topic Re: can we withdraw a feedback ? in Buying

can we withdraw a feedback ?

xylos2k — Sat, 10 May 2014 00:00:21 GMT

It seems that there is a "NON feedback Left" culture nowadays.

Despite of repetitive request made via ebay comm. column and/or direct email address correspondense with the seller/buyer, emails are replied and yet NO feedback left. I would suggest that the current FEEDBACK mechanism can be used to track BOTH seller and Buyer feedback, and only WHEN both feedback columns (Seller and Buyer) were left/occupied then the selling/buying process is considered finalised. IF either party not leave feedback to each other within 30 days, the feedback already left will be removed from the receiving party. The party who left the feedback have the Right to take away and Remove the feedback left. So to be FAIR for every ebay users.

Re: can we withdraw a feedback ?

chuk_77 — Sat, 10 May 2014 00:09:35 GMT

feedback is voluntary cant force anyone to leave it. Ebay wont change the current system anytime soon

Re: can we withdraw a feedback ?

daydreams_12 — Sat, 10 May 2014 00:11:07 GMT

Continuous asking may get you feedback you dont like.

Re: can we withdraw a feedback ?

silverfaun — Sat, 10 May 2014 00:58:01 GMT

Feedback is a double edged sword. You may get a positive but they can really let you have it in the stars rating which impacts on your items visibility in search, you could be penalised for having low DSR's so if I were you I wouldn't worry about receiving feedback.

Re: can we withdraw a feedback ?

chuk_77 — Sat, 10 May 2014 01:19:22 GMT

whats it matter anyway? You are a buyer. Feedback doesnt mean all that much does it?

Re: can we withdraw a feedback ?

cq_tech — Sat, 10 May 2014 02:12:45 GMT

You may not be able to remove feedback already left but you can certainly leave additional comments if you wish... http://feedback.ebay.com.au/ws/eBayISAPI.dll?ReviewFeedbackLeft

Re: can we withdraw a feedback ?

j*oono — Sat, 10 May 2014 02:25:13 GMT

Good point CQ but Xylos, just be a bit careful with follow up feedback.

Some large sellers have their feedback set up to automatically give the buyer positive feedback once the buyer leaves them positive feedback.

Other sellers might only go through and leave their feedback once a month and some don't bother to leave feedback for buyers as they can only leave a positive and it seems all a bit pointless.

Re: can we withdraw a feedback ?

j*oono — Sat, 10 May 2014 02:27:40 GMT

What happened there? I entered in community spirit and came out in buying 😄

Re: can we withdraw a feedback ?

putney32 — Sat, 10 May 2014 02:29:07 GMT

does it really matter? you have left 325 and received 324 fb all as a buyer, what are you planning on doing with your collected green dots?

fb means very little to the majority of buyers, just an indication of how many times you purchased something on ebay.

Re: can we withdraw a feedback ?

k1ooo-slr-sales — Sat, 10 May 2014 04:33:57 GMT

your feedback differential is only -1, meaning that you have left 1 more feedback than you have received. So you would naturally think that an eBayer like myself with differential of -29 would support your ideas regarding feedback . . . . . . but I don't.

I am buying and selling items on eBay, not feedback.

Re: can we withdraw a feedback ?

curraone — Sat, 10 May 2014 04:51:03 GMT

@j*oono wrote:
What happened there? I entered in community spirit and came out in buying 😄

moved by the mods

Re: can we withdraw a feedback ?

curraone — Sat, 10 May 2014 04:55:02 GMT

@xylos2k wrote:
It seems that there is a "NON feedback Left" culture nowadays.
Despite of repetitive request made via ebay comm. column and/or direct email address correspondense with the seller/buyer, emails are replied and yet NO feedback left. I would suggest that the current FEEDBACK mechanism can be used to track BOTH seller and Buyer feedback, and only WHEN both feedback columns (Seller and Buyer) were left/occupied then the selling/buying process is considered finalised. IF either party not leave feedback to each other within 30 days, the feedback already left will be removed from the receiving party. The party who left the feedback have the Right to take away and Remove the feedback left. So to be FAIR for every ebay users.

I'm sorry to be rude but that's just silly. Too many discussions about feedback when the number of feedbacks doesn't really matter, particularly to a buyer - what are you going to do, paper your wall with them?

