topic Re: What is going on with Australia Post? in Buying

What is going on with Australia Post?

collect247 — Wed, 20 Jul 2016 22:53:22 GMT

When purchasing items the last stop before receiving them was Chullora then onto my local depot

but now the parcel has ended up at East Wagga Wagga.

Has anyone else noticed this is happening to their parcels.

My parcel has now gone way past my town and now needs to come back and now the estimated date will

be surpassed.

When and why the **bleep** has Wagga Wagga come into the travelling path anyway?

Wake up AP you're starting to **bleep** me off

Re: What is going on with Australia Post?

twyngwyn — Wed, 20 Jul 2016 23:38:27 GMT

Chullora is the devil's playground.....many threads about it

Re: What is going on with Australia Post?

padi*0409 — Thu, 21 Jul 2016 00:36:12 GMT

And if Sunshine West comes into play Postal Ping Pong is enacted.......................

http://www.dailymail.co.uk/news/article-3698468/Australia-Post-parcel-takes-two-weeks-Sydney-Melbourne.html

Re: What is going on with Australia Post?

the_pooze — Thu, 21 Jul 2016 09:38:08 GMT

Snap!

Wagga Wagga East seems, somehow, to be a logical transit point (in the AP universe at least) between Sydney metro and Perth metro AND it only adds an extra 5 days to the transit time, meaning I get my goodies in around 12 days instead of a paltry 7 days.

Oh, the joy!

Re: What is going on with Australia Post?

*tippy*toes* — Thu, 21 Jul 2016 15:07:18 GMT

I don't think they know what they're doing half the time. I sent 2 parcels to the same buyer a few months ago on the same day (separate transactions). His nearest sorting centre was East Wagga Wagga. One went via Wagga and was delivered 2 days after postage. The other, posted at exactly the same time, went via Chullora and Sunshine and arrived 12 days later.

I'm a bit dirty with AP at the moment. I'd bought a few expensive items and the seller sent them SOD as I'd been away for a few days and if it arrived before I got back, it wouldn't be left at my door, it would go back to the PO so I could sign for it. You can imagine my surprise this morning when my AP app alerted me that my item had been delivered via safe drop. WTH???

For a start, I am supposed to have a no safe drop of anything order in place because it was deemed my front door was far from safe to leave anything. Yet, they decided to safe drop an SOD parcel. I checked my CCTV and saw it sitting at my front door. I sent a message to my friend who was feeding my animals to grab it when she got there and put it out the back somewhere. I didn't hear from her and checked the camera again about 15 minutes later and noticed the parcel gone. My heart sank. Another 10 minutes later and my friend sent a message saying my parcel is on the bench in the shed. Turns out she was almost at my place when she got the message, so grabbed it straight away. Blood pressure returned to normal. I'm still going to put a rocket up them tomorrow.

Re: What is going on with Australia Post?

davidc4430 — Thu, 21 Jul 2016 15:14:59 GMT

so why is AP losing money? DOH!

its so simple, its delivering mail not rocket surgury for goodness sakes.

what happened to the AP i grew up with, you remember the place where you went to post a letter or buy a stamp?

then they decided to be a bank and a trinket store and pay all your bills store and a baby minding business. oh thats comming.

what? you want a stamp??? whats a stamp? hmm, hang on while i find out what a stamp is.

Re: What is going on with Australia Post?

ytwo000 — Thu, 21 Jul 2016 20:10:45 GMT

@scrambler3333 wrote:
When purchasing items the last stop before receiving them was Chullora then onto my local depot
but now the parcel has ended up at East Wagga Wagga.
Has anyone else noticed this is happening to their parcels.
My parcel has now gone way past my town and now needs to come back and now the estimated date will
be surpassed.
When and why the **bleep** has Wagga Wagga come into the travelling path anyway?
Wake up AP you're starting to **bleep** me off

just like bananas that are grown in fnq.. they go to sydney and melbourne via truck and re trucked to fnq shops and they wonder why 30% have to be tossed due to bruising. absolute joke.

Re: What is going on with Australia Post?

collect247 — Fri, 22 Jul 2016 12:30:09 GMT

The parcel has arrived back at Chullora again today from Wagga Wagga lol.

So it has done a 3 day trip to no where and now it's the weekend so another 2 days of waiting.

It was at Chullora on Tuesday and technically I should have received it on Wed.

The seller must be a bit nervous hoping that I don't hand them a defect but I'm not going to do that as I know what

they can end up doing to a seller lol.

I just hope that they packed it pretty bloody good and gets here in one piece

Re: What is going on with Australia Post?

*tippy*toes* — Fri, 22 Jul 2016 13:38:07 GMT

I was surprised by my parcel that arrived yesterday. Posted from Tweed Heads on Tuesday, went via Underwood black hole, then went to Chullora black hole and arrived at my place in Grenfell yesterday morning. Yet others wait 2 weeks to get something from one city location to another that's 30km away. Go figure.

Re: What is going on with Australia Post?

davidc4430 — Fri, 22 Jul 2016 22:55:46 GMT

its all part of malcolm turnbulls 'growth and jobs' program.

growth, make a trip of 2o km 200 km

jobs, instead if 3 delivery drivers use 30

Re: What is going on with Australia Post?

ytwo000 — Sat, 23 Jul 2016 21:38:22 GMT

davidc4430 wrote:

its all part of malcolm turnbulls 'growth and jobs' program.

growth, make a trip of 2o km 200 km

jobs, instead if 3 delivery drivers use 30

LOL...soooooooo true !

