topic Re: Can someone please explain? in Buying

Can someone please explain?

lindab0418 — Wed, 06 Jul 2016 13:12:54 GMT

Can anyone explain why we need to leave multiple feeback on items that are purchased in the one transaction? When you consider that only the feedback on the first item gives you a point, it just doesn't make sense to leave feedback on all the other items in that transaction.

Re: Can someone please explain?

lyndal1838 — Wed, 06 Jul 2016 13:20:27 GMT

It can help a seller to get multiple feedback.

It increases the actual number of items for which feedback has been left although it only increases the feedback score by 1.

For example, my feedback score shows 5600 odd but I have actually bought in excess of 15000 items.

It is not all that difficult to fill in multiple feedback if you use the automated comments that you have used before.

Re: Can someone please explain?

lindab0418 — Wed, 06 Jul 2016 13:35:54 GMT

Automated comments? Not sure what you mean. Is there such an option? I always type out each of my feedback comments.

Re: Can someone please explain?

lyndal1838 — Wed, 06 Jul 2016 15:33:30 GMT

Yes, there is such a function.

Once you have typed a comment into the box it is stored for future use.

When you start typing the next time a drop down box will appear with a choice of comments that you have used before.

Re: Can someone please explain?

lindab0418 — Wed, 06 Jul 2016 17:08:39 GMT

I just tried it and I didn't get any drop down box, even when starting to type the exact same comment as I had just left. 😞

Re: Can someone please explain?

davidc4430 — Wed, 06 Jul 2016 18:10:54 GMT

ive noticed that drop down box with the first feedback i do via the list of items on my items bought page, but after i do the first one i get the page with 'leave more feedback' where when i go there the drop down box no longer appears.

this is where copy and paste comes in.

i use google chrome on a desktop with windows vista

Re: Can someone please explain?

kopenhagen5 — Thu, 07 Jul 2016 00:17:05 GMT

It usually won't give you the same comment if left recently.

I use 5-6 different ones and the drop down will suggest the ones I haven't used until there are no more new suggsetions.

Or as suggested, leave one comment then copy n paste into the others.

Re: Can someone please explain?

shiver_me_shrimp — Thu, 07 Jul 2016 11:39:32 GMT

Perhaps a person may have been happy with only four out of five items for example, hence the need for seperate feed backs.

Re: Can someone please explain?

davewil1964 — Thu, 07 Jul 2016 12:10:12 GMT

@lindab0418 wrote:
Can anyone explain why we need to leave multiple feeback on items that are purchased in the one transaction? When you consider that only the feedback on the first item gives you a point, it just doesn't make sense to leave feedback on all the other items in that transaction.

Feedback is voluntary, so there is no NEED to leave feedback at all. I doubt many sellers are that concerned with the total number of feedback transactions (unless they are skating close to unacceptable defect levels) so leaving feedback for one item should not bother them.

Re: Can someone please explain?

thesoulyearns — Fri, 08 Jul 2016 04:44:08 GMT

That's a good point, as is the OPs. Perhaps eBay might want to give the buyer an option, for multiple purchases, to either leave a single response/stars or leave separate feedback for each item.

Re: Can someone please explain?

lyndal1838 — Fri, 08 Jul 2016 04:57:50 GMT

@thesoulyearns wrote:
That's a good point, as is the OPs. Perhaps eBay might want to give the buyer an option, for multiple purchases, to either leave a single response/stars or leave separate feedback for each item.

That really is not necessary soul. Neither the buyer nor the seller are forced to leave feedback so if the OP only wants to leave one comment then that is their prerogative and will not have any ramifications.

I think most members would agree that there are far more important malfunctions for ebay to fix instead of wasting time on something that not a malfunction.

Re: Can someone please explain?

thesoulyearns — Fri, 08 Jul 2016 05:16:50 GMT

You're probably right but some buyers do like to leave a comment for every multiple purchase so it would be a way to streamline feedback a bit more in that regard.

Re: Can someone please explain?

lyndal1838 — Fri, 08 Jul 2016 06:08:53 GMT

I leave feedback through the Feedback Forum and it is really very quick using the auto feedback comments.

I regularly leave feedback for 20 or so items from the same seller and it can be done in a few minutes.

Re: Can someone please explain?

lindab0418 — Fri, 08 Jul 2016 06:12:09 GMT

That is pretty much what I was thinking. As it is only that first item in which you leave feedback for that actually counts, if the buyer is happy with all the items purchased in that transaction then leaving multiply feedback on each individual item shouldn't be necessary. I was just curious as why we are encouraged to do so.

Re: Can someone please explain?

padi*0409 — Fri, 08 Jul 2016 06:12:14 GMT

If you double click on the "comments" part it'll show any saved comments you have.

Re: Can someone please explain?

lindab0418 — Fri, 08 Jul 2016 06:17:16 GMT

Ok thanks I will try that next time I purchase multiple items and see if that works since the last suggestion given didn't work.