topic Re: Buying paymate in Buying

Buying paymate

lutonmaid — Mon, 12 May 2014 09:21:52 GMT

Hi I have brought a track suit from seller but they want me to pay from there web site via pay mate am I covered by ebay as I won't be using pay pal, I have only ever brought using PayPal

Re: Buying paymate

amber-eyed-girl — Mon, 12 May 2014 09:30:34 GMT

http://www.paymate.com/cms/index.php/resources/fraud-protection/buyer-protection-program

Paymate has a similar buyer protection program to Paypal, so is considered a safe payment method by eBay. The above link explains Paymate's buyer protection. your credit card will also offer you protection through a chargeback if something goes wrong. But you should be able to pay for it through eBay checkout if it is an accepted payment method on the listing.

Re: Buying paymate

cq_tech — Mon, 12 May 2014 09:30:37 GMT

Yes, Paymate does provide buyer protection but I'm more interested that their listing states "Our PAYPAL account is: [deleted]" when it's quite clear from elsewhere that they only accept Paymate (which means you have to pay via credit card) or bank deposit.

However, if you do pay by Paymate which requires a credit card, you also have the added protection of being able to request a chargeback if the goods don't arrive and the seller isn't prepared to do anything about it.

Re: Buying paymate

lyndal1838 — Mon, 12 May 2014 09:39:41 GMT

If it is the Fireman Sam outfit then the seller is not asking you to pay via their website. They have explained that Paymate is fully integrated into the ebay Checkout system.

If you want to pay by a safe payment method you have no choice but to use Paymate as they do not accept paypal.

Re: Buying paymate

bsal6160 — Mon, 12 May 2014 09:41:43 GMT

Report the seller for offering to sell off ebay. Its against the rules i believe. How do ebay get there fees for the sale? Its sellers like that who make ebay change rules that adversely affect all other sellers.

Oops too slow,lyndal got in first.

Re: Buying paymate

lyndal1838 — Mon, 12 May 2014 10:31:35 GMT

bsal, I don't believe the seller is asking the OP to trade off ebay if it is the seller I mentioned.

The listing is quite specific that Paymate is fully integrated into the Checkout system so there would be no need for any contact with buyers if they just paid.

The whole process is explained in detail when they point out that they do not used paypal but do use Paymate.

Re: Buying paymate

lutonmaid — Mon, 12 May 2014 12:10:41 GMT

Yes but when I go to pay it comes up you cannot pay here you need to go our website to pay... I've never had that before

Re: Buying paymate

lutonmaid — Mon, 12 May 2014 12:12:20 GMT

Can I add that there feedback regarding payment is pretty poor... Yes I should have checked before I brought...

Re: Buying paymate

lutonmaid — Mon, 12 May 2014 12:15:23 GMT

Yes it's the fireman Sam track suit

Re: Buying paymate

amber-eyed-girl — Mon, 12 May 2014 13:41:06 GMT

Is it asking to take you from checkout in eBay, to a strange website, or to the Paymate website? It would go to Paymate (if set up right)

Re: Buying paymate

phorum_junkie* — Mon, 12 May 2014 17:12:30 GMT

Do you mean they want you to purchase through their website, not ebay, to avoid fvfs? If that is the case then report them for trading off ebay. If Paymate was the only safe payment method offered in the ebay listing then you will have to use that but you should definitely use the pay now link in ebay. If they list Paypal as a payment method in the ebay listing then they cannot refuse to accept it.

Re: Buying paymate

lyndal1838 — Mon, 12 May 2014 18:40:35 GMT

PJ the seller only lists Paymate and are at pains to point out that they do not use paypal but that Paymate is an ebay approved safe payment method They also point out that it is fully integrated into the ebay Checkout.

I really cannot see how the seller is at fault here.

I am wondering if the OP is confusing off ebay with the Paymate site.

Re: Buying paymate

cq_tech — Mon, 12 May 2014 18:54:40 GMT

The seller really needs to revise his listings because about halfway down on the right, he clearly states that he does take Paypal and even gives his full Paypal email address. I'd say his template needs a bloody good overhaul myself.

Re: Buying paymate

lutonmaid — Tue, 13 May 2014 09:08:06 GMT

Thankyou for all your advice I have paid via paymate ... Not happy now have payment pending showing!! But I will see where it goes apparently can't pay on an iPad, which might help someone else!! but again thankyou

Re: Buying paymate

amber-eyed-girl — Tue, 13 May 2014 11:05:15 GMT

Paymate contact info if you need it: