topic Re: Messages in Buying

Messages

terrilee2413 — Thu, 04 Apr 2013 15:19:49 GMT

I won bids on 5 items payed for the items same day, now have contacted seller asking when items will be posted, been 11 days I don't think it was rude to ask she was so rude telling me she don't have time yet when she can I don't know, as I said to her I'm only asking, this has happened a few time, why are sellers rude when I only ask a question some change once they have your money, well as from today it's day 12 since I payed item still yet to be posted, how long should I what, I don't wont to contact her anymore hate rude people,
Thanks

Re: Messages

just_kits — Thu, 04 Apr 2013 15:27:20 GMT

Hello darling,

If you have contacted the seller already and they have pretty much told you "too bad i'll do it when I want" than I suggest you prepare yourself to open up a complaint.. better yet, contact eBay and ask them what to do.. I only say this because some seller-usally horrible sellers- will try to keep you hanging on until your 45 day complaint period has passed. it's your job to make sure that does not happen.

Re: Messages

terrilee2413 — Thu, 04 Apr 2013 15:38:54 GMT

She now saying she's busy moving, and disable waiting on help to post, as she can only go to PO when someone takes her, but non of this was stated before I payed, oh well day 12 today will wait till next week see if she posts, as shes not selling anything at the moment, I bet I've done my money, she crying disable that make me feel bad for her if it true I'm on a aged pension, I think if she's selling she should be more organised,

thank you

Re: Messages

*new2vintage — Thu, 04 Apr 2013 16:58:18 GMT

Open an item not received dispute with Paypal if that was your payment method and do it soon. You don't need to tolerate such bad service.

Re: Messages

lyndal1838 — Thu, 04 Apr 2013 17:02:29 GMT

Some sellers never mark items as posted...they just arrive in the mail.

What males you think you have done your money? If you paid with paypal you just open a dispute and get your money back.

Re: Messages

wardy079 — Thu, 04 Apr 2013 17:39:39 GMT

I would say the OP thinks that it hasn't been posted because the seller told her that???

i would open a dispute..... 12 days is too long in my opinion. She can't leave you negative feedback so it shouldn't affect your ratings

Re: Messages

lylith-05 — Thu, 04 Apr 2013 21:41:45 GMT

Totally agree with Wardy.

Re: Messages

no_tv*10 — Thu, 04 Apr 2013 21:51:52 GMT

If its the items I looked up she says she only posts Friday and excludes public and school holidays. As she is in Vic that would be another 2 weeks before she posts. Open your dispute ASAP. Thats way too long.

Re: Messages

***super_nova*** — Thu, 04 Apr 2013 22:47:59 GMT

I would normally agree that 11 days is far too long not to have posted, but if this seller states she posts only on Fridays then unfortunately, the only Fridays in the past 11 days was a public holiday. If this person depends on somebody to post for her, the 1st chance to post would be today. It does not excuse her rudeness, but if she has the conditions in her listing you should take that in consideration before bidding.

Personally, I would wait another week, and then open INR dispute with PP. When leaving FB I would be marking her down severely on communication and delivery time.

Re: Messages

nonny_muss — Thu, 04 Apr 2013 23:17:28 GMT

11 days is far too long. I would contact her this afternoon to politely confirm that given it is a Friday when she posts that she actually did post the items today. If she says no, then start open an INR dispute this evening.

If a someone is are taking the time to list items on eBay then they need to make the time to POST those items in a timely fashion. Or at the very least communicate with the seller to tell them when it will be posted.

Re: Messages

janeababe — Thu, 04 Apr 2013 23:51:43 GMT

Hello telee ~

I have just read the entire FAQ on your sellers listing, and its VERY CLEAR to me... so I dont really see what your issue here is!

She posts only on Fridays. You won items on the Monday 25th March, the Friday following was the 29th (Good Friday P/H) which she clearly states that she doesnt post on P/H, so the next Friday following is today.

Just wait until Monday to see if she has post marked your items as posted. If not, gently email her with something along the lines of...
Hello, I am just asking if you managed to post my items on Friday 5th? (as per you FAQ in your listing)
I am eager to receive them.

Thanking you

Telee ~

If she returns with a NO I DIDNT type email, then open an INR(item not received) case from Paypal immediately.

You will get instructions on what to do at each step, so READ it carefully. 😉

Dont close the case until you receive the items, and are happy with each one. Please remember, that as per her FAQ, she may send in recycled packaging with a new garbage bag wrapped and taped as outer layer. 🙂 (this is comon practice with some sellers)

Please let us now how you get on.

Re: Messages

crichtonscraftgwen — Thu, 04 Apr 2013 23:52:41 GMT

I agree with nonny muss - contact her this afternoon and if it hasnt been posted then open an INR dispute.

Re: Messages

*new2vintage — Fri, 05 Apr 2013 06:40:56 GMT

If information about when the seller posts isn't on the auction's main page where it can easily found it should be and the seller should have told you about it. Don't hesitate to open a Paypal dispute.

Re: Messages

janeababe — Fri, 05 Apr 2013 06:58:04 GMT

If information about when the seller posts isn't on the auction's main page where it can easily found it should be and the seller should have told you about it. Don't hesitate to open a Paypal dispute.

The seller has all over her description and mentions frequently, PLEASE READ my FAQ. They are listed at bottom of her listing.

It was very clear to me.

Re: Messages

*new2vintage — Fri, 05 Apr 2013 07:04:25 GMT

Being rude doesn't impress a buyer though does it ? I haven't read the listing but an apology and being pleasant is more helpful and productive.

Re: Messages

janeababe — Fri, 05 Apr 2013 07:10:02 GMT

Being rude doesn't impress a buyer though does it ? I haven't read the listing but an apology and being pleasant is more helpful and productive.

Im guessing that due that they are disabled, they dont want people just turning up when she may feel vulnerable. She is also prob peeved due to the fact that people annoy h er with questions being asked that are already clearly noted on each of her listings.
This OP, bought 5 of her items.... so she should have known what was written in the listings anyway!

Re: Messages

no_tv*10 — Fri, 05 Apr 2013 07:11:15 GMT

Wasn't really clear to me. Said 'I Only Post On A Friday (the exception to this is any public or school holidays)' doesn't tell me if they will post on another day instead or not post at all on these days creating a 3 week wait before easter. They also have Estimated within 6-11 business days in their post times which will clearly not happen for this sale. They buyer has a right to be worried. If the seller cannot post for over 3 weeks from the end of an auction then they should not list...in my opinion!

Re: Messages

*new2vintage — Fri, 05 Apr 2013 07:16:45 GMT

They aren't pick up items Jane.

No tv I advise you to open a dispute. The seller will either post your items soon or you'll receive a refund from Paypal. If you end up receiving the items you an pay the seller back. I wouldn't dare treat a buyer the way you are being treated.

Re: Messages

no_tv*10 — Fri, 05 Apr 2013 07:28:12 GMT

Weren't my purchases deja vu but I agree with you. Was just replying to question above and haven't learnt the quote ediquette yet. Damn teenagers working when I need their tech help!

Re: Messages

*new2vintage — Fri, 05 Apr 2013 07:34:45 GMT

Ooops, I forgot who the OP is. To quote a post click on reply then click on " at the top of the box.