topic Re: What feedback? in Buying

What feedback?

theboulevard14 — Wed, 04 Feb 2015 23:58:42 GMT

I bought a cheap item with free post from a chinese seller. It arrived promptly and was a good transaction all round. however, the item itself is a piece of **bleep**. (surprise, surpise!)

I don't want a refund - I realise you get what you pay for. I do not want to punish the seller either. My dilema is what feedback to leave, that will help future buyers. What will hurt the seller the least, a nuetral or low dsr's on product description?

I have bought a lot of cheapies from chinese sellers, some good, some very bad. It's a risk I am willing to take; but some buyers don't want to take the risk, so information about the item should be able to help prospective buyers.

Re: What feedback?

cq_tech — Thu, 05 Feb 2015 00:10:14 GMT

Feedback is voluntary, not compulsory, so you're really not obliged to leave anything at all, but if you do, remember that a neutral is every bit as bad as negative feedback for a seller, as they both trigger a defect. If you don't want to punish the seller too much, just mark his DSRs down a little, but no lower than a 4 for "Item description" as a 1, 2, or 3 will also trigger a defect, despite the notes stating that only a 1 or 2 will do so.

Perhaps a note saying that the seller was friendly enough but the item quality could have been better. It's up to you in the end, but anything other than a green dot will ultimately hurt your seller.

Re: What feedback?

horizon1907 — Thu, 05 Feb 2015 02:02:56 GMT

@theboulevard14 wrote:
I bought a cheap item with free post from a chinese seller. It arrived promptly and was a good transaction all round. however, the item itself is a piece of **bleep**. (surprise, surpise!)

I don't want a refund - I realise you get what you pay for. I do not want to punish the seller either. My dilema is what feedback to leave, that will help future buyers. What will hurt the seller the least, a nuetral or low dsr's on product description?

I have bought a lot of cheapies from chinese sellers, some good, some very bad. It's a risk I am willing to take; but some buyers don't want to take the risk, so information about the item should be able to help prospective buyers.

As mentioned, don't leave any. Feedback is voluntary. Your statement "was a good transaction all round" IMO is a contradiction to what has happened. If it was a good transaction, you would be happy with the item, but you said "The item was ****" If you wish to help other sellers, say that in the feedback.

Re: What feedback?

fixnwear — Thu, 05 Feb 2015 04:04:00 GMT

The boulevard 14

Don't take this f/back business too seriously - as no one else does!

If we did - by right, no one with even a single derogatory f/back wouldn't ever sell anothing thing!

Except that it just doesn't happen.

Sellers of cheap items will always sell them - no matter what f/back you leave, due to a natural human greed - to get something at next to nothing prices.

Second reason - not many of us read f/back, and even if we do - someone else's opinion doesn't mean anything - after all, it is only someone else's opinion and "we know better".

And most impportant thing to consider when leaving f/back:

I would never put a blanket statement on all their merchandise saying it's rubbish or inferior quality or whatever - as it certainly is not true and you simply wouldn't know.

Next time (suppose ) you buy something from the same seller it might be great!

Lastlly, what do you care about "warning the others" - they can all make up their own minds - they are not 5 year olds.

And we all manage to go through life shopping our heads of from non Ebay sites where there is no f/back "to warn others" at all!

Those are usually much better than Ebay - as well as much busier!

Re: What feedback?

2106greencat — Thu, 05 Feb 2015 04:29:51 GMT

If it is rubbish, you leave a negative feedback..

Regardless of 'what you get is what you pay for' no matter how cheap, if an advertised (described) item does not work or perform to advertised spec's and standards, the seller should desist from selling until they find a product that can do what is promised for the price they charge.

Re: What feedback?

fixnwear — Thu, 05 Feb 2015 04:46:46 GMT

Greencat - agree up to a point, mostly don't.

How much is an item has all the bearing on the quality. In everything. How it's made, what materials are used, quality of workmanship, that sort of thing.

Did you think and /or expect that any company would use top quality materials just to go and sell it for few dollars?

Tha's not how it works.

And this adjective: rubbish - what does it mean - and who decides what is and what isn't.

Appart for convetional term that we all know - as in household garbage.

Cheap stuff is a different market from those who buy quality goods.

Not that it's anything particularly wrong with cheap **bleep**py items - they have usually short lived life, get disposed of and new stuff bought.

On a perpetual merry go - round.

You must have heard of the saying:

Poor people (those who buy cheap things) always end up paying the most.

