topic Re: Seller Feedback in Buying

Seller Feedback

aussiechick074074 — Wed, 12 Aug 2015 13:53:27 GMT

Hi, after a few hundred very, very bad inferior quality purchases from a few hundred womens dresses companies on Ebay, i found myself more and more reluctant to trust Seller feedback ratings.

How is it possible, after months of investigating and searching suitable suppliers, that an Ebay Seller from 2006 has NO NEGATIVE feedback - NOT EVEN ONE ! If this is by some miracle the truth, i still find myself hesitant to trust because the pictures on their store is almost identical to the ones i had problems with. Keeping in mind that these companies are stealing intellectual property from well known designer brands and Ebay are "promoting", or not doing anything about this.

Thinking of leaving Ebay for good, this is bad business on all angle's except for Ebay

Re: Seller Feedback

wendshees-rocks — Wed, 12 Aug 2015 14:20:20 GMT

I've been on eBay since 2005 and only recently got my first negative. I had missed a defect on an item I sold and the buyer chose to hit the red dot rather than contact me first. That's fine, it was my mistake.

The numbers you see under the feedback are only for the last 12 months. Those sellers may well have had negs in the past, just none in the last 12 months. Also, quite often buyers will contact a seller directly when there is an issue and the seller is happy to fix the issue without the need for the buyer to open a dispute. The buyer is satisfied with the outcome, so they leave positive feedback.

What is so wrong with all the clothes you've bought? The brand new ones, sellers are allowed to use a stock photo. If buying clothes online is that big an issue, maybe you'd be best shopping instore.

Threatening to leave eBay is pointless. Ebay certainly doesn't care. Most other people don't really care either.

Re: Seller Feedback

lyndal1838 — Wed, 12 Aug 2015 14:24:23 GMT

Unless you have another account you are seriously exaggerating the situation.

All the feedback on this account is in the last 12 months, most of it in the last 6 months.

And the sellers you have had problems with are not businesses....just private sellers selling pre-owned clothes.

You have certainly managed to damage all of their accounts...even the sellers who have refunded in full.

In the event that you have another account....from the way you are speaking it sounds as though you are looking at sellers in China. It is well known to most experienced ebayers that what you see and what you get from these sellers are two different things. Many of the sellers have multiple accounts which is why you see the same dresses on several sites. There is nothing wrong with that....it is allowed by ebay.

As for designer brands.....the chances of them being genuine are 0 to none. Most designer brands are removed when they are reported unless the seller is authorised by the brand to resell their items. If the prices are too good to be true then they probably are. The "real deal" will cost about the same on ebay as it does in the shops....and you will know you are getting an authentic dress if you buy it in the shops.

Re: Seller Feedback

jessicadazzler97 — Wed, 12 Aug 2015 21:19:49 GMT

Aussiechick, I know what you mean about dress companies. The only reputable ones I've found that I really trust are Fame & Partners & M Label. I usually try to buy from small sellers, not big companies in China trying to sell me their version of a celebrity dress.

Re: Seller Feedback

aussiechick074074 — Thu, 20 Aug 2015 21:01:41 GMT

Whaaooo, settle down, dear oh dear !

I've had many unfortunate deals with China companies to my regret. These companies modify their feedback, OF THIS I AM CONVINCED and NOBODY can tell me otherwise !!! They leave great feedback for themselves whether through partners, friends, family, staff or fake ebay accounts. Enough of my time, after the **bleep** they've sent me, has gone into investigations.

As far as pictures are concerned, those companies, or ANYBODY, ARE DEFINATELY NOT ALLOWED to use famous fashion designer pictures. Its regarded as intellectual property and i would suggest YOU get approval before you use any stock pictures !

China has now "invaded" Ebay, so much so, that you find it hard to get Aussie stuff. I think most Aussie's has given up.

Last point - I wasnt THREATENING to leave Ebay. I most certainly are not leaving because people, or the company for that matter, would care, for god sakes.

Re: Seller Feedback

aussiechick074074 — Fri, 21 Aug 2015 09:36:33 GMT

1. What am i "exaggerating ?

2. What do you know about my dealings on Ebay?

3. Where have i "damaged" their accounts?

4. Dont i know about designer brand stolen pictures? Ebay dont care about FAKE stuff. In Australia, if you dont know, you'll be in big trouble for doing this ! And China dont have ANY REGARD FOR PATENTS, they dont believe in it !

