https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1565285#M47092 <P>Did the buyer decline your request ?</P> Sun, 12 Oct 2014 07:52:41 GMT foxette-in-sox 2014-10-12T07:52:41Z https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1563803#M47029 I have tried to go in and respond to an open case (cancel transaction request) that was opened a week ago. I get the message that the case information is unavailable and to please check back again shortly.<BR /><BR />Has anyone come across this before? It's the same whether I follow the link on the sold item or if I go in directly through the resolution centre and follow the "take action" link.<BR /><BR />Is this a contact eBay thing? Sat, 11 Oct 2014 21:28:43 GMT https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1563803#M47029 letscleanupmycupboards 2014-10-11T21:28:43Z https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1565285#M47092 <P>Did the buyer decline your request ?</P> Sun, 12 Oct 2014 07:52:41 GMT https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1565285#M47092 foxette-in-sox 2014-10-12T07:52:41Z https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1566363#M47145 Foxette, I'm the buyer. The cancel transaction was instigated by the seller at my request. Mon, 13 Oct 2014 02:38:15 GMT https://community.ebay.com.au/t5/Buying/Case-information-unavailable/m-p/1566363#M47145 letscleanupmycupboards 2014-10-13T02:38:15Z