topic Re: what is a resller in Buying

what is a resller

desireee67 — Mon, 02 Sep 2013 20:56:51 GMT

Hi ...i want to know other peoples thoughts here.

I purchased an item here. When i received it, it was sent from a well known store on the web not the person i bought it off.

In other words This person bought the item under my name from a store at a cheaper price that they are advertising and charged me the $10 more on here for the same item that the same store to me. Thats like me giving her a bonus to buy something for me. She does not hold stock only buys from other stores at time of buyer purchasing. That is not a definition of a reseller. But Ebay is ok with it???

I feel ripped off and pissed off

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:18:49 GMT

I am not too sure why you feel ripped off?

Is it because you now realize that you could have sourced the item at a cheaper price yourself?

It's not a bonus per se, you have paid them for the service of locating the item for you, and handling the supply and risks involved.

You could have purchased the item yourself at the cheaper price, no?

I am pretty sure that sellers can list an item at whatever price they want for it regardless of the fact it may be available cheaper elsewhere. It is up to the consumer to decide if that's the price they are prepared to pay.

I'm not sure of the legalities of drop shipping (is that what this is?) on eBay, but I do suspect it is an accepted practise,

It may even be a case of the seller representing said business and made the listing on behalf of the supplier for greater exposure. There are a lot of sellers who do that. They have their own store, their own website and also sell on eBay and like platforms to increase their exposure.

Additionally, things for sale on eBay are commonly listed at higher than what is available in the retail store as additional fees are often taken into account as well, whereas sales from their own website wouldn't ordinarily attract listing and selling fees.

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:25:05 GMT

Hi crikey,

This person says she is a resller and the other store is a supplier which is untrue ....Definition of a resller is purchasing the items herself then sell for a profit not make a profit on her using my name to purchase an item. Anyway the item was faulty now she loses out and stuck with a faulty item herself. Its very underhanded to call yourself a Reseller when in actual fact she is not. Ebay is just **bleep** now....learnt my lesson quick and fast to never buy from here again . High way robbery (drop shipping)

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:41:37 GMT

Is this for the dog bed for which you received feedback on August 27?

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:41:59 GMT

also this person says i need to deal with the store SHE bought it from. What a joke...But they have no invoice for me because i did not buy it from them but was sent to me from them ..See how it becomes messy .Thankgod for paypal!

Re: what is a resller

repentatleisure1952 — Mon, 02 Sep 2013 21:43:29 GMT

Good morning! Have to totally agree with crikey on this . Simple solution is to do your own research.Works for me !!! As you were quite happy with the price at the time of purchase your complaint is baseless. Ebay is perfectly ok if used prudently without the expectation of buying products at abnormally low prices without the seller making a profit or being compensated for their time & effort in supplying products.In closing I am 99% a buyer & have only sold a couple of items so please don't presume that I am waving the banner for all sellers!!!

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:43:56 GMT

I bought a dogbed yes ....

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:44:59 GMT

@crikey*mate wrote:
Is this for the dog bed for which you received feedback on August 27?

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:48:28 GMT

Thanks everyone but you all are missing the point

.....Its not the money

..its the fact she says she is a store and a reseller when she is not .

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:50:58 GMT

but she did make a profit using my name to buy the item as you stated

"Ebay is perfectly ok if used prudently without the expectation of buying products at abnormally low prices without the seller making a profit or being compensated for their time & effort in supplying products. This is exactly what she did

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:51:17 GMT

@desireee67 wrote:
also this person says i need to deal with the store SHE bought it from. What a joke...But they have no invoice for me because i did not buy it from them but was sent to me from them ..See how it becomes messy .Thankgod for paypal!

As you know, THAT is wrong. Your contract is with the seller, not the supplier, so yes, it is she that needs to sort out the fault. If she won't, as you have done, send it to paypal. They will instruct you to return the item at your expense to the seller, by a trackable means of postage and then if everything is kosher, you will receive your refund for the initial purchase and postage price. It is likely that you will be out of pocket for the return postage.

It will then be up to her to deal with her supplier.

However, the other stuff I said still remains.

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:55:01 GMT

@desireee67 wrote:
I bought a dogbed yes ....

Did you read their terms and conditions before purchasing"

"All products are sent directly from Australian Suppliers. No items are sent from overseas which enables fast and efficient service to your designated address. Once payment is received I will send your order directly to my supplier, and most items will be despatched next business day. Shipping charges are variable and mentioned in the product listing. Pick ups are unavailable for all items and have kept postage to a minimum for your convenience."

They also say this: Note that PayPal will not make them honour the postage responsibility.

"All our products are sourced and sent directly from Australian distributors. If unfortunately you may receive a defective product, please contact me within 7 days upon receipt of item via ebay messages, and I will rectify the issue immediately. (A replacement or refund will not be issued for change of mind, misuse or negligence of item). Please note we may request a photo of the defective item so we can forward evidence to our supplier, which also enables a faster resolution. If defective item is to be returned please send to the address provided within 7 days of notification, and must be in its original packaging, including any accessories, documentation/paper work that was shipped with the item. Cost involved in the return of the defective item will be the sellers responsibility."

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:55:15 GMT

Thank you all for your replies.

Have a lovely day

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 21:57:06 GMT

@desireee67 wrote:
Thanks everyone but you all are missing the point
.....Its not the money
..its the fact she says she is a store and a reseller when she is not .

did you read the listing? I can't see where she says she is a store or a reseller? The listing I am looking at makes it wuite clear that once she receives your order she will pass it on to the supplier for them to fill it.

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 21:58:22 GMT

DEALS DIRECT are not a supplier they are a store in NSW and on the web...........Indent Direct Australia PTY LTD are the suplliers to stores.

Anyway thanks again

Re: what is a resller

repentatleisure1952 — Mon, 02 Sep 2013 22:01:14 GMT

The seller is entitled to make a profit !!! The buyer's role is to apply "caveat emptor".

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 22:01:39 GMT

in her emails she told me is is a store and reseller .... Thats fine i know i have a right to feel how i feel about this...

Thanks once again for your replies

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 22:02:33 GMT

@desireee67 wrote:
Thank you all for your replies.

Have a lovely day

you wanted to know our thoughts. We gave them to you. I am sorry that they were different to what you expected.

Hang around, keep checking in, someone may come along and commisserate with you and offer solace and comfort and agree with your view that the seller is dodgy etc. They may offer you legal advice and trot out a whole heap of eBay policy breaches and assist in a public flogging of this seller.

To me, it looks like the seller has been totally transparent and that you are now just a bit miffed that you realize you could have bought the item elsewhere at a cheaper price.

Re: what is a resller

desireee67 — Mon, 02 Sep 2013 22:04:00 GMT

Tuckcase Iknow a seller has the right to make a profit..But they should buy the item first.then sell for profit............Not use my name to buy an item and charge me a higher price .........People please look up reseller definition..

Thank you

Re: what is a resller

*crikey*mate* — Mon, 02 Sep 2013 22:05:21 GMT

@desireee67 wrote:
in her emails she told me is is a store and reseller .... Thats fine i know i have a right to feel how i feel about this...

Thanks once again for your replies

yes you do, but the time to clarify things and object to the listing is BEFORE you commit to buy.

The seller has been totally transparent in how they supply the item. If you didn't like it, don't buy.

I am however in agreeance with you that if there is a fault with the item that it is the seller who needs to rectify it with you.