topic Ripped off! in Buying

Ripped off!

like_lotsa_stuff — Thu, 10 Apr 2014 23:59:46 GMT

Recently I bought what was advertised as an iPad 4. Paid $350 for it, but what was sent to me was not a 4, but an old piece of **bleep**. Yet was sent a 4 charger.. Seller has offered for me to return the item for a refund, but I can't seem to be able to get a forwarding address, he has since not replied to any messages when I ask him for an address. Is there another way I can get his info so item can be sent back???

Re: Ripped off!

cq_tech — Fri, 11 Apr 2014 00:05:16 GMT

For your safety, you should lodge a Paypal dispute for SNAD and only return the item to the address provided by Paypal. To do anything else will void your Paypal buyer protection.

Re: Ripped off!

chezzy — Fri, 11 Apr 2014 00:08:59 GMT

There might be people who don't know what SNAD is. Anyway, lots of information can be found at the following link:

http://pages.ebay.com.au/help/buy/item-not-received.html

Re: Ripped off!

cq_tech — Fri, 11 Apr 2014 01:11:03 GMT

When you lodge a dispute with Paypal, you are only given two options, which are Item Not Received or Not As Described, usually abbreviated here as INR and NAD (or more commonly, SNAD).

As the OP has actually received an item, albeit not the one which was purchased, the only other dispute option available to them is (Significantly) Not As Described.

Re: Ripped off!

letscleanupmycupboards — Fri, 11 Apr 2014 02:45:54 GMT

Plus when you return it send it back registered and signed for. Otherwise they can say it never arrived. You will be ok as paypal is biassed towards the buyer.