Exemplary sellers

cq_tech — Thu, 08 May 2014 02:06:59 GMT

It seems that all we ever read in here are complaints about bad sellers so I thought it might be nice instead to give some credit where it's due. In the last few days I've had the absolute pleasure of dealing with 2 of the nicest and most honourable sellers I've ever encountered on ebay. Even though this is praise, and not a complaint, I don't suppose I can name them here, so I'll simply call them Sellers 1 & 2.

Seller 1: I bought a Dell PR01X dock / port replicator including a 90W power supply for my old Dell D400 laptop which was listed for $9 plus $10 postage. When it arrived, it was in its original box, was in brand new condition, and I couldn't have been happier, as the required high current power supply alone generally sells for at least $29 on ebay.

However, the postage stamps on the box indicated that he had actually paid $16 to send it, and by the time his ebay FVF and Paypal fees had been deducted from the $19 sale, he would have been left with no profit at all so I immediately logged into Paypal and sent him another $10 as a gift payment (no fees payable) and the email he sent to thank me made me feel even more gratified than when the item initially arrived.

Seller 2: I bought a PD01X external USB housing with CD/RW-DVD-ROM drive, also for my D400 laptop, for $29 including postage and it too was in almost brand new condition. Unfortunately however, the drive inside the housing was not a CD/RW but only a DVD-ROM so I emailed the seller to let him know.

He was extremely apologetic and asked me to return the drive only, and he would send me the correct drive in return, so I duly packed it up and took it to the PO where it cost me only $3.10 to return as a large letter. The very next day, before my drive could have even left Brisbane, the postie turned up with an Express Post package containing not only the correct CD/RW-DVD-ROM drive, but also a brand new Sony 4Gb SD card, and Sony 16Gb USB drive by way of apology!

Not only that, but I also received an email from Paypal, informing me that the seller had credited my Paypal account with $5 to cover my return postage, plus an email from the seller yet again apologising profusely for his error.

Needless to say, both sellers are now on my Saved Sellers list and I will be making a point of buying from both of them again should the need arise. I know we only ever hear about the bad sellers on the boards so I wanted to let you to know that there are some really decent, honourable, and highly ethical sellers out there who really deserve our business.

Re: Exemplary sellers

audistarelectronics — Thu, 08 May 2014 03:01:40 GMT

Nice to hear, but can you name that post office for all of us.........can't send anything larger that a letter around for under 8 bucks, so that drive going for that price is certainly a bargain. lol

Re: Exemplary sellers

cq_tech — Thu, 08 May 2014 03:08:44 GMT

I returned the drive in a medium-sized padded envelope which was just under 20mm thick and weighed 247g so it qualified as a large letter (as it would have done up to 500g).

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Exemplary sellers

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Re: Exemplary sellers