topic Transaction Issue in Buying

Transaction Issue

*tippy*toes* — Mon, 04 Jan 2016 14:40:25 GMT

I received a shipment from overseas today. I'd bought a few more items from the same seller yesterday, and when I just went to pay, the items for the shipment I got today are part of the invoice. I know I've paid it. First, the seller sent it and second, the transaction shows up in PayPal.

Does anyone know how I can pay for the new purchased items without repaying the ones that were paid for and received today? I can't contact the seller to see if she marked it as unpaid for some reason, as their English is VERY limited (I've been buying from this seller for a few years now). Their English extends to hello, thank you, regards, have a great day.

Re: Transaction Issue

digital*ghost — Mon, 04 Jan 2016 15:07:27 GMT

I don't know if it's still an option, but buyers used to be able to click 'ungroup items' when they go to checkout - the drawback is that it ungroups everything and you have to check out and pay for each item individually, so even if you can do that, it would obviously cause issues if combined postage would save you money.

Are all purchases (old and new) in the cart, as well?

Re: Transaction Issue

*tippy*toes* — Mon, 04 Jan 2016 22:39:47 GMT

My shopping cart is empty. I just checked PayPal again and now I can't find the transaction at all. It was there last night! No, I haven't been drinking or smoking anything illegal LOL! Everything else that has been bought is in there, so it's all a bit weird. The seller just sent an invoice and all those items are included on it. If for some reason the payment didn't go through, I wonder why she sent the last lot? I've bought plenty of things from her in the past, but she's never sent anything before it's been paid for.

I might see if I can send her a message and see if she did actually receive a payment. Not sure how yet given her limited English. I could always try google translate.

Completely off topic.......it arrived from China in 4 business days!!!

Re: Transaction Issue

joethenuts — Mon, 04 Jan 2016 22:54:34 GMT

looks like aus post have a special deal with chinese parcels ,that is amazing from china to rural nsw in 4 business days,

Re: Transaction Issue

*tippy*toes* — Mon, 04 Jan 2016 23:02:29 GMT

Tell me about it! Usually it's 10-14 days. Although I just had a look at the postage label and in small print was "express", so that would explain it. I didn't notice it when I was opening it, it was only now when I was peeling the label off so I can reuse the box I saw it.

Re: Transaction Issue

collect247 — Mon, 04 Jan 2016 23:04:00 GMT

I'm positive that non speaking English have everything translated to them and when they write back it is also translated.

So they receive your message in English but it gets translated to them in their language.

There is a pop up that asks if you want something translated

Re: Transaction Issue

digital*ghost — Tue, 05 Jan 2016 01:34:45 GMT

@*tippy*toes* wrote:
My shopping cart is empty. I just checked PayPal again and now I can't find the transaction at all. It was there last night! No, I haven't been drinking or smoking anything illegal LOL! Everything else that has been bought is in there, so it's all a bit weird.

That's a new one ... (as in circumstance, I believe you ). Does the transaction history on eBay still show payment was made? If it does, there should be an option to 'View PayPal transaction' in the dropdown menu next to the purchases - the link doesn't always work, though, even when the payment can be found in PP. I usually log into PayPal first in a different tab, then click 'View PayPal transaction' as that tends to work more often and PayPal have made it a bit difficult to search for transactions now (especially via ID numbers).

Or, if you keep your PP notification emails, you might be able to find it that way.

Re: Transaction Issue

imastawka — Tue, 05 Jan 2016 01:54:40 GMT

Completely off topic.......it arrived from China in 4 business days!!!

What the?????

I've paid express and I'm lucky if it gets here in 8 business days!

Re: Transaction Issue

*tippy*toes* — Tue, 05 Jan 2016 02:25:48 GMT

The items are showing as unpaid now, so I wonder if the payment was rejected or didn't actually go through for some reason. I would have thought it would still show up in PayPal though. It's all a big mystery! I'll just pay it again and be done with it, it wasn't a huge amount. I've got some great bargains from her over the years, plus I got express postage that I didn't pay for (it was "free" postage which usually means the slow route).

