topic Re: Payapal no notification in Buying

Payapal no notification

madhatta2011 — Fri, 14 Sep 2012 12:35:06 GMT

Hi i brought item using paypal guest, i normally get email confirmation. I'ts till saying Pay Now at the top of item, and i have paid, it shows out my bank what do i do thanks

Re: Payapal no notification

wishuponastarcelebrationsandgifts — Fri, 14 Sep 2012 12:45:47 GMT

I think the Paypal notifications are playing up again. I haven't bought anything with Paypal recently, but have had a few buyers pay for items and I haven't received a payment notification.

I would suggest you contact the seller and ask them to confirm that they have received your payment just in case they haven't received a notification either and don't realise you have paid. Log into your Paypal account to verify that the payment has gone through.

Re: Payapal no notification

madhatta2011 — Fri, 14 Sep 2012 12:48:09 GMT

Thanks wishuponastar i did that, but no reply as yet! re seller. hopefully all goes through. Strange the pay now tab is still there though. Normally says View Order...:-)

Re: Payapal no notification

lyndal1838 — Fri, 14 Sep 2012 12:55:33 GMT

If you paid as a guest through paypal you do not get a notification and it is not linked to ebay so is not automatically marked as paid.

Have you got a receipt from paypal for the payment?

Re: Payapal no notification

tonalidesigns — Fri, 14 Sep 2012 13:02:27 GMT

Yeah - we've had a couple of issues the last few weeks like this (from a seller side).

One buyer is adamanat they have paid (because their eBay record says they have) but we definitely have not received it - and for some reason they don't seem to understand our suggestion that they actually check their paypal account to see if the payment has been made. (They were a UK buyer and used the unified checkout to pay for a number of purchases). We're getting to the point where we have no option but to issue a strike - which seems a bit unfair but if we don't we run the risk of getting a neg.

The other one it appears that either eBay or Paypal spewed up an old name and address (a maiden name from when they werre single about 6 years ago!). Needless to say that has gone astray in the post! Luckily it wasn't a big sale so not too expensive but we are still about $20 out of pocket for an error someone else made.

Re: Payapal no notification

madhatta2011 — Fri, 14 Sep 2012 13:48:49 GMT

Im thinking paypal have got hiccups! must be. X-( I guess i will ring Paypal Tommorow make sure it went through to them the Buyer! thanks.

Re: Payapal no notification

davewil1964 — Fri, 14 Sep 2012 16:13:59 GMT

Maybe open a Paypal account?

Re: Payapal no notification

foxette-in-sox — Fri, 14 Sep 2012 17:36:14 GMT

Maybe open a Paypal account?

Thats what I don't understand-over 200 feedback & still using Paypal as a guest?? Seems a bit odd IMO

Re: Payapal no notification

foxette-in-sox — Fri, 14 Sep 2012 17:39:18 GMT

Oh & OP is a seller who offers Paypal ???

Re: Payapal no notification

flotsam-jetsom — Fri, 14 Sep 2012 23:04:44 GMT

Does sound strange, but happenned once when my wife purchased via Esty - she was at a friends computer and could not remember paypal password, so she logged in as a guest and funded with CC.

Re: Payapal no notification

putney32 — Fri, 14 Sep 2012 23:07:59 GMT

Does sound strange, but happenned once when my wife purchased via Esty - she was at a friends computer and could not remember paypal password, so she logged in as a guest and funded with CC.

sure once, for convenience, I can understand, but repeatedly buying as a guest??????? wierd

Re: Payapal no notification

flotsam-jetsom — Fri, 14 Sep 2012 23:12:00 GMT

Oh, does the OP do it regularly, I thought it was a one off, sorry putney

Re: Payapal no notification

jensmanchester-australia — Sat, 15 Sep 2012 00:17:41 GMT

If you paid as a guest through paypal you do not get a notification and it is not linked to ebay so is not automatically marked as paid.

Have you got a receipt from paypal for the payment?

If a buyer has gone through the eBay checkout system and paid as a guest it is automatically marked as paid on eBay.

The only time it won't be marked as paid is if there is a glitch in the system which happens very rarely.