THIS IS THE REASON WHY IM LEAVING EBAY ^^^

I'd say 80% of sellers (and they all are Chinese) sell counterfeit stuff. There are so many of them that no matter how you redefine your search, they are freakin EVERYWHERE !

You dear Sir, better get your facts straight BEFORE JUMPING TO CONCLUSIONS !

Re: Seller Feedback

jessicadazzler97 — Thu, 20 Aug 2015 21:17:16 GMT

Aussiechick, here are some tips for buying formal dresses in particular -

1. ALWAYS filter the search for Australia Only. This gets the dresses from China out of the way.
2. Do as many refinements as you can - size, sleeve, colours you like, length, etc. Then you only get the dresses you know you'll like.
3. Even though DSRs aren't *that* accurate, it's always worth checking them. If they have more than a few negatives or neutrals within the last 12 months, even if they have 99.8% feedback or something, don't buy from them.
4. Set a feedback limit. Would you buy from a seller with 98% feedback, or 96%? Personally I always choose sellers with at least 99% but I know a lot of buyers only go for 99.5%+.

Re: Seller Feedback

aussiechick074074 — Thu, 20 Aug 2015 21:18:38 GMT

Thank gawd somebody understands what i'm saying, and get my drift !

Thank you for the feedback and for not attacking me like some others.

Cheers xx

Re: Seller Feedback

jessicadazzler97 — Thu, 20 Aug 2015 21:26:16 GMT

I've seen you on other threads and you're a lot of fun, so you're welcome and please stick around and give eBay another chance 🙂

Edit: And just ignore the people who attack you, they just have nothing better to do 🙂

Re: Seller Feedback

aussiechick074074 — Thu, 20 Aug 2015 21:29:16 GMT

Thanks JessicaDazzler, i've learned the hard way by chucking a few hundred dollars down the drain. So much for "trusting" Ebay, it was nevertheless my fault, i shoulda known better.

I have learned alot over the past few months here on Ebay, specially how to redefine a search and how to look for feedback scores. Im still not comfortable giving Ebay their dues when such untrustworthy things are happening and them not doing anything about "counterfeit" goods.

But thanks for that, you are very kind xx

Re: Seller Feedback

cathyjoyjoy — Thu, 20 Aug 2015 23:43:55 GMT

Hi aussiechick: Your "feedback left for others" shows the damage that is left on a seller's account. Each time you select the red dot, even when a refund has been received ......... THAT is what damages a seller's account. Also the wording on feedback a buyer gives can at times, reveal much about their business dealings generally.

i understand much of your comment here and in the original post is about venting ......

recognising the "projection before self-reflection" approach can assist in avoiding problem people

Re: Seller Feedback

springyzone — Fri, 21 Aug 2015 04:56:34 GMT

As far as pictures are concerned, those companies, or ANYBODY, ARE DEFINATELY NOT ALLOWED to use famous fashion designer pictures. Its regarded as intellectual property-aussiechick

-----------------------

I'm sure that is true but from what I have seen, the sellers from China are a law unto themselves.

I know for a fact they pinch photos from legit websites.

It came to my notice a couple of years back when I had 2 daughters getting married a few months apart & did the rounds of the bridal shops, looked at the designer websites etc

Imagine my surprise to be browsing ebay one day and see some of the exact same photos from those websites (eg Essense, Allure) being used to sell wedding frocks on ebay by Chinese companies for eg $18 when I knew the proper frocks were a couple of thousand in the shops.

That's fraudulent & the odds of anyone getting a dress that looks like the designer ones would be (I suspect, anyway) very small, yet those sellers operate on ebay with impunity as far as I can make out.

I'm not putting down all Chinese sellers, depends on what you are buying. I have had some good experiences buying small things.

Re: Seller Feedback

davewil1964 — Fri, 21 Aug 2015 08:24:31 GMT

Lyndal is a lady, as the name would tend to indicate.

Re: Seller Feedback

harley_babes_hoard — Fri, 21 Aug 2015 11:44:44 GMT

another one bringing attention to themselves ........gotta love it. This one will be on a few special lists too I'm sure.

