topic How do I email eday, with an purchase some time back in Buying

How do I email eday, with an purchase some time back

allanborderglade — Thu, 01 Sep 2016 05:36:53 GMT

I attemted to send you detailed report on the contemtuous manner which I have been treated by <Removed> but as you restrict, this mail to only 20000 characters, it is imposible for me to outlay my complaint and as my previuos mail has been discegarded, regarding correct controller; SYB CC 100 DC 12/24V-B2 VER:DZL34VO. 43-0. 1 3300, THEY SENT ME AN WRONG UNIT. Will not correct mistake. I'm deeply stressed and upsett BEIER 176 FRIDGE FREEZER NOT WORKING SINCE, Feb 2016.

Allan Borderglade

Re: How do I email eday, with an purchase some time back

lyndal1838 — Mon, 29 Aug 2016 03:46:38 GMT

There is no need to contact ebay when you get the wrong item.

Open a dispute for Item Not As Described and get a refund.

If it is within the time, use the ebay Money Back Guarantee as the seller will have to pay the return postage if he wants the item back.

If it is too late for an ebay dispute open a paypal dispute....you have 6 months for that.

If you opt in to the paypal return postage offer they should cover you postage to return the item.

Re: How do I email eday, with an purchase some time back

k1ooo-slr-sales — Tue, 30 Aug 2016 12:47:34 GMT

@allanborderglade wrote:
I attemted to send you detailed report on the contemtuous manner which I have been treated by jlk_outdoor_discount_store but as you restrict, this mail to only 20000 characters, it is imposible for me to outlay my complaint and as my previuos mail has been discegarded, regarding correct controller; SYB CC 100 DC 12/24V-B2 VER:DZL34VO. 43-0. 1 3300, THEY SENT ME AN WRONG UNIT. Will not correct mistake. I'm deeply stressed and upsett BEIER 176 FRIDGE FREEZER NOT WORKING SINCE, Feb 2016.
Allan Borderglade

20,000 characters is insufficient . . . . sounds like you want to write a book!!!!!!!!

Re: How do I email eday, with an purchase some time back

davewil1964 — Tue, 30 Aug 2016 12:59:27 GMT

Probably 19000 was emojis. After all you can't post on the internet using text only.

Re: How do I email eday, with an purchase some time back

phorum_junkie* — Tue, 30 Aug 2016 12:59:44 GMT

20,000 characters is insufficient . . . . sounds like you want to write a book!!!!!!!!

That's a novel answer.

Re: How do I email eday, with an purchase some time back

collect247 — Tue, 30 Aug 2016 13:09:24 GMT

It has to stand up in court so it needs to be as thick as a brick.

Re: How do I email eday, with an purchase some time back

k1ooo-slr-sales — Tue, 30 Aug 2016 13:32:16 GMT

@phorum_junkie* wrote:
20,000 characters is insufficient . . . . sounds like you want to write a book!!!!!!!!

That's a novel answer.

~~long story short~~

~~short long story~~

short story long

Re: How do I email eday, with an purchase some time back

*tippy*toes* — Tue, 30 Aug 2016 21:44:13 GMT

I generally waffle on over explaining thiings and repeating myself repeatedly (you have to when you use the email option), but I've never come close to using all the characters! It would have made for an interesting read.

While I've always had success using the messaging system (repeating yourself repeatedly helps), I certainly don't advocate that as a way of solving issues. I generally try, to see what happens, to get the ball rolling, fully expecting to have to ring them, but so far so good.

Re: How do I email eday, with an purchase some time back

allanborderglade — Wed, 07 Sep 2016 06:53:15 GMT

Seing that ebay, is not willing to bring the seller, to comply with Australian way of doing business, i seem to have no other option than to take seller to Court.

I have attempted to contact ebay, regarding this balls-up by the seller, but ebay has refused to reply to any of my mail to them regarding this issue.

The fridge in question had a design fault, that permtted evapuration water to enter controll box, which at length short cicuited and redered fridge unusable.

Seller sent a second hand controller that did not work on my fridge, refusing to send correct controller, with self addressed returne package, for me to send back, the second hand incorrect controll box, insisting for me to send the incorrect controll box to him-her, as I had notised unreliebity in the emails, seller had sent me, from the very beginning, not trusting seller, I will not send his-her secondhand box back, nor should I.

The manufacturer should send me a brand new fridge, seeng that their agent here in Australia is unwilling to corret the manufaturers fault.

I included numerous emails, sent between seller and me, to explain the situation, no book intended!!

Re: How do I email eday, with an purchase some time back

allanborderglade — Wed, 07 Sep 2016 06:55:58 GMT

Seing that ebay, is not willing to bring the seller, to comply with Australian way of doing business, i seem to have no other option than to take seller to Court.

I have attempted to contact ebay, regarding this balls-up by the seller, but ebay has refused to reply to any of my mail to them regarding this issue.

The fridge in question had a design fault, that permtted evapuration water to enter controll box, which at length short cicuited and redered fridge unusable.

The manufacturer should send me a brand new fridge, seeng that their agent here in Australia is unwilling to corret the manufaturers fault.

I included numerous emails, sent between seller and me, to explain the situation, no book intended!!

Re: How do I email eday, with an purchase some time back

lyndal1838 — Wed, 07 Sep 2016 07:11:29 GMT

If the seller is a registered Australian business you can go the Consumer Affairs in your state.

If they are located overseas you have buckleys chance of getting help through the courts unless you spend a small fortune....and probably not even then.

It would be cheaper to buy a new fridge.

Re: How do I email eday, with an purchase some time back

imastawka — Wed, 07 Sep 2016 07:15:51 GMT

Seing that ebay, is not willing to bring the seller, to comply with Australian way of doing business, i seem to have no other option than to take seller to Court.

I have attempted to contact ebay, regarding this balls-up by the seller, but ebay has refused to reply to any of my mail to them regarding this issue.

It would have been a lot easier to just open a dispute to get your money back.

Re: How do I email eday, with an purchase some time back

digital*ghost — Wed, 07 Sep 2016 09:53:22 GMT

@allanborderglade wrote:

The manufacturer should send me a brand new fridge, seeng that their agent here in Australia is unwilling to corret the manufaturers fault.

Does the manufacturer have a head office in Australia? If so, and presuming it was a brand new unit, try contacting them directly. If the fridge was sold in Australia, regardless of whether any manufacturer warranty is applicable, basic consumer protection applies.

If the seller is an authorised agent, they may be none too pleased by how they're being represented, as well.