topic Re: postage in Buying

postage

bailey2901 — Thu, 10 Jul 2014 03:15:38 GMT

Hi, can someone please tell me who is responsible for payment of postage if a dispute is opened?

Re: postage

*crikey*mate* — Thu, 10 Jul 2014 03:59:08 GMT

PayPal will direct the buyer to return the item by tackable post at their expense (if case found in buyers favour) but refund the initial postage cost and p[rice of item - so each party pays postage one way

Re: postage

lane-ends — Thu, 10 Jul 2014 04:12:00 GMT

In short they simply reverse the original paypal payment.

Many seller will refund, or organise, shipping on damaged items if you are nice about it. But they don't have to.

Re: postage

missbrown1978 — Thu, 10 Jul 2014 05:18:59 GMT

The seller pays the original postage and you pay the return postage if PayPal find in your favour.

Re: postage

stampingpaws — Thu, 10 Jul 2014 07:35:49 GMT

Aha!

EBay says to use FREE postage as it attacts more buyers! So ---

The seller has "FREE POSTAGE" so he pays that amount. The buyer pays "TRACKABLE POSTAGE" so the buyer is out of pocket by that amount.

Its going to get messy soon.

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Re: postage

davewil1964 — Thu, 10 Jul 2014 08:14:07 GMT

Why?

This has always been the case. Whether a seller offers 'free' postage or not, the entire amount will be refunded to the buyer, and the buyer will be required by Paypal to return the item by trackable means. And will always be out the return postage if the seller won't cover the cost.