topic Re: Unsatisfied in Buying

Unsatisfied

jessicadazzler97 — Sun, 16 Aug 2015 12:01:16 GMT

Hi all, I'm feeling very unsatisfied tonight with stuff I've bought on eBay over the past few months. I'm not a huge buyer (not a huge seller either), but I do buy things occasionally. Out of the last 20 or so items I've bought, I only really love two of them - a purse I got for $5, and trimming scissors for my dogs. Everything else, even though it's perfectly ok, is not as great as I wanted it to be. I'd love to start buying more, I guess I'm just afraid I might buy something expensive and then it won't fit or something, then I'll be stuck. Anyone else feeling the same way?

Feels a lot better now I've got that out of my system

Re: Unsatisfied

harley_babes_hoard — Sun, 16 Aug 2015 12:44:30 GMT

you need to shop in stores then where you can feel, see, handle the item. If you are not happy then buying online is not for you.

I am happy with pretty much all I have bought.

Re: Unsatisfied

davewil1964 — Sun, 16 Aug 2015 13:47:44 GMT

I am 100% happy with everything I've bought. But I understand what online buying is about, which may or may not be what I fantasise about, which has nothing to do with online purchasing.

Everything else, even though it's perfectly ok, but you're not satisfied... says it all really.

Re: Unsatisfied

ytwo000 — Sun, 16 Aug 2015 19:49:16 GMT

@jessicadazzler wrote:
Hi all, I'm feeling very unsatisfied tonight with stuff I've bought on eBay over the past few months. I'm not a huge buyer (not a huge seller either), but I do buy things occasionally. Out of the last 20 or so items I've bought, I only really love two of them - a purse I got for $5, and trimming scissors for my dogs. Everything else, even though it's perfectly ok, is not as great as I wanted it to be. I'd love to start buying more, I guess I'm just afraid I might buy something expensive and then it won't fit or something, then I'll be stuck. Anyone else feeling the same way?

Feels a lot better now I've got that out of my system

Why would you be stuck ? I see your selling clothing items (some new some pre owned), dose this mean they didnt fit or something ?

Anyone buying your items would say they are great and a perfect fit ?

Re: Unsatisfied

jessicadazzler97 — Sun, 16 Aug 2015 21:22:43 GMT

@harley_babes_hoard wrote:
you need to shop in stores then where you can feel, see, handle the item. If you are not happy then buying online is not for you.

I am happy with pretty much all I have bought.

I would, but I live in the middle of nowhere with only two clothing stores - both of them pretty small, and very pricey ($100+ per item, seriously - Ariat/Yarra Trail/etc). So it kind of leaves me with no choice but to buy online. If I run out of something, or I desperately need new clothes, I can't just drop everything and drive four hours to the nearest place with some decent shops. So while I understand what you're saying, buying online is a necessity for me. I do enjoy buying and selling, I was just having a vent 😛

Re: Unsatisfied

jessicadazzler97 — Sun, 16 Aug 2015 21:25:28 GMT

I totally get what you mean. I like looking at pretty stuff, but realistically I know I'm probably never going to use it or wear it. Everything I've bought so far has had a practical use. I guess I didn't mean unsatisfied as in it's not the item that I really want, I guess I meant as in the stuff I buy generally isn't as good quality as its made out to be.

Re: Unsatisfied

curraone — Sun, 16 Aug 2015 22:43:44 GMT

@jessicadazzler wrote:
Hi all, I'm feeling very unsatisfied tonight with stuff I've bought on eBay over the past few months. I'm not a huge buyer (not a huge seller either), but I do buy things occasionally. Out of the last 20 or so items I've bought, I only really love two of them - a purse I got for $5, and trimming scissors for my dogs. Everything else, even though it's perfectly ok, is not as great as I wanted it to be. I'd love to start buying more, I guess I'm just afraid I might buy something expensive and then it won't fit or something, then I'll be stuck. Anyone else feeling the same way?

Feels a lot better now I've got that out of my system

Under the new ebay system of defecting sellers for the least thing, as a buyer I am a lot more careful with my feedback. If something is not as described, or you are disappointed with the quality, the best thing to do is talk to your seller - most sellers will take the item back and refund.

Even though you have only given a neutral - instead of a possible negative - these days this can have a very bad effect on the seller's ability to continue selling. Also anything less than 4 stars creates a defect for the seller.

And, although I am not a great fan of Aust Post, to give a neutral because they sent more than was ordered seems unreasonable.

Re: Unsatisfied

jessicadazzler97 — Mon, 17 Aug 2015 01:57:17 GMT

Oh yes, I forgot about that 😞

I'm learning about feedback, I didn't know until recently that it really effects the seller when a buyer leaves neutral or negative feedback. So yes, I agree, in the future I definitely need to be more careful when it comes to leaving feedback.

Re: Unsatisfied

fixnwear — Mon, 17 Aug 2015 04:10:52 GMT

jessicadazzler - the most appropriate user id - tailor made!

But, the only thing that dazzles is your ignorance (being a seller and all) of the effects of f/backs on seller's accounts and reputation.

I was somewhat saddened to see that you gave people neutrals because the quality was not good.

Now, not only that the quality of anything is highly subjective, but I can't see how the quality can reflect on the seller - unless they made the item themselves.

And if that is reflected in the items YOU sell - like, items that you didn't like - then I can see why, but still - seller only sells things that were manufactured by someone else. Third party and all that.

Just imagine, you are selling a skirt and say in the listing:

"Listen here people, this is really cheap and nasty, badly made, **bleep**py material, was worn somewhere around Jurrasic period"

Someone may buy the skirt and think the fabric was wonderful!

