topic Re: Is this a reasonable return request? in Buying

Is this a reasonable return request?

ajarnjenny — Sat, 20 Dec 2014 20:32:11 GMT

I bought a dress (used) in good condition, but, the darts are sewn on the outside of the dress, overlocked with threads hanging off and the back zip is sewn in on the wrong side of the dress. When I first got it, I thought that it was inside out, but the side seams are sewn the correct way. The seller claims that this is a design feature of this 'very expensive' dress, which I bought cheaply.

It may well be a design feature, but was not mentioned in the listing and I think if it is a design feature, it is quite a different feature and should have been mentioned. I have looked at the photos again and now that I know the dress has an inside out look, I can tell, if I zoom on those parts, but I would never have thought to check whether the darts and zip have been sewn on the right side.

She has refused the return and accused me of buyers remorse and is very insulted that I didn't like her 'very expensive' dress.

I could never wear it. People would look at me and think 'that poor old lady has her dress on inside out'.

I have never returned anything before.

What to do now?

Re: Is this a reasonable return request?

horizon1907 — Sat, 20 Dec 2014 21:20:49 GMT

Hi ajarn, I don't claim to know much about Ladies Dresses, but if the Dress is the same as photographed and in the condition mentioned, I would think it is a case of Change of Mind. You did say you zoomed onto the pics etc and they were all there. ( These things should be done prior to Bidding / Buying ) If it were me, I would be very polite and say the Dress just will not suit you and could you have a refund. I think that if the Seller wants to keep her Buyer Base growing, she will try and make you happy, if not, then I think you have bought your 1st Oops 😞 Let's wait and see what other Dress Wearers / sellers have to say. 🙂

Re: Is this a reasonable return request?

phorum_junkie* — Sat, 20 Dec 2014 21:36:46 GMT

Visible, on the outside zips were almost the norm recently and I can quite believe that inside out darts could easily be too. It is not the seller's fault if that is how the dress is meant to look and if you could see if you looked carefully enough at the photo then it is down to you.

If it is a designer label then you should be able to find the designer's items by googling and see how it should look.

If that is the design then you have no chance at all of winning a dispute and should just try and resell it yourself if you don't want to wear it.

Re: Is this a reasonable return request?

harley_babes_hoard — Sat, 20 Dec 2014 21:55:54 GMT

If the so called 'features' weren't mentioned then I would be opening an ebay item not as described. I would explain that everything is on the outside that should be on the inside and that you could never wear it. One would not expect a dress to be like this and it should have been mentioned.

Re: Is this a reasonable return request?

curraone — Sat, 20 Dec 2014 22:06:53 GMT

now that I know the dress has an inside out look, I can tell, if I zoom on those parts,

Re: Is this a reasonable return request?

ajarnjenny — Sat, 20 Dec 2014 22:52:55 GMT

Yes, that is why I am asking, but I really do feel that it is such an unusual design feature that it should have been mentioned in the listing. I don't think that a buyer would ever think to zoom on the darts to see if they were sewn on the inside or outside of the dress. You can only vaguely see them on a zoom, not the original photo.

Re: Is this a reasonable return request?

ajarnjenny — Sat, 20 Dec 2014 23:26:26 GMT

Would you wear this? This is the right side.

Re: Is this a reasonable return request?

maranock — Sun, 21 Dec 2014 00:22:37 GMT

I have seen people wearing this style of 'inside out' clothing. Sorry, I don't think you have much of a case.

Re: Is this a reasonable return request?

the_pooze — Sun, 21 Dec 2014 00:46:42 GMT

Seems a pretty common style of dress to me. I'm not much of a dress wearer (tends to get the wife a little out of sorts if I do ) but, seen many of this style when the Good Lady in my life is frock shopping and drags me along for ~~punishment~~ my opinion.

Re: Is this a reasonable return request?

cherry*135 — Sun, 21 Dec 2014 01:09:58 GMT

I sold a sleeveless dress recently with the zip on the front and sewn on the outside.

I think the photos posted here do show the outside sewing details...darts too.

Re: Is this a reasonable return request?

cherry*135 — Sun, 21 Dec 2014 01:13:50 GMT

Not meaning to be ageist (because I am not young myself) but I think a young woman would have no problem with wearing that dress.

Perhaps you could resell it.

Re: Is this a reasonable return request?

horizon1907 — Sun, 21 Dec 2014 01:49:42 GMT

Can I ask, why did you purchase the dress in the 1st place ? Design, cost, colour, etc

Re: Is this a reasonable return request?

fixnwear — Sun, 21 Dec 2014 02:10:51 GMT

ajarnjenny,

never mind the outside zip & darts - I have a Prada dress (biggest hit for 2014) with a bra sewn in on the outside!

Love it!!!!!!

Just google designer fashions - you'll see the styles everywhere with outside zips, darts, side seams.

Cheap brands like Country Road do it also on some garments.

Your seller did nothing wrong - you can't ask her for a refund.

She most likely didn't think to mention seams and zip, firstly, they are as plain as a nose on your face in the pictures, secondly, she wouldn't have imagined that anyone on the planet would have questioned the style - it's not even so new any longer.

But, taste is a personal thing (and so it should be) - you still don't have to wear it if you don't feel comfortable - just chuck it out and be done with it!

Re: Is this a reasonable return request?

ajarnjenny — Sun, 21 Dec 2014 02:38:43 GMT

I like the style of the dress. I like white linen, I just didn't expect the darts and zip to be on the outside and it was not able to be seen in the sellers photos.

Re: Is this a reasonable return request?

ajarnjenny — Sun, 21 Dec 2014 02:40:16 GMT

They are my photos that I took an hour ago on my kitchen table. They are not the sellers photos.

Re: Is this a reasonable return request?

2106greencat — Sun, 21 Dec 2014 03:39:14 GMT

sorry jenny - I just paid quite a sum for a jacket that had that very look.

You honestly will not have any trouble reselling, just be very particular with your description so people are not mislead the way you feel you have been.

Although, I would keep it and wear and wait for the compliments, it is very IN at the moment.

Re: Is this a reasonable return request?

robinsonmarineparts — Sun, 21 Dec 2014 13:51:57 GMT

@ajarnjenny wrote:
Would you wear this? This is the right side.

No, i wouldn't.

Re: Is this a reasonable return request?

cq_tech — Mon, 22 Dec 2014 01:21:33 GMT

Being a bloke I don't know much about these things, but couldn't you simply wear it inside out (if you know what I mean) ?

Re: Is this a reasonable return request?

curraone — Mon, 22 Dec 2014 01:44:32 GMT

@ajarnjenny wrote:
Would you wear this? This is the right side.

Yes I would if I was 20 and gorgeous - it is probably a great fashionable dress

But because I am old and ugly, I would just accept that I didn't look carefully enough at the listing, i wouldn't take it out on the seller; I would then re-sell it at a much higher price than I paid for it - GREAT FASHION DRESS WITH INSIDE OUT SEAMS - VERY IN!

Re: Is this a reasonable return request?

shoppingbag* — Mon, 22 Dec 2014 06:17:20 GMT

I certainly wouldn't worry about wearing this dress if I was still young enough. It looks quite stylish. You certainly would be better dressed than a lot of people. Have you seen what they are wearing these days?? There is no pride anymore. I realize that if you are not comfortable wearing it, then it is hard to overcome that, and in that case, I wouldn't blame the Seller, I would just do what others have advised and resell it. Good luck with it.