topic Re: HELP!!!!! in Buying

HELP!!!!!

sweenix316 — Fri, 19 Apr 2013 12:37:46 GMT

i was on ebay earlier trying to find a copy of final fantasy xii, but it turns out the site was stuffing up during this time"didn't know at the time", so i decided to buy the game, and it came up with an error, i thought it was just the game itself so i tried another.. error again, then another.. i gave up after 14 tries and left, when i returned 3 hours later to check on my purchase history i saw 14 finalfantasy xii's... what the hell am i supposed to do?

Re: HELP!!!!!

sweenix316 — Fri, 19 Apr 2013 12:40:25 GMT

4 not 14 sorry

Re: HELP!!!!!

*sparklz* — Fri, 19 Apr 2013 12:48:47 GMT

Contact the sellers you do not want to purchase from and tell them exactly what you have said here (with the correct number) and ask if they will send an agreement to mutually cancel that you will agree to.

They might be ok to do this or they might just open non payer disputes.

Re: HELP!!!!!

sweenix316 — Fri, 19 Apr 2013 12:50:19 GMT

ugh ok... hope i won't get banned 😞

Re: HELP!!!!!

*sparklz* — Fri, 19 Apr 2013 12:52:46 GMT

You wont get banned.

Some buyers have heaps of strikes and are still here to do it again and again.

eBay do not want to get rid of the buyers.

Re: HELP!!!!!

kayedonproducts — Fri, 19 Apr 2013 13:54:58 GMT

As said above. Most sellers are understanding, and I'm sure will be obliging. Friday night is the night ebay do maintenance and strange things happen. Good luck!!!!

Re: HELP!!!!!

1sweetap6v8 — Fri, 19 Apr 2013 15:12:38 GMT

The sellers here did not inform you that even if the seller you bought from does not agree to a mutually agree to end transaction that once a strike is issued against you you can appeal it and have it removed as you have a genuine reason for it. So just ask the seller to mutually agree if he opens a NPB case and you get a strike appeal it immediately.

Re: HELP!!!!!

shepherdsrule — Fri, 19 Apr 2013 20:50:41 GMT

To add to the above I would be more likely to get the contact details via eBay and call the seller.

Being the weekend some may be away from the computer and not see your message until Monday'

Just a thought, and will make you feel better being able to resolve the problem at once rather than waiting for back and forth messaging. 🙂

Re: HELP!!!!!

***super_nova*** — Fri, 19 Apr 2013 22:19:46 GMT

To add to the above I would be more likely to get the contact details via eBay and call the seller.

Being the weekend some may be away from the computer and not see your message until Monday'

Just a thought, and will make you feel better being able to resolve the problem at once rather than waiting for back and forth messaging. 🙂

And why would you think that sellers, who take the weekend off from work, will be pleased to be called, and would be in any way more sympathetic?

Just message them and explain that you tried to buy in the time when there was some glitch, and ask for mutual cancellation; if they are not aware of Friday glitches, refer them here.

Re: HELP!!!!!

phorum_junkie* — Sat, 20 Apr 2013 00:05:46 GMT

If you bought them on a Friday afternoon then I would call ebay and ask them to cancel the transactions explaining that all you received were error messages saying the purchase had not gone through which is why you appear to have bought multiples. Tell them you have been advised that this probably happened because it was during ebay site maintenance.

If they don't agree then all you can do is explain to the sellers what happened and hope they will send a cancellation request.

Re: HELP!!!!!

sueken4812 — Sat, 20 Apr 2013 00:27:16 GMT

And in future, if you're not sure about a purchase, check your Purchase History linked at the top of the page. It will have a list of all purchases that have been registered .... you can pay for them from that point also.

Re: HELP!!!!!

janeababe — Sat, 20 Apr 2013 03:30:21 GMT

If you bought them on a Friday afternoon then I would call ebay and ask them to cancel the transactions explaining that all you received were error messages saying the purchase had not gone through which is why you appear to have bought multiples. Tell them you have been advised that this probably happened because it was during ebay site maintenance.

If they don't agree then all you can do is explain to the sellers what happened and hope they will send a cancellation request.

This is the best advice... go with this one. 🙂

Re: HELP!!!!!

*sparklz* — Sat, 20 Apr 2013 09:39:30 GMT

And in future, if you're not sure about a purchase, check your Purchase History linked at the top of the page. It will have a list of all purchases that have been registered .... you can pay for them from that point also.

The problem there is as often the information is not showing while the are doing the maintenance and there is a message that shows this as well.