topic Re: How can we stop eBay users from listing items then not sending, after you have paid for item in Buying

How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Wed, 05 Nov 2014 21:47:03 GMT

How can we stop eBay users from listing items then not sending items after you have paid for item, don't you think there should be some sort of penelty as in never allowed to use eBay banned for good.

Problem is i brought a cannon 7D for $701 item 191363946724 paid for it straight after auction ended, The point is it was brought for my daughters birthday now i may have to buy new one out of retail shop so in fact this eBayer cost me $400 in the differance between the two items.

There appeares to be no rules when you buy on eBay sites, i consider my self to be an execellent eBayer and pay straight after bidding do i change things and go with the rest that some do and maybe pay latter or cancel cause i have had second thoughts?

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

wilk1149 — Wed, 05 Nov 2014 21:51:14 GMT

If you used PayPal you can open an item not received dispute

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

horizon1907 — Wed, 05 Nov 2014 21:58:06 GMT

Open an Iten Not Recieved Immediately ( as mentioned ) Do not wait. If you paid via Paypal, you will be covered. It also may pay you to Read the Rules again and again. There is Buyer protection, but it must be lodged 45 days from purchase. Please be aware of this in the future. 🙂

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

2106greencat — Wed, 05 Nov 2014 22:34:44 GMT

There are rules and procedures on eBay, you simply need to know them.

Go to the site map at the bottom of every page and read up on buying, paypal protection, feedback.

And no, you can not cancel because you have second thoughts, this may place you on a seller Black list, and curb you buying ability.

eBay is a safe place, but only if you are aware of how it works.

http://pages.ebay.com.au/help/confidence/problems-fraud.html

https://www.paypal.com/au/webapps/mpp/how-paypal-works

http://pages.ebay.com.au/help/feedback/index.html

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

i-love-my-sheep — Wed, 05 Nov 2014 22:54:29 GMT

Was the camera marked at posted? Did the seller upload a tracking number? Check both of those in your purchase history. Have you tried to contact the seller to see if it was actually posted?

Either way, I would be opening a not received case sooner rather than later as you only have 45 days from the purchase date to open a case.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Thu, 06 Nov 2014 01:20:57 GMT

Ok you guys lets take it back a step?

I will get my money back because i paid with PayPal,

What i'm trying to say is HOW do we or eBay stop this sort of fraud,

Where so called eBayers are allowed to put there stuff out there and not send the goods after we have paid.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

i-love-my-sheep — Thu, 06 Nov 2014 01:39:48 GMT

Unfortunately, even though majority of sellers are honest, there are always going to be scammers. There are far too many sellers on eBay for them to monitor them all. Even if they did shut a dodgy one down, they just create a new account and start again. Think of it as trying to stop the Nigerian scammers. Impossible.

Glad to hear you will be getting your money back. The seller will cop a defect for it too. Make sure you leave them a big red dot as well and one star for everything.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

horizon1907 — Thu, 06 Nov 2014 02:23:39 GMT

It is something you will never stop. Unfortunately, there will always be Scammers and Bogus Sellers & Buyers online. Be vigilant, check feedback, pay a Secure Way and do your homework. Or, if that doesn't work, go into a B & M Store and shop till ya drop. 🙂

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

the_great_she_elephant — Thu, 06 Nov 2014 02:25:24 GMT

now i may have to buy new one out of retail shop so in fact this eBayer cost me $400 in the differance between the two items.

I agree, it's a pain in the neck that you will now have to buy a more expensive one, but, since you got your money back from the ebay seller, they haven't actually cost you anything - you are no worse off than if the camera had never been listed.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

2106greencat — Thu, 06 Nov 2014 03:12:45 GMT

quote: What i'm trying to say is HOW do we or eBay stop this sort of fraud,

Simple - as stated in my earlier post - buyers need to be aware of the procedures in place...........

Imagine......if ALL buyers knew how the system worked and used it correctly, this WOULD stop the frauds,

First, by ruining a fraudulent sellers feedback with negatives, and allowing other buyers to see the comments.

Second, by not allowing the seller to get away with anything and receiving a full refund and costing the seller fee's.

Thirdl, enough negative FB will cause eBay to close an account.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Thu, 06 Nov 2014 04:55:43 GMT

Well just to let you all know that i check out every eBay seller that i'm buying from,

and this person was 100% clean as, but had only sold 13 items low cost and had a perfect score card.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

2106greencat — Thu, 06 Nov 2014 05:01:22 GMT

@ca14mal wrote:
Well just to let you all know that i check out every eBay seller that i'm buying from,
and this person was 100% clean as, but had only sold 13 items low cost and had a perfect score card.