Re: Seller Feedback

padi*0409 — Fri, 21 Aug 2015 12:51:45 GMT

Sometimes I feel sort of left out being a buyer only harley and don't have a party-list...................

And no, I'm not going to become a seller just to have one of those very special lists to play with..........yet..........

Re: Seller Feedback

davewil1964 — Fri, 21 Aug 2015 14:21:40 GMT

You could always blame batgirl and/or joker.

Re: Seller Feedback

imastawka — Fri, 21 Aug 2015 14:27:46 GMT

That's what happens when you play with your trebuchet

No, no. Like this one..........................

Re: Seller Feedback

lyndal1838 — Fri, 21 Aug 2015 16:39:28 GMT

@aussiechick074074 wrote:

1. What am i "exaggerating ?

You talk about your hundreds of clothing purchases from hundreds of different clothing companies on ebay.
Unless you have another ebay ID then you are exggerating....you have received a total of 77 feedback with 71 of these as a buyer. You have left just 59 feedback comments with 10 of these being negatives.

Not one of the feedback comments that I looked at were for a business seller.....they were all clothing purchases from private small time sellers and if you don't think your red dots have damaged their accounts maybe you should have another look.

2. What do you know about my dealings on Ebay?

See comments above

3. Where have i "damaged" their accounts?

See comments above.

4. Dont i know about designer brand stolen pictures? Ebay dont care about FAKE stuff. In Australia, if you dont know, you'll be in big trouble for doing this ! And China dont have ANY REGARD FOR PATENTS, they dont believe in it !

If you can prove to ebay that an item is fake you can get your money back.
As for the designer brand fakes.....most of the big brand names are members of the VERO program and are quite capable of getting the fakes removed as well as the stolen photos.

If a seller does not want their photos used by others they have to click to say they are not to go into the ebay library. Most sellers who watermark their photos would do this, but otherwise any photos in the ebay catalogue can be used.
And it is not something that concerns me as I am not a seller.

THIS IS THE REASON WHY IM LEAVING EBAY ^^^

I'd say 80% of sellers (and they all are Chinese) sell counterfeit stuff. There are so many of them that no matter how you redefine your search, they are freakin EVERYWHERE !

You dear Sir, better get your facts straight BEFORE JUMPING TO CONCLUSIONS !

May I suggest that you are the one jumping to conclusions.....I am not a Sir and I have my facts straight.

Re: Seller Feedback

padi*0409 — Sat, 22 Aug 2015 01:12:27 GMT

Re: Seller Feedback

chameleon54 — Sat, 22 Aug 2015 13:26:53 GMT

@aussiechick074074 wrote:

1. What am i "exaggerating ?

2. What do you know about my dealings on Ebay?

3. Where have i "damaged" their accounts?

4. Dont i know about designer brand stolen pictures? Ebay dont care about FAKE stuff. In Australia, if you dont know, you'll be in big trouble for doing this ! And China dont have ANY REGARD FOR PATENTS, they dont believe in it !

THIS IS THE REASON WHY IM LEAVING EBAY ^^^

I'd say 80% of sellers (and they all are Chinese) sell counterfeit stuff. There are so many of them that no matter how you redefine your search, they are freakin EVERYWHERE !

You dear Sir, better get your facts straight BEFORE JUMPING TO CONCLUSIONS !

It is still possible for experienced forum users to know exactly what buyers dealings are, so its a bit hard to "put one over" or exagerate to the regulars.

This information includes what items ebayers purchase, the date and price paid, the seller it was purchased from, our complete feedback history including all Negs ( read defects ) left for sellers in our history since accounts where started ( not just last 12 months ) etc. The information isnt readily available, but its out there.

I,m sure Lyndal knows where to find all of this information. Not really taking sides here, just saying, it pays to be a bit carefull when challenging some-one of Lyndals experience. !!!

On the subject of fakes, yes they are very common and I got stung a couple of times when I first started on ebay so can appreciate where you are coming from. We just need to learn from our mistakes, check the sellers feedback and if a deal looks too good to be true, be very carefull. There are still some great buys of quality items to be had here once you learn to dodge the pot holes. Good luck.