You get a cheap Chines bike from K Mart, leave in the rain - it rusts straight away, rust seeps into the wheels, eats your tires, they are continually flat and need replacing.

Then you go and spend a thousand dollars on the bike where everything is stainless steel and chrome - and it doesn't happen!

No use saying the first one was rubbish, I mean, you can say it all you like, but it wouldn't be fair on the maker of that bike.

Re: What feedback?

2106greencat — Thu, 05 Feb 2015 04:58:01 GMT

Take the bike back to KMart and get a refund. Trust me, you will have no trouble at all.

Nothing is cheap if it does not do what it is meant to do for the price paid, and buyer beware has nothing to do with it.

If you can not provide an item that does what it should, or meets expectations (in the description) for the price advertised, then you need to stop selling substandard products, or you need to amend your description, or increase your price........

Alot of Chinese sellers sell cheap krap, we all know that, and most of us steer clear, but if you did purchase a 'brand new pack of 10 black ball point pens' for 0.02c they did not work, then you have been ripped off...........

Like I said, a bargain is not a bargain unless you get what you wanted for the 'discounted' price.

Re: What feedback?

yeoldecoinco — Thu, 05 Feb 2015 05:43:57 GMT

You are right to a point, but..

If it matters, probably better to contact the seller, voice your concern and await their response.

A negative out of the blue with no chance to resolve beforehand is not pleasant.

As cq_tech says, Feedback is not compulsory.

There have been a few instances where I have bought things and the packing of the seller or quality has not matched expectations.

One time a UK seller sent me a 1787 sixpence TAPED to a piece of cardboard that they described as a 1787 shilling.

On most of these occasions, I have left no feedback at all, only left bad feedback a couple of times for what I considered to be spectacular incompetence or something we could not resolve.

It is an individual choice, I don't like getting bad feedback and tend to avoid leaving it for others. Karma, maybe...

Re: What feedback?

2106greencat — Thu, 05 Feb 2015 06:19:45 GMT

@yeoldecoinco wrote:
You are right to a point, but..

If it matters, probably better to contact the seller, voice your concern and await their response.

A negative out of the blue with no chance to resolve beforehand is not pleasant.

As cq_tech says, Feedback is not compulsory.

There have been a few instances where I have bought things and the packing of the seller or quality has not matched expectations.

One time a UK seller sent me a 1787 sixpence TAPED to a piece of cardboard that they described as a 1787 shilling.

On most of these occasions, I have left no feedback at all, only left bad feedback a couple of times for what I considered to be spectacular incompetence or something we could not resolve.

It is an individual choice, I don't like getting bad feedback and tend to avoid leaving it for others. Karma, maybe...

I apologise, that was the one thing I did not mention, and I should have, ALWAYS contact the seller..........sorry, knee jerk reaction to substandard products and the reply to my earlier post.

Buyers should always try and get a seller to rectify an issue BEFORE taking any action, and feedback is the final stage of the process.

NORH CD Player TWIN TUBE (From [certain seller])

smokeyjansz41 — Thu, 05 Feb 2015 14:37:03 GMT

I Recently Bought a TWIN TUBE CD PLAYER FROM E BAY AU SITE from [certain seller], He WITHDRAW THE NORH CD PLAYER FROM E BAY and Phoned Me Offering it to Me for $ 330 Cash, I trusted him and he Delivered the Unit the Very next day and I paid him Cash, And He Told me That The Unit is VERY ORIGINAL , and I believed him. ANd I Took it to my TECHNICIAN Mr: PETER GAY ( Peter Stated that The CD Player is not ORIGINAL and He Stated That AUDIOVISUAL has Tampered with it Trying to Convert it to be used as a Transporter and have Attached a SWITCH on The Back Panel. He Also Pulled out The TOP COVER PLATE and He was Scocked to see That it HAD a PIONEER TOP COVER on THE NORH CD Player and That I was CHEATED FROM The SELLER on e bay, He Advised me to Return the Unit I Rang a The Company and Spoke to The GUY who Delivered the Unit His Name was MARC. and he Refused to accept it Back so be aware buying second hand Goods from Bad Cheating Dealers like [certain seller] from AUSTRALIA they have got another 4 ITEMS for Sale 1 Itemis Called ZENITH SPEAKERS + Other ITEMS Advertised for Sale , Just hope that no one else gets burnt By THE SHONKY DEALER.

