How To Contact eBay

artistjoh — Mon, 01 Aug 2016 12:12:15 GMT

I have a problem with an item that has not arrived. The open request will automatically close it on 5th August. Despite an email from eBay saying I can escalate it, on eBay it only gives the option to contact seller or close case. When I try the Contact eBay links the open case/item does not appear but it won't allow me to contact them without selecting an item.

So Catch-22

How do I contact customer support in this case?

Case Number:

331791633928

Item (which is apparently somewhere in the Russian postal system according to the seller)

Was purchased back at the beginning of May.

Item condition: Sale date: Quantity: Price:

AGFA ISOLETTE III 3 Folding Camera Agfa Solimar 3.5/75

Used

May 02, 2016

US $138.96

Re: How To Contact eBay

davidc4430 — Mon, 01 Aug 2016 23:06:28 GMT

top of page, help & contact

scroll down to 'call us'

work your way through the options until the call us button turns green

topic Re: How To Contact eBay in Buying

How To Contact eBay

Re: How To Contact eBay