT

You found your keyboard - well done :-x?:|

Re: What should I do?

phorum_junkie* — Thu, 23 Aug 2012 10:38:25 GMT

More than 2,500 feedback and the OP doesn't think to open a dispute after a couple of weeks or immediately after being told the seller has 'lost' it??????????????????????