topic dodgy seller? in Buying

dodgy seller?

missbellybean — Fri, 28 Feb 2014 11:47:14 GMT

purchased an item last month, after 13 days i contacted the seller......seller says it was posted on 29th Jan. I never received the item

so contacted 3 more times took him ages to reply to me. after all that he tells me that the item was returned as the address dosent exist. load of bullcrap as i receieved purchases from Ebay atleast once a week to my home addy plus ive lived here many years and never once had a problem with mail being delivered?!!

was rude about it all, asked me for a clearer address, a house number, street and suburb, postcode is surely clear enough!

seller hasnt even contacted me back. i sent email today requesting a tracking number as aust post said every parcel has one...

all this for just a product tyat cost me $6!! does it sound dodgy to you? seller is a top rated seller with a few neutrals...

thanks

Re: dodgy seller?

davewil1964 — Fri, 28 Feb 2014 12:10:58 GMT

Sounds like the item was returned to sender.

Are you SURE that your address is correct? I have had buyers transpose digits in their postcode, state they live in a suburb they don't (assuming the street address is correct).

I would be confirming my address with them. After doing a google on my address to ensure that it is what Australia Post think it is.

Re: dodgy seller?

bettyboopsadaisy — Fri, 28 Feb 2014 23:27:33 GMT

Also just possible that the seller made an error when addressing your parcel.

Re: dodgy seller?

rkwm888 — Sat, 01 Mar 2014 00:22:51 GMT

sounds like the seller has posted to the wrong address as the OP said they have been there for years and they have received purchases from ebay on a regular basis

Re: dodgy seller?

missbellybean — Sat, 01 Mar 2014 00:31:34 GMT

Yes letter box clearly states number of house and it's a Main Street... Never had problem! Unless the seller isn't good at writing address in English. If you google earth it shows my house or where is.. I'm over this seller and this is not my fault. Gah!

Re: dodgy seller?

jensmanchester-australia — Sat, 01 Mar 2014 00:40:17 GMT

Over the years I have had a handful of parcels returned to me which were correctly addressed but Australia Post claimed the address didn't exist.

Each time I contacted the buyer to clarify the address details and resent the parcel which was safely delivered the next time.

Australia Post do mess up at times so it may not necessarily be the sellers fault.

Re: dodgy seller?

zelly888 — Sat, 01 Mar 2014 00:58:16 GMT

Firstly was the item worth more than $6,and if so then the seller probably wasn't too happy about selling it for that amount and then has pretended like they posted the item,I have dealt with a few sellers that have done this in the past saying they posted but never did and blamed AP,I am just speculating about this theory as its happened to me but this may or may not be the situation you're in.

Re: dodgy seller?

kobies_costume_jewelry — Sat, 01 Mar 2014 01:04:41 GMT

Did you think you might of been a bit impatient?

2 threads and several demanding emails later and where has it got you?

Some sellers dont like pushy buyers, they do have a life outside of Ebay.

Anyway have you opened a dispute for an item not received?

You had better hurry as you are running out of time.

Re: dodgy seller?

rkwm888 — Sat, 01 Mar 2014 01:40:41 GMT

i dont think the OP was impatient, did you read her post, she bought the item last month and seller says it was posted on 29th Jan....that well over 1 month ago so i think the buyer has every right to know what happened to the parcel

Re: dodgy seller?

kobies_costume_jewelry — Sat, 01 Mar 2014 01:51:58 GMT

Yes I do think she is being impatient

She paid for the item waited 2 weeks then started posting on the discussion boards about it.

When all she had to was wait, if it didnt arrive send one email, no response to her email open up a Item Not Received dispute.

Instead she has made demands from the seller over a $6 item (tracking really?)

She even ask's if the seller can write english.

When a polite email advising them that the item was not delivered and she would be opening a dispute would of had better results for her.

Re: dodgy seller?

rkwm888 — Sat, 01 Mar 2014 02:06:49 GMT

maybe so but even 2 weeks is long enough to wait for a parcel to arrive, i would send a message after 2 weeks and if no response from the seller i would open a dispute

Re: dodgy seller?

jerryman12a — Sat, 01 Mar 2014 05:36:09 GMT

It sounds like you have done all you can do so if you used PayPal start a claim , the seller may resspond and refund before you have to escalate it , if not after a few days escalate it to a claim for item not received .

Re: dodgy seller?

springyzone — Sat, 01 Mar 2014 11:32:53 GMT

I don't think she has been impatient, it has been over a month since she bought. Why shouldn't she discuss it on a messageboard if she wants to?

We've got to talk about something.

And whether the item cost $6 or $60, she has a right to expect to receive it.

The seller could well be telling the truth but he needs to get things clear and communicate, reassure her, get it re-posted out.

Re: dodgy seller?

kobies_costume_jewelry — Sat, 01 Mar 2014 23:34:47 GMT

I still think she was impatient

4 emails 2 threads and a phone call to Aus Post.

She could of handled it better.

Then it gets returned to sender as address is unknown. (but I can see my house on Google Earth) so it was obviously sent.

Whose fault now? Aus Post or the seller.

Just because there was a mistake made somewhere does the seller deserve to be labelled as Dodgy?

Being polite and respectful will get you a better result than being demanding and pushy.

My son went for a job interview yesterday and this is what the Manager said to him.

"People think that as I work in retail it gives them the right to be ABUSIVE".

Re: dodgy seller?

i-once-was-bump — Sun, 02 Mar 2014 06:45:20 GMT

My uncle had a problem everytime his regular postie took time off, the replacement/s always marked his mail as "no such address" when all they had to do was continue about 10 meters down the road and around the gentle bend and there was my uncle's extra large letterbox. He got a huge letterbox so that he could fit a huge number on it for the fill ins but still they would not travel further down a proper street in the middle of surburbia.