topic Re: Does anyone else HATE this stupid Global shipping program? in Buying

Does anyone else HATE this stupid Global shipping program?

berwen2010 — Thu, 31 Jul 2014 11:00:46 GMT

I've found Global to be inflexible, expensive and frustrating. I've just had an item sent through it and of course it's under multiple carriers and the number I was given by WNDirect cannot be tracked. I've therefore paid for a Priority Mail service and received what was First Class without the tracking. I live in Australia and First Class International through the good old U.S. Post can now be tracked here. It is SO much better than what I just experienced and costs me so much less, but when a seller locks themselves into a Global listing, it appears that they can no longer override the invoice so I've just paid double for this rubbish! So not happy!!

Re: Does anyone else HATE this stupid Global shipping program?

phorum_junkie* — Thu, 31 Jul 2014 11:04:20 GMT

You can clearly see before you bid/buy if the seller uses GSP so don't buy from them, you could also email them to let them know why you are not buying.

Re: Does anyone else HATE this stupid Global shipping program?

kopenhagen5 — Thu, 31 Jul 2014 11:48:15 GMT

I am sure America is losing so much business because of the GSP.

I stay away from any sellers with GSP.

Re: Does anyone else HATE this stupid Global shipping program?

lyndal1838 — Thu, 31 Jul 2014 12:00:18 GMT

I hope that is a rhetorical question.

You only have to look down the boards to see that there are numerous threads about the GSP and not one poster is praising it in any way.

Re: Does anyone else HATE this stupid Global shipping program?

Anonymous — Thu, 31 Jul 2014 12:11:02 GMT

I completely understand your situation, I no longer purchase from sellers who offer Global shipping... however they can override it and go back to U.S. shipping... I know this to be true because I recently purchased items from 2 different sellers and they originally were offering Global shipping but were able to change it...

In the future if you would like to purchase something that is offered with Global shipping...my suggestion would be to try and work together with the seller, let them know about the extra charges that you have to pay and the inconvenience it has caused you with previous buying experiences... if the seller cares about customer service they will help you out... if they insist that they cannot change the shipping method... then be thankful that you didnt buy from them... they would only care about making a sale and nothing more...

Only a genuine customer oriented seller will care enough to do whatever is possible to offer his or her customer a wonderful shopping experience....

Hoping I have helped a bit, wishing you all the best

with kind regards

from Stella 🙂

Re: Does anyone else HATE this stupid Global shipping program?

zanadoo_56 — Thu, 31 Jul 2014 13:15:08 GMT

And I would add to that, inform sellers that USPS First Class International with E-DELCON is fully trackable in the US and Australia.

There are still sellers who are not familiar with E-DELCON at all, let alone that is extends to tracking their items in Oz.

I talked one (I would say slightly reluctant) seller into changing the listing to postage by USPS from GSP when I actually forwarded USPS links re the E-DELCON service to them.

When I signed on to eBay I never imagined I'd be ploughing through the United States Postal Service website to find info to forward to a US seller. Kinda weird when you think about it.

Re: Does anyone else HATE this stupid Global shipping program?

davewil1964 — Thu, 31 Jul 2014 13:22:13 GMT

Ummm..... No.

I don't generally buy from the US. When I do it is not through eBay. And it definitely doesn't involve PB.

Re: Does anyone else HATE this stupid Global shipping program?

chezzy — Thu, 31 Jul 2014 13:44:17 GMT

@zanadoo_56 wrote:
And I would add to that, inform sellers that USPS First Class International with E-DELCON is fully trackable in the US and Australia.
There are still sellers who are not familiar with E-DELCON at all, let alone that is extends to tracking their items in Oz.

I talked one (I would say slightly reluctant) seller into changing the listing to postage by USPS from GSP when I actually forwarded USPS links re the E-DELCON service to them.

When I signed on to eBay I never imagined I'd be ploughing through the United States Postal Service website to find info to forward to a US seller. Kinda weird when you think about it.

I think e-delcon is only available when the shipping is arranged online (perhaps it's a bit like our click and send or ebay labels?)

Firstly the challenge of finding a seller who is willing to ship direct using USPS and then hoping to goodness they sort their shipping out online so can take advantage of the free e-delcon available to them

Re: Does anyone else HATE this stupid Global shipping program?

afantiques — Thu, 31 Jul 2014 16:37:10 GMT

GSP can be very good value for very heavy items to Australia. Anything under 2 kilos and it's not.

It is possible to unlock a sale from the GSP, the buyer need to find and use the 'send invoice' button

Most won't think of this because they have already had an invoice.

