topic Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate? in Buying

Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

candlewick5 — Tue, 02 Dec 2014 05:36:03 GMT

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

i-love-my-sheep — Tue, 02 Dec 2014 05:39:19 GMT

Probably because too many sellers don't open unpaid item disputes against them and give them the strike against their account that they so richly deserve. Once they have 2 strikes, they can't get through blocks that sellers should all have in place (but don't).

If you have buyer requirement blocks in place, that can stop the repeat offenders from buying from you.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

treasuress.4207 — Tue, 02 Dec 2014 05:51:24 GMT

I strike every time. Touch wood, we don't get many, but I always open the dispute.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

kopenhagen5 — Tue, 02 Dec 2014 06:03:06 GMT

Same, but many sellers still don't know it's there to use and to put blocks in place.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

i-love-my-sheep — Tue, 02 Dec 2014 09:02:40 GMT

I don't get many no payers either, but when I do, I hit them where it hurts.

Maybe we should start a new buyers help topic, or bump the one that was started a couple of months ago?

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

candlewick5 — Tue, 02 Dec 2014 11:19:14 GMT

Thanks for that. I do have a 4 policy violations block on my account. I will be opening another non payer dispute on this one. Did read when buyer made bid on item the many non pay no communication on their feedback but they did have positives as well...who knows just unlucky I quess.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

kzb888 — Tue, 02 Dec 2014 11:27:31 GMT

Buyers can't get negative feedback and if they receive a negative positive then that's not allowed, also so you need to have your blocks in place as this is the only way to stop the none paying offenders.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

2106greencat — Tue, 02 Dec 2014 20:04:48 GMT

@candlewick5 wrote:
Thanks for that. I do have a 4 policy violations block on my account. I will be opening another non payer dispute on this one. Did read when buyer made bid on item the many non pay no communication on their feedback but they did have positives as well...who knows just unlucky I quess.

All those silly sellers have done is increase this buyers feedback - ridiculous, and now you have been hurt because they did not follow procedure and give the strikes they should have.

JMO though - I would set my block at 2 not 4, that will help weed out more tyrekickers.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

springyzone — Tue, 02 Dec 2014 20:44:45 GMT

If you have buyer requirement blocks in place, that can stop the repeat offenders from buying from you.

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Correct.

But I am a bit cynical and would go further than that, and say that for ebay, it is about the fees. Every seller who does not enter an unpaid item dispute (and ebay would be aware that there will always be some who won't) will be charged selling fees, so by default, ebay cannot lose. If a seller does open an unpaid items dispute, then ebay is no worse off, if the seller doesn't open one, then ebay is better off.

Ebay thinking is probably why should they worry too much about these types of buyers when there are procedures in place for sellers to open cases, issue strikes and block such buyers?

And by their lights, they probably reason that the buyer might pay for the goods sometimes.

My gripe would be that my understanding is sellers can't automatically ban people with one strike, it has to be two or more. I think sellers should be allowed the option to ban people with one strike from bidding.

Re: Why are some Ebayers allowed to continually purchase when they do not pay or communicate?

phorum_junkie* — Tue, 02 Dec 2014 22:32:33 GMT

What are ebay meant to do? They give very clear instructions on how to open and close an unpaid item dispute, how to use your BBL, how to use your blocks and also the rules on feedback. If sellers do not know about these things then they obviously lied when they ticked the box to say they had read ebay's terms, conditions and policies.

I minimum amount of reading on the boards and in ebay's how to sell topics will also enlighten the sellers, how can you blame ebay if sellers are silly enough not to find out what they should do before they start.