Re: What is going on with Australia Post?

hus2385 — Mon, 25 Jul 2016 22:51:26 GMT

Yep, one of my items has fallen into the "untouched by human hands" automated black hole that is Chullora lol

Been scanned through there 3 times since arrival Monday last week; the seller has gone through the "yes it was addressed correctly and clearly" formalities and is currently waiting until the 7-10 business days have passed until he can formally get the "case" moving. If in fact that is possible...I kinda have my doubts .

Re: What is going on with Australia Post?

lind9650 — Mon, 25 Jul 2016 23:44:23 GMT

I bought an item from Melbourne two weeks ago. It arrived today. I only live 120 Km from Melbourne, takes me 1 and a half hour to get there. I get items from China faster than items from anywhere in Australia.

Australia Post is now slower than in horse and buggy days.

We should all complain on their official sites and on Malcolm Turnbulls site, perhaps even on our local members site.

Australia Post loosing money????

How come they can afford to pay their CEO AU$ four million per annum? For that kind of salary I could provide an excellent and outstanding Postal service.

Erica

Re: What is going on with Australia Post?

hus2385 — Tue, 26 Jul 2016 07:49:05 GMT

You said it, lind.

AP's CEO Ahmed Fahour is Australia’s highest-paid public servant...compare his salary witn the head of USPS and Royal Mail, respectively:

By comparison, Megan Brennan, the head of the US Postal Service, was paid $590,112 ($US415,291) in 2015. Moya Greene, head of the UK’s Royal Mail, was paid $3.08 million (£1.52 million).

Re: What is going on with Australia Post?

valkyrie.rose — Tue, 26 Jul 2016 19:06:16 GMT

I must be one of the lucky ones as I've had a pretty good run with AP lately. I bought something located in Sydney on Friday, parcel was in Sunshine West by Sunday, and it arrived at my place in Stawell first thing Monday. Regular tracked post. I couldn't believe it. Hopefully AP's getting their act together.

Re: What is going on with Australia Post?

collect247 — Tue, 26 Jul 2016 19:58:37 GMT

I've just been advised that my parcel has officially been lost and that I need to contact the seller and ask them

to make an official enquiry.

AP you are a joke

Like another poster said they could have drove to the depot and picked up the parcel,I could have done that also,

all it would have took was a 45 minute drive for crying out loud and not the 2 weeks just to get told it's now lost **bleep** gggggrrrrrrrrrrrrrrrrr!

Re: What is going on with Australia Post?

davidc4430 — Thu, 28 Jul 2016 03:50:40 GMT

my brother recieved an email from AP 2 days ago informing him he had a parcel waiting collection....

at a PO 300 kilometres away from where he lives!

so he tries looking up said PO's phone number, when he calls it gets a 'this number is not in service' message.

ok, plan 2, call AP customer service, after waiting the usual period, had to shave several times. gets a rep on the phone, explains his problem, they guy looks up the details,

yep yep, thats correct parcel awaiting collection at PO 300 kilometres away, why cant you collect it? DOH!

brother asks can he get a working phone number so he can ring and ask for the parcel to be redirected to the PO where he lives.

oh no sir, their phone number is marked as not to be given out.

well can you, the customer SERVICE man call them and get it redirected.

oh no sir, thats outside our ability! DOH! DOH!

so what will happen if i cant collect it asks brother. oh it'll be returned to sender most likely.

is there anything else i can help you with sir? um, you havent HELPED with this yet.

i'm sorry sir there is nothing i can do.

CUSTOMER SERVICE ? what a joke.

when i last spoke to my brother he had been into our local PO and they are attempting to find a cure for this problem, much friendlier that the AP Customer Service.

Re: What is going on with Australia Post?

davewil1964 — Thu, 28 Jul 2016 07:10:16 GMT

Facebook

Re: What is going on with Australia Post?

zanadoo_56 — Thu, 28 Jul 2016 11:47:39 GMT

@padi*0409 wrote:
And if Sunshine West comes into play Postal Ping Pong is enacted.......................

http://www.dailymail.co.uk/news/article-3698468/Australia-Post-parcel-takes-two-weeks-Sydney-Melbourne.html

Definitely agree Sunshine West is Victoria's postal black hole. I watched a purchase I made track backwards and forwards from Sunshine West to the wrong post office twice until in the end I phoned AP customer service and asked them to do something before it was delivered to the wrong post office for the third time.

Currently I've got a parcel supposedly 'in transit'......since Monday. It's supposed to be transferred to a PO only 5km away and it might be (I'm going to phone them again tomorrow) but it could just as easily be stuck somewhere at Sunshine West. Wouldn't it be nice if AP updated their tracking once and a while.

What's going on with Aust Post? God, where do we start? Efficient and accurate service are a lottery, that's what. Unfortunately this time I didn't get the winning ticket.

Re: What is going on with Australia Post?

malisabj — Thu, 30 Aug 2018 03:24:59 GMT

This is happening to me all of the time. Im beyond fed up.