Now what you say in any feedback is what's important.

Re: can we withdraw a feedback ?

silverfaun — Sat, 10 May 2014 12:15:45 GMT

The feedback system on ebay is broken. I dont participate in the feedback game.

Re: can we withdraw a feedback ?

phorum_junkie* — Sat, 10 May 2014 12:50:54 GMT

Sounds like you would rather buy from a poor seller with an inferior product than an excellent seller who provides the best goods and services which leaves them little time to leave a rather pointless green dot on the buyer's computer screen.

When somebody gives me a useful use for buyer feedback I will perhaps start wanting some rather than my long standing habit of leaving feedback for the seller when my item arrives in good condition and then archiving the purchase without even looking to see if the seller has left feedback for me.

Re: can we withdraw a feedback ?

shoppingbag* — Sun, 11 May 2014 11:21:11 GMT

Contrary to what some believe, feedback is important to buyers. It doesn't need to be over the top, but if I don't at least get a "thank you for your custom", I am greatly offended and don't buy there again. Feedback may be optional, so are manners it seems.

Re: can we withdraw a feedback ?

shoppingbag* — Sun, 11 May 2014 11:32:54 GMT

Why is it such an enormous effort for some Sellers to simply say "thank you" via feedback for receiving your money. I do everything right, pay straight away, leave feedback and contact seller when item arrives, then on many occasions I don't hear anything back, so RUDE,! What happened to basic good manners?

Re: can we withdraw a feedback ?

davewil1964 — Sun, 11 May 2014 11:57:31 GMT

@shoppingbag* wrote:
Contrary to what some believe, feedback is important to buyers. It doesn't need to be over the top, but if I don't at least get a "thank you for your custom", I am greatly offended and don't buy there again. Feedback may be optional, so are manners it seems.

That's your personal opinion. However, buyer feedback doesn't have any bearing on a buyer's reliability (except for false positives), whilst seller feedback can have severe repercussions on a seller's ability to sell.

And a buyer can ALWAYS check a seller's feedback before bidding or buying, whereas a seller usually can't check a buyer's. eg for BINs or last second snipes.

If I sent you a thank you email without leaving feedback, would that be okay? You have your validation, just not another green dot. Buyers do it to sellers.

Apples and oranges.

Re: can we withdraw a feedback ?

ineke713 — Sun, 11 May 2014 12:13:06 GMT

I like feedback as well 🙂

Re: can we withdraw a feedback ?

silverfaun — Sun, 11 May 2014 22:21:58 GMT

You have a legitimate question and it should be answered politely and informatively.

Participating in the ebay feedback system used to be great, you recieved positive feedback and if a customer was unhappy they let you know and you could then address any problem they might have had.

Customers were happy to receive positive feedback and were polite and speedy in payments.

Then ebay changed it to no neg from sellers no matter how bad the customer got.

Then they invented the dashboard and dsr ratings which can see you have stellar feedback but are penalised by the secret and invisible star ratings available to buyers.

Visibility is reduced which can destroy your business and there's nothing you can do about it unless you obey all ebay's orders like free postage on everything.

The ebay fback system then became a total joke and left sellers exposed to scammers, non payers and blackmail from buyers.

The majority of buyers are great and they leave pos b/back but sellers are not privvy to what they leave in the star rating.

Re: can we withdraw a feedback ?

curraone — Sun, 11 May 2014 23:53:30 GMT

The majority of buyers are great and they leave pos b/back but sellers are not privvy to what they leave in the star rating.

See ebay announcement on 31 March:

While the current system of anonymous ratings provides sellers a general indication about their service, they need details to address any issues effectively. For example, if a seller's ratings indicate their packages take too long to arrive, it will help them take the right action if they know the issue is with shipments to a specific geographical region.

Sellers will soon be able to get reports that provide this kind of detailed information. Starting in late April, detailed seller ratings will no longer be anonymous. Sellers will be able to run reports telling them which of their transactions received low detailed seller ratings.

With this change, sellers will be able to make much better use of the ratings to continually refine their selling practices and deliver the great service you expect. So please continue to leave ratings and feedback that honestly and fairly reflect your buying experience.