topic Re: do sellers usually ring customers in Buying

do sellers usually ring customers

errolfoster — Mon, 17 Feb 2014 09:33:40 GMT

I have received a phone call from China (a seller) and I would like to know if this is usual

Re: do sellers usually ring customers

harley_babes_hoard — Mon, 17 Feb 2014 10:01:34 GMT

I would say it's uncommon. I have never phoned a customer although I did text one once but it was as a last resort.

Re: do sellers usually ring customers

errolfoster — Mon, 17 Feb 2014 10:13:59 GMT

They rang and asked had I received an item from December that I had left feedback for already

Re: do sellers usually ring customers

zelly888 — Mon, 17 Feb 2014 10:38:01 GMT

First of all if they requested that they wished to call you then they would have to ask Ebay for your phone number and then Ebay would have also informed you that they requested your info and Ebay would have given you their info as well,so did this happen? if not then you are being scammed.

Re: do sellers usually ring customers

jensmanchester-australia — Mon, 17 Feb 2014 10:43:12 GMT

It is not uncommon for business sellers to ring buyers- I do it quite often if I need to clarify address details as often it is much quicker than waiting for a reply through email.

Zelly - the majority of buyers phone numbers are available on their order details. Rarely do they need to be requested through ebay.

Re: do sellers usually ring customers

davewil1964 — Mon, 17 Feb 2014 10:43:39 GMT

If use use click and send you get the buyers email address AND their phone number. Not likely in this case admittedly, but nevertheless possible.

Re: do sellers usually ring customers

zelly888 — Mon, 17 Feb 2014 10:49:38 GMT

Yes I know but from China?

Re: do sellers usually ring customers

extra-keen — Mon, 17 Feb 2014 10:54:59 GMT

I have had a call from China, they just wanted to sell more of what I had already purchased. Other than that I have not received a call from a seller and I have never telephoned a customer unless they have asked me to.

Re: do sellers usually ring customers

i-once-was-bump — Mon, 17 Feb 2014 10:57:14 GMT

You have received the item and left feedback?

That to me is very odd behaviour and I would be thinking someone is planning some sort of scam.

Re: do sellers usually ring customers

zelly888 — Mon, 17 Feb 2014 11:11:05 GMT

And what buyer leaves feedback for an item that they haven't received yet anyway.So why would the seller ask if OP received the item,wouldn't the feedback have been the proof that OP did receive it?

Re: do sellers usually ring customers

davewil1964 — Mon, 17 Feb 2014 11:27:12 GMT

I have had several leave me positive feedback straight after they paid, a couple a week or so later that I received back RTS, so the leaving of feedback by a buyer doesn't necessarily equal that they received the item.

Re: do sellers usually ring customers

lyndal1838 — Mon, 17 Feb 2014 11:38:18 GMT

I buy a lot from overseas and it is rare that my phone number is not included on the address label...even some Aussie sellers include it.

I doubt that any seller would have to ask ebay for my contact details.

Re: do sellers usually ring customers

davewil1964 — Mon, 17 Feb 2014 12:19:59 GMT

C&S include it so you an expect more. When sellers work out that C&S is generally cheaper than the alternatives.

Re: do sellers usually ring customers

lyndal1838 — Mon, 17 Feb 2014 12:33:19 GMT

It is no big deal as far as I am concerned. If I put my phone number out in public why would I be surprised or upset if a seller uses it?

I must admit I was a bit miffed when seller rang me from Scotland at 11.30pm on a Saturday night and would not take no for an answer...I tried to explain the time but all she was interested in was getting me to change feedback. Stupidly I gave in just for the sake of peace.

Re: do sellers usually ring customers

gatecrasher35 — Tue, 18 Feb 2014 15:25:15 GMT

I'm wondering if you if you made an inquiry about their product. Although unusual, there a few sellers who would contact the buyer expecially if there's no other potential buyer.

But if you didn't and the call just came out of nowhere, then it's a different story. It's suspicious and is probably a scam perpetrated by someone who's after your bank details. The next time you get a similar call, hang up.

Re: do sellers usually ring customers

gatecrasher35 — Tue, 18 Feb 2014 15:29:01 GMT

Next time you get a suspicious call from an anonymous number and you wish to find out who's behind it, you can easily look up the caller's phone number at http://www.callercenter.com. The website provides the details free. And since it's a consumer protection website where feedback and reports against suspicious calls are lodged, you'd know if the caller's been reported by others already.

Re: do sellers usually ring customers

davewil1964 — Wed, 19 Feb 2014 07:46:33 GMT

Any member can get the details of any member they have had a transaction with.

Please don't post spurious 'information'.