Re: Transaction Issue

davidc4430 — Tue, 05 Jan 2016 02:30:38 GMT

usually when you pay you recieve an email confirming the payment about 5 minutes after you pay, check you emails the day you paid.

Re: Transaction Issue

jerryman12a — Tue, 05 Jan 2016 02:36:01 GMT

Twice now I received an Invoice for items I had already paid for and received . It even showed up as unpaid in my "Purchase History " column .

I nearly paid one of them till it clicked I had already received it . Now I'm cautious and put a note on each item I buy and when I paid and when received .

No idea how this is happening but it's a nice score for sellers if a buyer just pays again 😞

Re: Transaction Issue

collect247 — Tue, 05 Jan 2016 02:40:29 GMT

You will find that once you have paid with paypal and then you try and pay again it will block you from paying twice for the same transaction.

It happened to me as I thought I never paid the first time so I went to pay again and I was blocked.

Re: Transaction Issue

*tippy*toes* — Tue, 05 Jan 2016 02:44:29 GMT

@davidc4430 wrote:
usually when you pay you recieve an email confirming the payment about 5 minutes after you pay, check you emails the day you paid.

I am normally an email hoarder, but I kept getting a pop up saying I was running out of hard drive space. So, last weekend I went through and cleaned out my email. as the over 15,000 messages were taking up a lot of space. Ordinarily I would still have it, but I don't. That was actually the first thing I checked when I noticed something was amiss. It was only $15, so I'll just pay it. She's added quite a few free gifts over the years, so I'll look at it as being a gift for her. I'm just glad it wasn't the current items as they are over $100!

Re: Transaction Issue

*tippy*toes* — Tue, 05 Jan 2016 02:46:45 GMT

@collect247 wrote:
You will find that once you have paid with paypal and then you try and pay again it will block you from paying twice for the same transaction.
It happened to me as I thought I never paid the first time so I went to pay again and I was blocked.

That's a point, I never thought of that. I wonder if it's still the case if it's no longer showing up in PayPal. I suppose if it does go through, then something must have happened to the first payment and I hadn't paid after all.

Re: Transaction Issue

collect247 — Tue, 05 Jan 2016 02:59:06 GMT

Excuse us tippy um just a reminder that you have no space left to receive our emails so could you BLOODY DELETE LIKE SAY 1000's of them so we can start sending some more emails to your inbox instead all of them going into ur JUNK thankyou have a nice day lol.

Re: Transaction Issue

*tippy*toes* — Tue, 05 Jan 2016 04:02:13 GMT

HAHAHA! There were over 20,000 in the deleted folder! Even though they were deleted from the inbox, I still hung onto them "just in case". That's my excuse and I'm sticking to it! I managed to get 22 GIGABYTES of hard drive back! At least the running out of space pop ups have stopped now.

Re: Transaction Issue

joethenuts — Tue, 05 Jan 2016 04:19:18 GMT

maybe it might help if you had less ids , that way you could get confused with all the diferent emails , i take the easy way out my id has my name on it , so i dont forget it lol

Re: Transaction Issue

cathyjoyjoy — Tue, 05 Jan 2016 04:24:26 GMT

Re: Transaction Issue

*tippy*toes* — Tue, 05 Jan 2016 07:09:49 GMT

@joethenuts wrote:
maybe it might help if you had less ids , that way you could get confused with all the diferent emails , i take the easy way out my id has my name on it , so i dont forget it lol

What's having multiple ID's got to do with it? Give it a rest Joe, you're sounding like a broken record now.

Re: Transaction Issue

amber-eyed-girl — Tue, 05 Jan 2016 13:22:58 GMT

Tippy toes, off topic, but there are ways to backup emails, either to a cloud or usb stick. Periodically you could then have a big clearout, without worrying what might go. How to back up will depend upon what your emails are (gmail or whatever). Give it a quick google, "xxxx email backup" and you're good to go.