Different people, different opinions on the same item.

Re: Unsatisfied

jessicadazzler97 — Mon, 17 Aug 2015 06:56:00 GMT

I get what you mean, thanks for your input 🙂

Re: Unsatisfied

wendshees-rocks — Mon, 17 Aug 2015 08:57:47 GMT

Not to mention the neutral because she was sent 40 instead of 20. Most people would be grateful for that, not trash someone's feedback because of it.

As for the (green dot) comment saying the item arrived 5 days before the earliest estimate, you do know the seller has no control over that estimate don't you Jessica? I'd hate to think what that seller would have got if it arrived outside eBay's ridiculous estimates.

Re: Unsatisfied

lyndal1838 — Mon, 17 Aug 2015 09:02:38 GMT

I find it hard to believe that a seller on ebay does not understand how feedback can affect a seller's ability to sell.

It seems the younger generation just does not care.

Re: Unsatisfied

imastawka — Mon, 17 Aug 2015 09:10:03 GMT

A lot of clothing sellers visit these boards.

I wonder how many have put Jess on their speshul list?

Re: Unsatisfied

lyndal1838 — Mon, 17 Aug 2015 09:18:03 GMT

Well this buyer is avoiding her like the plague.

Re: Unsatisfied

phorum_junkie* — Mon, 17 Aug 2015 09:29:41 GMT

Do you actually read the feedback comments when choosing a seller to purchase from? My feedback has a lot of comments that items are better than expected as I don't attempt to guild the lily in the hope that my buyers will be more than happy with their item. I also give clear measurements and describe colours where possible to allow for the difference in monitors.

I also offer an item price only refund for change of mind or doesn't fit (as long as the measurements are accurate) so if you look for sellers like myself (not advertising, store is closed at the moment and on another id anyway) you can be pretty sure you will not be miffed with what you buy,

Re: Unsatisfied

jessicadazzler97 — Mon, 17 Aug 2015 10:55:33 GMT

Oh stawka, you're special too 😛

Re: Unsatisfied

jessicadazzler97 — Mon, 17 Aug 2015 10:56:01 GMT

That's fine, I'm not asking for your business.

Re: Unsatisfied

digital*ghost — Mon, 17 Aug 2015 16:44:30 GMT

@jessicadazzler wrote:
I guess I didn't mean unsatisfied as in it's not the item that I really want, I guess I meant as in the stuff I buy generally isn't as good quality as its made out to be.

Sounds like what would really be ideal when shopping online is to find sellers who focus on some of the details you feel are lacking from the listing descriptions when you buy, or at least a little attention on some of the 'cons', as it were.

I do that myself, when I'm aware of them -mention the drawbacks that is, any known quality issues, test certain products for a good length of time and provide my own opinion about it (good & bad). (Not trying to spruik myself here, either, since this isn't my selling ID, and I don't sell clothing any more, nor do I have much that's of genuinely practical use, anyway... ). But I know I'm not the only one who provides that kind of info.

You can also learn to read between the lines a little. When buying clothing, for example, you can gauge some things by item specifics or other details, if available (eg an obvious example would be a heavy looking winter coat being sent in a 500g satchel - could mean the seller doesn't realise it would cost more than that, or it could mean the fabric is very light weight and your expectations re: quality or use might not be met - not suggesting to assume the worst, just to look out for things like that and ask questions where needed).

Re: Unsatisfied

harley_babes_hoard — Mon, 17 Aug 2015 20:21:52 GMT

Out of all your purchases you have left nearly half neutrals causing defects for those sellers ...........not good at all.

Re: Unsatisfied

jessicadazzler97 — Mon, 17 Aug 2015 21:19:16 GMT

@digital*ghost wrote:
@jessicadazzler wrote:
I guess I didn't mean unsatisfied as in it's not the item that I really want, I guess I meant as in the stuff I buy generally isn't as good quality as its made out to be.
Sounds like what would really be ideal when shopping online is to find sellers who focus on some of the details you feel are lacking from the listing descriptions when you buy, or at least a little attention on some of the 'cons', as it were.

I do that myself, when I'm aware of them -mention the drawbacks that is, any known quality issues, test certain products for a good length of time and provide my own opinion about it (good & bad). (Not trying to spruik myself here, either, since this isn't my selling ID, and I don't sell clothing any more, nor do I have much that's of genuinely practical use, anyway... ). But I know I'm not the only one who provides that kind of info.

You can also learn to read between the lines a little. When buying clothing, for example, you can gauge some things by item specifics or other details, if available (eg an obvious example would be a heavy looking winter coat being sent in a 500g satchel - could mean the seller doesn't realise it would cost more than that, or it could mean the fabric is very light weight and your expectations re: quality or use might not be met - not suggesting to assume the worst, just to look out for things like that and ask questions where needed).

Yeah I do that too, especially if an evening dress is missing a couple of small beads, or is better suited to someone on the shorter side. It just annoys me that I get an item I've bought and go "really? it looked and sounded much better quality," even though I always try to buy from sellers with at least 99% feedback. I prefer private sellers to stores and big companies, partly because they tend to tell you about any faults more so than anyone else.

On some things, I don't mind - like I bought a purse which I could clearly see in the photos had two very small marks on the front. That doesn't bother me at all, because the purse had been lightly used before I bought it, and the marks are so small you hardly notice them. But as another example, I recently got a dog bowl stand for my Spaniels (to try to stop their ears getting so wet - you know what Spaniels are like) and I was just really disappointed in the quality, even though I am using it because I don't have much choice.