topic Re: Cannot leave feedback in Buying

Cannot leave feedback

2011redlee71 — Tue, 30 Apr 2013 07:25:19 GMT

I purchased an item on 9th Feb and I took delivery of it only last week, however I cant leave feedback. When I go through my ebay it says I do not have any items to leave feedback for. When I go through the view purchase details option I have the option to leave feedback but it comes up with you cannot leave feed back at this time because either the item doesn't exist or I have already done so(which I haven't) Any ideas??

Re: Cannot leave feedback

2011redlee71 — Tue, 30 Apr 2013 07:27:35 GMT

Also I can not find the item in my ebay anymore the only way i can find the item purchased is by going through the link on an e-mail I had with the buyer. Is this normal??

Re: Cannot leave feedback

foxette-in-sox — Tue, 30 Apr 2013 07:27:54 GMT

You only have 60 days in which to leave feedback so its too late.

It's just as well the item arrived as you only had 45 days in which to open a Paypal dispute.

Re: Cannot leave feedback

2011redlee71 — Tue, 30 Apr 2013 07:38:29 GMT

Ha ha not so lucky actually as the item is not as described and faulty, I did speak with paypal and they informed me that I should have opened a dispute within the 45 day even though I hadn't received the item (which I knew would take 5-6 weeks delivery). I didn't realize I could do this as it seemed wrong to open a dispute about something that only might happen as I didn't have the goods, but hey ho we live and learn, I just thought I would be able to leave feedback as a way to warn others! But thanks for your reply 🙂

Re: Cannot leave feedback

k1ooo-slr-sales — Tue, 30 Apr 2013 08:59:05 GMT

you can find your last three calendar years of purchases, but you still wont be able to leave feedback.

Try this, look down the left hand side of your "my eBay" page till you find "Purchase history" (its just under the 'Lists' drop-down menu). Click on that, then click the button for "Archived" and select the year you would like to view. You can choose 2013, 2012 or 2011. This is how to find a purchase from more than 60 days ago.

Re: Cannot leave feedback

jbunny76 — Wed, 02 Oct 2013 17:27:01 GMT

Ebay restricts the time that ebay members can leave feedback.

This is especially difficult if your transactions are international, you bid on multiple items that may finish quite some time apart and then there are delays with mail forwarding and customs.

I have many sellers recently i would like to leave positive feedback for as they have provided good service but now can't 😞

I believe it is very unfair that ebay does not extend the time of feedback to 90 days or at least calculate the 60 day period from the estimated delivery date

Re: Cannot leave feedback

lyndal1838 — Wed, 02 Oct 2013 18:18:01 GMT

What do you mean delays with mail forwarding and Customs.

I buy regularly from the USA, Canada and the UK and have never had anything take longer than 6 weeks but usually much less.

If Customs do happen to randomly intercept a parcel it is usually only 7-10 days at the most. It would be probably 2 years since Customs have inspected any of my items.

There is no reason at all for ebay to allow 90 days for feedback...it is just not necessary.

Re: Cannot leave feedback

tstore — Wed, 02 Oct 2013 23:31:23 GMT

I am sure that the OP isn't going to view this thread anymore after 6 months. No way would I support 90 days! 60 days is more than adequate.

Re: Cannot leave feedback

davewil1964 — Thu, 03 Oct 2013 07:58:45 GMT

Why did you feel the need to drag up a 6 months' old thread?

If you have an issue, start a new one, bearing in mind that eBay don't normally read the MEMBERS' boards.

Re: Cannot leave feedback

wjweeh — Tue, 25 Apr 2017 07:26:59 GMT

I am having the same difficulty. I am unable to leave feedback even though it is only 23 days since i placed the order - well within the 60days specified.

Re: Cannot leave feedback

davewil1964 — Tue, 25 Apr 2017 08:22:51 GMT

Over FOUR YEARS now.

Your issue is unlikely to be related to the one in this thread. Foxy hasn't been on the boards for over a year, so she is also unlikely to reply to you.

Re: Cannot leave feedback

duncan2033 — Tue, 23 May 2017 02:11:21 GMT

I can't leave feedback either. It seems a good idea but I'm always informed that I can't via the same wording as you received!

Re: Cannot leave feedback

foxette-in-sox — Tue, 23 May 2017 03:27:32 GMT

Um I'm here but I have no answer

Another zombie thread, you'd think ebay would archive after x amount of time anyway.

Re: Cannot leave feedback

imastawka — Tue, 23 May 2017 03:57:17 GMT

Duncan, and anybody else who comes along...try here -

On the right hand side of the page - Leave Feedback

http://pages.ebay.com.au/services/forum/feedback.html

Re: Cannot leave feedback

k1ooo-slr-sales — Tue, 23 May 2017 04:41:19 GMT

@foxette-in-sox wrote:
Um I'm here but I have no answer

Another zombie thread, you'd think ebay would archive after x amount of time anyway.

sadly, this is not the oldest thread to be resurrected in recent days, not by a long way.

That honour rests with a thread started back in Jan of 2010

Re: Cannot leave feedback

domino-710 — Tue, 23 May 2017 05:27:33 GMT

@davewil1964 wrote:
Over FOUR YEARS now.

Your issue is unlikely to be related to the one in this thread. Foxy hasn't been on the boards for over a year, so she is also unlikely to reply to you.

wjweeh - has the grand total of - 1 post.

Probably - simply seeking an answer to a question - he/she found this thread.

How would someone so new - know to begin a new thread.

How do you know his/hers issue is unrelated.

Re: Cannot leave feedback

razraha-wkwnu3wu — Thu, 03 Aug 2017 01:26:12 GMT

What if the after sales support lets you down 6 months down the track and you end up in a dispute with the seller that has to go to legal because they are refusing to abide by local consumer laws. It would be nice to be able to warn other buyers out there. The seller that screwed me over COMPLETELY has nothing but positive reviews because they get the item delivered quick and make sure that the purchase all goes smoothly, but knowing that you only have the 60 days, they completely switch off after that.

All I can do now is go and leave google reviews and such meanwhile this sheister gets to keep making money ripping people off.

Re: Cannot leave feedback

imastawka — Thu, 03 Aug 2017 03:34:16 GMT

Seems to me if you want after sales service, then you should have bought

from a B & M store.

Re: Cannot leave feedback

lyndal1838 — Thu, 03 Aug 2017 05:40:24 GMT

If you have left feedback within the 60 days and you have issues down the track you can always leave followup feedback....it can be done years after th initial feedback.

Re: Cannot leave feedback

blackmist1420 — Tue, 11 Sep 2018 09:21:24 GMT

There is no archive in my account.