topic Re: cancel transaction request in Buying

cancel transaction request

gums_n_roses — Thu, 06 Feb 2014 05:39:09 GMT

Hi, I purchased a top & paid thru Paypal, the top arrived with bleach stains on the back, emailed seller straight away and she refunded my money back thru paypal approx 2 weeks ago...today I received an email request to cancel the transaction as the sellers response said buyer's payment hasn't been received or hasn't cleared...(which is not true) do I agree so this goes away or decline the request

thanks

Re: cancel transaction request

*sparklz* — Thu, 06 Feb 2014 06:39:59 GMT

As you have been refunded then the sale has no longer happened and the seller is within rights to get the final value fee refunded.

So agree to it as you have your money back and they did the right thing.

If you ignore it then it will happen anyway without your agreement.

Re: cancel transaction request

amber-eyed-girl — Thu, 06 Feb 2014 08:08:15 GMT

In the cancel transaction, when you agree to cancel, if you get a text box to state a reason, you should say why.

That you paid and were refunded for a damaged item.