topic Re: $30 voucher in Buying

$30 voucher

bevecam — Mon, 28 Jul 2014 09:36:50 GMT

i bought 2 item by using my 2 x $30 vouchers, both item never received , then i open a resolution case through paypal against two positive feedback seller.. finally paypal decide in my favour. and i got refund after deduct the 2 x $30 voucher. i had appeal to ebay to refund or reinstate my 2 x$30 vouchers so i can use it for my next purchase. ebay reply they cannot refund the voucher.and lot of grandmother story, now i am the victim of unseen bad seller. and a good lesson to learn who are the geniunne seller.

Re: $30 voucher

lyndal1838 — Tue, 29 Jul 2014 00:04:55 GMT

Why would you expect to receive a refund on the Vouchers? You received a refund for the entire amount of money you paid to the sellers so you cannot expect to receive the discount back too.

If you had read the terms of the vouchers you would have seen that they were not redeemable for cash.

Have you left negative feedback for the sellers involved? Don't mention the disputes or the sellers have grounds to have it removed.

Re: $30 voucher

cq_tech — Tue, 29 Jul 2014 00:40:21 GMT

In such a case, under the terms and conditions of the voucher one cannot expect to receive a cash refund for the voucher's value, but by the same token the vouchers should be certainly be restored so they can be used again with another seller at a later date.

Re: $30 voucher

lyndal1838 — Tue, 29 Jul 2014 03:50:05 GMT

Common sense says that you are right CQ but have you ever known "common sense" and "ebay" to be used in the same sentence?

Most vouchers have an expiry date so I am guessing that ebay has decided that they have now expired, even though they were not used by the OP through no fault of their own.

Re: $30 voucher

cq_tech — Tue, 29 Jul 2014 06:58:25 GMT

Good point, Lyndal (I'm assuming that's a rhetorical question above).

Fair play and common decency are concepts which are clearly alien to eBay.

Re: $30 voucher

allan201210 — Tue, 05 Aug 2014 21:54:04 GMT

i only need back the voucher to reuse it for my next purchase not cash refund, the seller never send the item . whose fault??

Re: $30 voucher

allan201210 — Tue, 05 Aug 2014 21:59:13 GMT

i only need my refund voucher for next purchase not cash, the seller never sent the item, when this seller had 100% positive feedback, whose fault?

Re: $30 voucher

allan201210 — Tue, 05 Aug 2014 22:02:08 GMT

ebay never refund or restored the voucher. they told me this under promotion dept. moreover they will had another promotion on again, meaning i had to sell another $500 item in order to get $30 voucher again. NO TEAM WORK

Re: $30 voucher

allan201210 — Tue, 05 Aug 2014 22:05:11 GMT

by the time paypal issue refund of course the voucher had long already expired , this beyond my control. paypal take long time to investigate. to ebay no ONO

Re: $30 voucher

allan201210 — Tue, 05 Aug 2014 22:06:45 GMT

hard time getting this valuable voucher, but were scam by ebay scammer member