topic Re: Want It Now posts - anyone else noticed this? in Buying

Want It Now posts - anyone else noticed this?

2005resurrect — Mon, 24 Sep 2012 11:54:40 GMT

I put a couple of posts on Want It Now, as I'm looking for some books. Have used it before, no trouble. Now, I logged in to see if there were any responses to my queries, and the minute you click your entry you get booted out, back to ebay's home page. I notice another ebayer has lodged a Want it Now subject line, regarding access being blocked. I emailed ebay & was told I should add credit card details to my seller account. This - as far as I'm concerned - is rubbish. Has anyone else had this problem? Are ebay trying to do away with it & not honest enough to just to tell people the truth.

Re: Want It Now posts - anyone else noticed this?

putney32 — Mon, 24 Sep 2012 11:58:54 GMT

Want it now has been broken for days.... more than a week now..

there are even posts just stating

Fix this Now.... etc.

absolute rubbish about having a c/card on file etc....

Re: Want It Now posts - anyone else noticed this?

flashback_deals — Mon, 24 Sep 2012 12:46:28 GMT

Want It Now playing up again :^O

Nobody seems to post on there much these days

Re: Want It Now posts - anyone else noticed this?

2005resurrect — Tue, 25 Sep 2012 08:28:17 GMT

Enough people have ads. who seem to want to use it...I contacted ebay again and this time they're telling me I need to clean out my cookies. The ebay staffer said she was able to access it which again, is rubbish. They are obviously ignoring feedback because they want to shut it down.

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

curraone — Tue, 25 Sep 2012 23:11:54 GMT

I am fond of WANT IT NOW too, I often have a look, and have posted a few times.

Can't find it on the SITE MAP anymore, but I may be blind.

I have saved the link that I used before though, which still seems to work - and I notice people are still posting.

http://pages.ebay.com.au/wantitnow/index.html

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

curraone — Tue, 25 Sep 2012 23:14:43 GMT

but you can't click on the posts, I agree.

Some kind of ebay glitch, or they don't want us to use it?

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

cosmintas — Wed, 26 Sep 2012 01:29:45 GMT

I have used Want It Now over the years both as a buyer and seller and always found it quite useful.

I also used to regularily browse WIN on UK, USA and Canada ebay sites. These pages are not working either - exactly the same scenario as ebay AU the link goes back to home page. Too much of a coincidence eh? It's obviously being phased out as they tried to do some time ago. I guess we just have to say goodbye to WIN.

I don't know why they don't just remove the link altogether instead of this silly charade (cleaning out cookies etc)

eBay is moving away from second-hand items and WIN is the first step (along with less auctions, benefits for using BIN et al)

What a shame!

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

curraone — Wed, 26 Sep 2012 04:29:06 GMT

My reply from ebay:

I see that you want to have a “want it now” post on your account. However, this feature of eBay is no longer available in our site that’s why you’re unable to find it since this is no longer available on the site.

Pretty sneaky, since it still allows people who saved the site to post their items, hope their not waiting for replies.

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

happyinoz — Wed, 26 Sep 2012 05:33:19 GMT

I have never understood ebay's decision not to promote the want-it-now feature, but instead to "hide" it. This feature encourages sellers to add listings in response to want-it-now messages and often results in sales. ebay makes money from the listing fees and the final value fees. Don't they want to make easy money??

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

*bad*angel* — Wed, 26 Sep 2012 05:44:35 GMT

'Thanks for this thread, I just tried Want It Now with the same results. All threads are booted back to the eBay home page.

If this feature is no longer to be available then it should be removed fully or a "no longer operating" note put in it's place at the very least.

The Help pages still list this as an option, and while the site map link is gone it's still in the A-Z index.

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

happyinoz — Wed, 26 Sep 2012 06:29:28 GMT

It's also listed on the bottom of every search results page.

Re: Want It Now posts - anyone else noticed this?, Re: Want It Now posts - anyone else noticed this?

2005resurrect — Wed, 26 Sep 2012 09:31:12 GMT

Latest - ebay finally told the truth - they're discontinuing Want It Now. Why not just be honest about it when members ask, or remove it altogether. Such a shame, though. Musn't be making enough money for them.

Re: Want It Now posts - anyone else noticed this?

stevej5436 — Sat, 29 Sep 2012 06:20:28 GMT

On September 18 or 19 I contacted eBay customer support regarding the Want It Now links misbehaving and received this reply on the 19th.

Hello there, Steven !
Thank you for contacting eBay in regard to the Want It Now posts.
Steven, I have viewed the Want It Now section and it seems not to be functioning properly. I apologize for the inconvinience that this has caused you.
This must be a bug on the site as it is supposed to lead into the details of the post instead of navigating away from the Want It Now section. This is an isolated issue and I am reporting this bug to our technical team so that they can take a closer look to this issue.
As there is no timeframe yet as to when this issue can be resolved, it is best to make use of the regular site for now.
Please be assured that we take these reports seriously and we are doing our best to resolve this to provide a better place to trade in eBay.
It is my pleasure to help you get the answers to your concern. Please remember that eBay is always here to help you in any way we can. I wish you all the best. Cheers!

Kind regards,
Rey S

eBay Customer Support

Sounds like they either don't tell their own staff what is going on or maybe tell them to make up plausible-sounding excuses until the hammer falls. It's a pity they have chosen to not just be transparent and tell users what is going on, because their reputation will only suffer. Normal people (ie, you, me and basically everybody else in the world who would like to trust a business) can handle the truth - we might not like it but, if we know what is happening, at least we can accommodate it and make other plans if necessary. Keeping customers in the dark is stupid.

Re: Want It Now posts - anyone else noticed this?

flashback_deals — Sun, 30 Sep 2012 15:21:06 GMT

I would think eBay has got a rid of it

My links to Want it Now UK and Canada goes straight to their ebay home page instead

Re: Want It Now posts - anyone else noticed this?

lynda.a — Wed, 21 Nov 2012 01:34:50 GMT

Just got off the phone to eBay - Want It Now was cancelled back in September. It no longer exists. The guy I spoke to is going to get all references to it fixed up etc. so that it no longer comes up in "help" etc.....