topic Re: Where has the negative feedback gone? in Buying

Where has the negative feedback gone?

fabadelic — Sun, 14 Aug 2011 16:35:58 GMT

Just recently the one and only time I've ever left negative feedback for a seller it subsequently disappeared! Two other negative feedbacks for the this seller have also gone, and no they weren't 12 months old. They too read like they were as warranted as mine. Can someone please tell me what the @#@# is going on???

Re: Where has the negative feedback gone?

phorum_junkie* — Sun, 14 Aug 2011 17:07:25 GMT

Usually a neg would only be completely removed for a limited number of reasons: if the buyer didn't pay or sometimes if they agree to a mutual cancellation then ebay will consider removing a neg.

If the account had been hi-jacked and used to scam people then any activity after the takeover would be removed.

If you contravene feedback policy it may see the whole thing removed rather than just the comment.

What was the item title and what comment did you leave?

Re: Where has the negative feedback gone?

xena-and-alex — Sun, 14 Aug 2011 17:54:55 GMT

" Where has the negative feedback gone? " Harry Potter has made it disappear with one wave of his wand !

Re: Where has the negative feedback gone?

*sparklz* — Sun, 14 Aug 2011 21:33:54 GMT

ROCK -ART!! LONDON fashion. This is RELIGION UK skirt.

You left a neg on the 10 March that is still there.

Re: Where has the negative feedback gone?

lyndal1838 — Mon, 15 Aug 2011 06:46:59 GMT

If you have really only left one negative feedback then it is still there, although it is the only one for that seller.

Re: Where has the negative feedback gone?

melissa.aka.mum — Tue, 16 Aug 2011 08:55:02 GMT

It says you have been blocked from that seller so perhaps you can't see it?

Re: Where has the negative feedback gone?

lyndal1838 — Tue, 16 Aug 2011 17:57:09 GMT

Being blocked by the seller has nothing to do with it. It only means that the buyer can not place a bid on that seller's items.

Re: Where has the negative feedback gone?

fabadelic — Thu, 18 Aug 2011 16:59:53 GMT

Sorry *bubblz et al. That one was my daughter's and hence, no it's not the one I'm talking about.

Re: Where has the negative feedback gone?

fabadelic — Thu, 18 Aug 2011 17:16:50 GMT

Thanks phorum_junkie*

If you contravene feedback policy it may see the whole thing removed rather than just the comment.

What was the item title and what comment did you leave?

Having been a member for 9 years I doubt if I contravened a policy...but having said that I won't stake my life on it. I just remember leaving a neg which, at the time, gave them a total of three negs.
The item title was VINTAGE NORDIC PURE WOOL CARDIGAN JACKET - PERFECT COND

Re: Where has the negative feedback gone?

fabadelic — Thu, 18 Aug 2011 17:38:12 GMT

Apologizies to you all for re-posting this topic similarly. I thought I'd messed up and hadn't actually posted this one because silly me didn't have things set to receive replies by email. Can I delete the re-posting somehow?

Re: Where has the negative feedback gone?

*new2vintage — Thu, 18 Aug 2011 18:20:13 GMT

Click on " Report " above the post that you want to be deleted then click " Remove my post. " If you want a thread to be deleted I'm not sure if that can be done.

Re: Where has the negative feedback gone?

lyndal1838 — Fri, 19 Aug 2011 04:11:21 GMT

If you report the first post it removes the whole thread.

Re: Where has the negative feedback gone?

fabadelic — Fri, 19 Aug 2011 13:18:59 GMT

Thank you lyndal1838 I have done what you suggested.

It was a bit of a shame because another member had replied saying their son had virtually an identical experience! The parent actually witnessed the son leaving negative feedback for a seller which did not contravene feedback policy. It still disappeared!

Re: Where has the negative feedback gone?

*sparklz* — Fri, 19 Aug 2011 13:55:34 GMT

Going by another thread did you agree to a mutual cancellation?

If yes then this voids leaving a neg as you are saying you agree to the out come if you agree to the cancel transaction request.

Re: Where has the negative feedback gone?

fabadelic — Fri, 19 Aug 2011 14:40:24 GMT

Going by another thread did you agree to a mutual cancellation?

If yes then this voids leaving a neg as you are saying you agree to the out come if you agree to the cancel transaction request.

No.
...and what about the two other negs that disappeared at the same time as mine?

Re: Where has the negative feedback gone?

lyndal1838 — Fri, 19 Aug 2011 16:46:12 GMT

Maybe they did agree to a mutual cancellation.

Re: Where has the negative feedback gone?

fabadelic — Fri, 19 Aug 2011 16:56:23 GMT

Maybe they did agree to a mutual cancellation.

Although the other two negs were less than a year old they were still far too old for that.
Btw don't you think it's unnerving that somebody else has experienced the same thing?

Re: Where has the negative feedback gone?

lyndal1838 — Fri, 19 Aug 2011 17:24:01 GMT

But the other thread was explained easily as the buyer had agreed to a mutual cancellation.
Any feedback would have been removed as a mutual cancellation means that the transaction never happened....no transaction, no feedback.

Re: Where has the negative feedback gone?

marcia549 — Tue, 17 Apr 2012 09:10:16 GMT

I have had he same experience also !!!!!!! I was very careful to be only factual and follow all ebays feedback policies....... I was totally truthful and factual....... IT HAS JUST DISSAPPEARED !!! I wrote to Ebay and asked why and how but have not had a single reply or explanation.....VERY UNFAIR

Re: Where has the negative feedback gone?

no_tv*10 — Tue, 17 Apr 2012 11:15:59 GMT

Call ebay if you have concerns,. As long as you were factual and not emotional negs should stand. For some reason ebay sometimes bows down to high volume sellers and emails don't cut it. Call them and have the facts shown!