KIND REGARDS

SMOKEYJANSZ41

Re: What feedback?

cherry*135 — Thu, 05 Feb 2015 07:05:56 GMT

I do think buyers have a bit of a cheek to give neg feedback saying quality was poor ( item is still useable, but the quality of build or materials it is made from is low quality) when the item was sold for a very low cost.

e.g. ladies wool coat from China for $16... still wearable, but quality poor.... how much would a wool coat cost in Aust. stores? At least $70 up to $250+. Should a buyer expect a $16 wool coat to be good quality?

If the item is dead on arrival, broken, failed to work shortly after purchase and not usable, the seller should be given the chance to refund or replace.

Re: NORH CD Player TWIN TUBE (From TSE AUDIOVISUAL CAMBERWELL VIC/AUSTRALIA)

cq_tech — Thu, 05 Feb 2015 07:57:47 GMT

I'm sorry you were ripped off with your CD player, but why did you buy it off eBay? The only one who benefits in such cases is the seller, so didn't you think it strange that he would ask you to relinquish your buyer protection be removing it from eBay before offering to sell it to you?

By paying cash, you lost any hope of resolution through either eBay or Paypal, and there's really not a damn thing you can do about it. In fact, you can't even name and shame him as you've done on your message above, and I expect the mods will be along soon enough to delete the seller's name and business details.

It's an expensive lesson you've learned, and I'm sure you won't be silly enough to do it again. Having said that, the unit appears to be reasonably intact apart from the non-genuine parts fitted, so you're very lucky it wasn't a whole lot worse.

Re: What feedback?NORH CD TWIN TUBE

smokeyjansz41 — Thu, 05 Feb 2015 21:11:04 GMT

I made the Statement About The SELLER, Due to THE Fact that ,I was Told that it Was a ORIGINAL and That The REMOTE CONTROL Works FLASSELY and Did not Receive The Remote, And I believe that If The CD is a ORIGINAL Thats Manufactured By NIRH in TAIWAN that They would not Change the TOP Cover and Replace it With a PIONEER COVER, and I was Told that The 2 X 12AX 7 TUBES was Replaced before Advertising the unit on E Bay, TO Change The or to Update The Tubes The Top cover Will have to be Opened up, and EVEN a BLIND MAN or WOMAN could SEE that it is NOT ORIGINAL .

Thats why I stated That The Seller was DISHONEST in Making his Statements.

Re: NORH CD Player TWIN TUBE (From TSE AUDIOVISUAL CAMBERWELL VIC/AUSTRALIA)

smokeyjansz41 — Thu, 05 Feb 2015 21:17:24 GMT

You are ABSOLUTELY Kind Regards
Francis Jansz ( smokeyjansz41) RIGHT ,I trusted The Seller ,and It was very silly of me. I will not Agree to Purchase any more items Thats Withdrawn from E Bay Sales. I will look out for SHARKS in The FUTURE. I just have bear The Cost of The Loss .

Re: What feedback?

smokeyjansz41 — Sun, 03 Apr 2016 10:16:12 GMT

I too bought a Music Angel intergrated tube amp from china. And it broke down withing 2 weeks of receiving. And i had difgiculty in getting parts . And the amp looks great. But when pulled spart it was all rubbish parts inside it.i ended up spending over $ 1350 for the p. And ibhad to dispose it in the Garbage Bin . As every technician here in australia. Stated that it was rubbish with very cheap components. My sdvise is pay the extra and either get usa built or english built or german or dutch built amps that have a good reputation. And never trust the chinese makes. As they are very nadty profucts. Kind rgds
Francis jansz

Re: What feedback?

smokeyjansz41 — Sun, 03 Apr 2016 10:17:33 GMT

Re: What feedback?

smokeyjansz41 — Sun, 03 Apr 2016 10:30:01 GMT

I just purchased a AES Cary Sixpac mono blocks power amps from a e bay seller i n Ukraine. This seller is a honest man i got delivery of the americsn built amps on last friday. And too the amps to my Technicisn to check it out. And he stated that these amps are very well designed. And could not find any fault with them. Now i can relax and sit down and listen to music from this wonderful pair of mono block tube amps

Re: What feedback?

davewil1964 — Sun, 03 Apr 2016 11:49:14 GMT

I am sure the OP, who probably is too smart to buy electronics from China, is thrilled to know that, 14 months after they posted the question. Which you didn't answer, btw.

Re: What feedback?

springyzone — Tue, 05 Apr 2016 05:46:01 GMT

I think feedback can help other buyers.

I would give a positive but say something like, good seller, quick to post, but this item was cheap & nasty.

edit. Oh dear, it's an old post. Sorry, I thought it was current, hadn't checked the original dates.