Which, had you read the boards or 'brushed up' on buyer protection, you would have been aware that this "but had only sold 13 items low cost" would be a red rag to any discerning buyer and a reason to tread carefully.

I am sorry, but I am only replying to your OP where you ask why eBay continue to let 'frauds' sell., what can we do about it?........and I stand by my first and consequent replies, that a buyer can only be ripped off by a fraudulent seller if they allow themselves to be.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

i-love-my-sheep — Thu, 06 Nov 2014 05:31:26 GMT

The low cost items would have been to get some quick feedback. If they were selling a camera with 0 feedback, very few people would look at them as that's what scammers do.

Keep an eye on the sales. With Christmas coming up, the big stores are all going to start having sales soon. I know Hardly Normal often has sales on cameras. Things like that you are far better buying new from a real store. You get a valid warranty and you know (hope) there is nothing wrong with it. Do your homework now. There are some good sites where you can compare models and brands. Work out exactly what you want, then when the sales do come on you can go straight in and buy what you want.

How would you know a second hand camera online wasn't stolen? How do you know it hasn't been dropped? I was tempted to buy my new Nikon online, but when I sat back and really thought about it, it made more sense to buy it locally. I ended up getting it from Camera House, which was dearer than Hardly Normal, but I have been back a few times now asking how do I do this, or how do I do that, what's this for, what does that setting mean, so it was really worth it. I also know that if anything happens to it, I can take it back.

The other advantage to buying locally is, often you can get a package where the lenses come with the camera. Mine came with 2. The larger one alone is worth nearly $500. Half the cost of the camera. To buy the bare camera without the lenses wasn't that much cheaper than getting them with.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

modestbods — Thu, 06 Nov 2014 05:45:57 GMT

@ca14mal wrote:
Well just to let you all know that i check out every eBay seller that i'm buying from,
and this person was 100% clean as, but had only sold 13 items low cost and had a perfect score card.

Hi OP, sorry but I'm going to play 'devil's advocate' here.

Your statement above is not entirely accurate, on September 1st the seller sold for $798.98 the exact same camera that you purchased on October 12th for $701, (see #191305277441) If they are legit, for some reason the sale fell through & they had relisted the camera. If they aren't legit... it looks like they're doubling down.

Being in WA it may take some time to reach you if you are on the East Coast, as the camera wouldn't have been able to be shipped express/by air, due to the lithium battery that's with it, although I still would have expected it to have arrived by now. I do recall reading a post in the last 24hrs from a forum regular mentioning they had received a parcel from WA recently which apparently took quite a long time to arrive.

Have you contacted the seller? If so, what did they say regarding their posting it? It's possible it may still be on the way, I pont out that nowhere in their listing description has the seller given an estimate for delivery times. You would have had one via the automated postage calculator, but that's from ebay (not the seller) & is strictly only an estimate based on Aus Post best case scenario delivery times, it is often wrong.

If you are assuming Paypal will refund you, you may be in for a surprise if the seller can provide evidence they did send it to you, and especially if it subsequently arrives & they can prove that. Unless you can afford to pay for two camera's, just be careful about buying a new camera based on the assumption that you will definitely be refunded by Paypal.

Best of luck, and welcome to the ebay discussion boards.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Thu, 06 Nov 2014 05:45:24 GMT

Point taken i got ripped off.

Or as you say i allowed my self to get ripped off.

End of story

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Thu, 06 Nov 2014 05:51:56 GMT

Very interesting have trided to contact the seller by phone and email. You know the rest no reply and have checked my phone and email.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

2106greencat — Thu, 06 Nov 2014 05:53:15 GMT

Look, it sucks, I know that

Your only real fault is that you most likely think all others are as honest as you, and sadly, that is not the case.

Read up on all procedures, come here if you need advice (preferably BEFORE paying) and only ever pay with paypal, never let a seller string you along over the claim time, never feel stupid asking a question here....

How do you think all of the volunteers learnt what they know ? they stuffed up here and there and then asked for advice from others more knowledgable.

But most importantly, accept the advice in the spirit in which it is given,

none of us here want to see you hurt......

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

ca14mal — Thu, 06 Nov 2014 05:55:15 GMT

Oh forgot to add if it arrives i will be very happy and make a public statement on eBay, Facebook and what ever else that need to be done.

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

2106greencat — Thu, 06 Nov 2014 05:59:58 GMT

Good for you.....positive thoughts LOL

Re: How can we stop eBay users from listing items then not sending, after you have paid for item

modestbods — Thu, 06 Nov 2014 06:02:30 GMT

Now, after removing my 'devil's advocate' hat, I'd just like to add...

I feel badly for you that this purchase has been troublesome. Procuring the presents for loved ones is meant to be half the fun of giving them, so it sucks that this may leave a sour taste for you.