topic Re: Wrong postage on invoice in Buying

Wrong postage on invoice

tetibird — Sat, 06 Dec 2014 22:23:27 GMT

On the invoice for the item I've bought the address is right but the postage for the postcode came up wrong. I have emailed the seller but no response. Can I initiate the change myself or do they need to do it at their end?

Secondly, I have bought several other things & have tried to pay straight away through Pay Pal but I can't because they make you pay for all items bought together not individually, which of course includes the incorrect postage for one item. Is there any way around this?

Thanks

Re: Wrong postage on invoice

2106greencat — Sat, 06 Dec 2014 22:30:08 GMT

First -

No you can not change the invoice I am pretty sure the seller has to do that. Contact them and explain what has happenned.

Second -

You can request a seller to send you an invoice with all items combined before you pay, at the same time ask if they give a discount on said combined purchases for postage. Once they send you the combined invoice, then you go ahead to checkout.

Re: Wrong postage on invoice

tetibird — Sat, 06 Dec 2014 22:33:26 GMT

Yep, done the second thing but Pay Pal only has the option of paying one amount for all purchases not individually which is stopping me from paying for the others untill the one with the wrong postage is rectified

Re: Wrong postage on invoice

tetibird — Sat, 06 Dec 2014 22:42:47 GMT

Oh, & I forgot to say that the other items I've bought are from a different seller to the one with the wrong postage (that is stopping me paying for the items for the other seller)

Re: Wrong postage on invoice

curraone — Sat, 06 Dec 2014 23:04:43 GMT

In the payment screen - there is an option "pay only this seller"

Re: Wrong postage on invoice

tetibird — Sat, 06 Dec 2014 23:33:10 GMT

Many thanks for that - I've always just clicked continue & not looked carefully.

Re: Wrong postage on invoice

davidc4430 — Sun, 07 Dec 2014 02:17:55 GMT

if the address is correct how do you know the postage to that post code is wrong? its the post code the feebay auto rip you off uses to calculate the postage whem it sends out the invoice.

Re: Wrong postage on invoice

tetibird — Sun, 07 Dec 2014 03:04:40 GMT

I'd say there's been a glitch in the system.

the original price for postage on the ad was for the calculation for my postcode. When the invoice came it was nearly $4 more, which is significant for a small book. When I checked with the calculator it was the orignal price, not the invoice price. I sent a couple of messages to the seller, but haven't heard from them yet