topic Re: free postage or not in Buying

free postage or not

gunnaparty2 — Thu, 28 Aug 2014 09:29:27 GMT

I won an auction for a 1992 Northern territory $10 unc silver coin and it said free postage and also won four other items,one of which I clicked on to pay now and all five items came up together in paypal so I just paid the lot. Then when I went back to look at the $10 coin it says postage is $7.70 and must be registered if paying by paypal.Now I don't have a problem paying the postage but am wondering why he can say free postage and it came up in paypal as free postage when it's not free postage.Very confusing(well at least to me it is)

Re: free postage or not

cmcoins2000 — Thu, 28 Aug 2014 09:48:43 GMT

Hi,

Did you read the listing.

For Buyer & Seller Protection - if paying through PayPal Registered Post is Required.

Re: free postage or not

gunnaparty2 — Thu, 28 Aug 2014 10:14:27 GMT

Yes I did but not untill after I paid for the item,but it says Postage to an Australian address is $7.70 and then further down it says If paying with paypal I must take out registered postage a/c ebay's charge back policy.To me this sounds like I have to pay $7.70 postage no matter what and if paying with paypal it must be registered

Re: free postage or not

lyndal1838 — Thu, 28 Aug 2014 12:22:48 GMT

Did all the items state Free Postage?

If you win a number of items and one of them has postage on it but the others are Free then you will pay that one lot of postage but the other items will be added to the parcel at no extra cost.

Re: free postage or not

digital*ghost — Thu, 28 Aug 2014 15:35:58 GMT

I had a look at the seller's listings, and it would appear that all but 7 of their 1000+ listings have 'free postage' - I couldn't spot any in the first couple of pages with P&H, but if I clicked to show only listings with free post, the number of listings returned was reduced by only 7.

Some of the descriptions say postage is free within Oz, some of them say it's $7.70, but that is not actually allowed (i.e. advertising with free postage but then charging it). They are also not allowed to impose extra charges for PayPal payments, no matter what the extra is for.

As lyndal says, if any of the other items you purchased from the same seller had a P&H quote, then presumably that's where it came from (if indeed extra was charged, I'm not 100% clear 😛 ). If you only purchased free post items, the seller would have had to send a revised invoice to add postage on after the auction(s) ended, which is not kocher, if you will.

Re: free postage or not

rkwm888 — Thu, 28 Aug 2014 23:20:13 GMT

registered post is not a requirement if paying with paypal

if the item is over 500g they can have signature on delivery for an extra $2.95

Re: free postage or not

classglass14 — Fri, 29 Aug 2014 00:07:31 GMT

One of the reasons I will not offer free post is that Ebay's postage calculator by Ebay's own admission, is intended to give an APPROXIMATE postage cost. It does not allow for insurance, purchase of packing materials, cubing (fragile items require larger boxes) etc. To insure and use Signature on delivery is my only protection against 'shonky' buyers. I often check the buyers feedback, given and received, and find numerous complaints about postage costs because they simply do not understand that the postal sticker does not always reflect the full postage price.

Before leaving feedback, complaining , ask the Seller WHY?.

My quarterly figures show that my postage charges barely cover the actual costs, let alone the cost of delivery to the post office, the costs of packaging etc.

I once queried a US seller re the postage cost and he sent me a note that it had to include his "time and gas to get to the PO, time in the wait line, stress of getting everything done which was so great that he had to go to the bar across the road and havea whisky to recover before he could drive home" His sense of humour won the day and I didn't ask for a refund!

Re: free postage or not

thecatspjs — Fri, 29 Aug 2014 00:39:32 GMT

@cmcoins2000 wrote:
Hi,
Did you read the listing.
For Buyer & Seller Protection - if paying through PayPal Registered Post is Required.

Registered post is not a requirement by Paypal in Oz.

Buyer protection includes cover for buyers for goods not received if seller is unable to provide proof of addressee and proof of post (via lodgement form or tracking event).

Proof of addressee and lodgement of post article provide seller protection in the event that a parcel is lost.

Registered post is only available for goods sent by letter in any case.