Really, you'd need both a knowlegeable seller and an experienced buyer to sort this out, and it's likely neither would be having anything to do with the GSP.

PS Postage must be bought online for E Delcon.

Re: Does anyone else HATE this stupid Global shipping program?

diecastcode3 — Thu, 31 Jul 2014 23:20:25 GMT

I find a lot of sellers from USA are very surprised at what there posting cost shows on there listings.

i buy a bit from the USA and find if you contact seller and ask for cheaper way to post most do so.

example i contacted seller 2 days ago re postage showing $47.00 after contacting seller i got postage at $12.50.

so does pay to contact sellers and ask before moving on elsewhere.

Re: Does anyone else HATE this stupid Global shipping program?

ajarnjenny — Fri, 01 Aug 2014 04:52:45 GMT

Yep. There was a post on the US board yesterday from a seller who said 20% of his sales are international and we he opted in to GSP, they dried up completely. He opted out of GSP and they returned to normal.

How about 43.90 for shipping 6 balls of knitting cotton!

Re: Does anyone else HATE this stupid Global shipping program?

lyndal1838 — Fri, 01 Aug 2014 05:56:29 GMT

I can top that.....AU$72.00 for a small stainless steel drizzle spoon worth a few $$$.

Re: Does anyone else HATE this stupid Global shipping program?

padi*0409 — Fri, 01 Aug 2014 06:15:53 GMT

@lyndal1838 wrote:
I can top that.....AU$72.00 for a small stainless steel drizzle spoon worth a few $$$.

LOL, and I thought mine for a single Japanese coin worth $1.00 was bad at US$48.00.............................

Re: Does anyone else HATE this stupid Global shipping program?

zanadoo_56 — Fri, 01 Aug 2014 07:01:37 GMT

Most of the items I buy from the US are from sellers who use the online service so they know about E-DELCON. Just recently I received an item in with a handwritten envelope with stuck on stamps - it's been a while since I've seen one of those from the US! I think most US sellers prefer paying online and using the labels.

I've struck sellers who start selling internationally only using the GSP and they must have swallowed the eBay/Pitney Bowes line that using it is the safest, most efficient blah blah blah way to ship iternationally.....which I guess is why they don't realise how much USPS has improved with E-DELCON. The seller I mentioned earlier already did everything online for GSP.....so hopefully now they will find the postal service version is equally easy....with happier OS customers as a result. Of course E-DELCON only applies to some countries...but equally, the GSP has a pretty restrictive countries list as well.

Re: Does anyone else HATE this stupid Global shipping program?

berwen2010 — Fri, 08 Aug 2014 07:16:14 GMT

Thanks for the information,Stella. I thought the sellers had to re-list to change the shipping option .

Re: Does anyone else HATE this stupid Global shipping program?

berwen2010 — Fri, 08 Aug 2014 07:18:35 GMT

Mmm... Interesting! I knew t6hat First Class was trackable to us, but hadn't heard of E-DELCON. I'll certainly look into that!

Re: Does anyone else HATE this stupid Global shipping program?

berwen2010 — Fri, 08 Aug 2014 07:23:03 GMT

Actually, I've been asking people to just send me an invoice and they haven't been able to recently, so I thought Ebay had closed that loophole. When I discovered that, I sent payment to their email address through Paypal and marked the listing as payment sent.

Re: Does anyone else HATE this stupid Global shipping program?

padi*0409 — Fri, 08 Aug 2014 07:25:09 GMT

@berwen2010 wrote:
Thanks for the information,Stella. I thought the sellers had to re-list to change the shipping option .

Berwen, I have been told by another member that if there are bids on an auction then the GSP can't be removed, I have certainly had US sellers that were able to cancel it before any bids (and they were mortified to find out what Pitney Bowes was charging their buyers for the "service" - which explained their not inconsiderable drop in overseas sales...............)

Re: Does anyone else HATE this stupid Global shipping program?

willpetewaitara — Sat, 09 Aug 2014 08:50:04 GMT

I LOVE IT

LOVE the slow delivery

LOVE the high price of shipping

LOVE the BS attitude you get when attempting to find out where your parcel is.

LOVE the combined lies of eBay and Pitney Bowes as to why you item doesn't comply with export regulations (when the item does comply)

Moreover I just LOVE the eBay forum cheer squad who say it's not poor eBay's fault.

eBay is just sharing the LOVE with GSP !!!!

Re: Does anyone else HATE this stupid Global shipping program?

vandemon2one — Sat, 09 Aug 2014 12:00:10 GMT

Clearly still on the still...mmmmmmmmmmmmm