topic Re: Is this legit??? in Buying

Is this legit???

lilyalexandra — Sat, 07 Jul 2012 11:12:26 GMT

Hello,

I am very confused.

I purchased an item, that I have now been told by the seller is not in stock.......I can get a refund or wait 1 month for the item. I chose to get a refund (Paypal).

The seller is now asking for personal details as they cannot trace the Paypal transaction by my ebay user id. Does this sound correct??? sounds a bit dodgy to me, what should I do?

Thanks

Re: Is this legit???

kopenhagen5 — Sat, 07 Jul 2012 11:22:38 GMT

If you paid via PayPal, in their account they will have a transaction with a refund button. It is very easy for them to refund.

Don't give them any details, just explain all they need to do is log in to PayPal and click refund next to the transaction.

You could assist by messaging exact date and amount from the PayPal trans.

Re: Is this legit???

phorum_junkie* — Sat, 07 Jul 2012 11:49:59 GMT

I would send them the paypal transaction# and my Paypal email address and tell them to refund within 24 hours or I will be opening a dispute.

Re: Is this legit???

tom_leroy_and_alexs_dad — Sat, 07 Jul 2012 13:42:25 GMT

Do NOT trust the seller - open a dispute.

Re: Is this legit???

bsal6160 — Sat, 07 Jul 2012 22:51:59 GMT

Lily, not only would I be openin a dispute, I would also be looking at reporting them for fraud, selling an item they dont have. Not in stock is NOT an excuse. The seller assumes all responsibilty for the listing so therefore I would have though, that would also mean they can not sell an item they dont have.

Re: Is this legit???

extra-keen — Sun, 08 Jul 2012 00:01:51 GMT

I'd nicely tell them what phorum junkie said, post 2B-)

Re: Is this legit???

gec2002 — Sun, 08 Jul 2012 02:27:49 GMT

It must be great to be perfect bsal6160 and never make a mistake. In the real world sellers make errors on stock, its sold but under the wrong name, it get shoplifted or any number of other legitimate reasons. In a B&M store if its not on display you can't buy it, but on the the internet stock control is much harder, especially for small new sellers. Don't immediately assume its fraud it could be an honest mistake, give the seller a chance to sort it out, if they can't or won't then you have the option of opening a dispute.

Re: Is this legit???

crypsynight — Sun, 08 Jul 2012 07:03:57 GMT

Lily, their Paypal statement lists the buyers name not the ebay ID, so the best thing to do is give them the date the payment was made, and the amount, then they can easily pick up the payment that way.

Re: Is this legit???

phorum_junkie* — Sun, 08 Jul 2012 09:25:20 GMT

Lily, not only would I be openin a dispute, I would also be looking at reporting them for fraud,

What a load of bovine excrement, how on earth is poor stock control fraud? It would only be fraud if they did not refund, something they will have to do if they do not send the product.

It is partly ebay's fault that high volume sellers have items listed that they don't have in stock. If they end the listing until new stock comes in it can lower their standing in best match searches, a sudden rush on a particular item combined with tardy delivery from a supplier can mean an unexpected delay.

A dishonest seller would have made excuses, claimed the item was in the mail and dragged it out until they had the stock and then said they were sorry it had gone missing and they were sending a replacement!

Re: Is this legit???

lilyalexandra — Sun, 08 Jul 2012 12:54:20 GMT

Hi again,

Thanks for the advice everyone. I have given the Paypal transaction #, date paid and amount to the seller. As yet, no reply!!!!

I won and paid on the 24/6, receiving feedback from the seller immediately. The seller then marked the item as posted on the 27/6, but then informed me, that there was no stock, 2 days after they had marked it as posted. That is why I became suspicious, especially asking for my personal details, including ph. no. to refund.

My gosh, in total this is just $13 worth, but still very odd they are finding it difficult to refund.

Re: Is this legit???

typhoon4u — Sun, 08 Jul 2012 15:27:49 GMT

They should find it immediately with a trans number....no excuses....

Don't give out personal info....after all, that IS why we use paypal...:-)

Re: Is this legit???

***super_nova*** — Sun, 08 Jul 2012 23:39:33 GMT

Thanks for the advice everyone. I have given the Paypal transaction #, date paid and amount to the seller. As yet, no reply!!!!

When did you give them the PP transaction #? If you did that in the past few days, it was weekend; if they are a business, they do not work on weekend.

If you do not get your refund today, start item not received dispute, they can refund through that.

This seller is not very bright; if they do refund into someone's bank, the person can still claim on PP and get second refund :_|

Re: Is this legit???

cq_tech — Sun, 08 Jul 2012 23:49:05 GMT

When did you give them the PP transaction #? If you did that in the past few days, it was weekend; if they are a business, they do not work on weekend.

That's totally irrelevant. Transactions with Paypal, including refunds or part thereof, can all be actioned 24/7. If for some reason you wish to physically speak with a Paypal rep, then you need to call during their business hours, which are 0600-2200 from Monday to Saturday inclusive.

Re: Is this legit???

***super_nova*** — Sun, 08 Jul 2012 23:58:44 GMT

That's totally irrelevant. Transactions with Paypal, including refunds or part thereof, can all be actioned 24/7. If for some reason you wish to physically speak with a Paypal rep, then you need to call during their business hours, which are 0600-2200 from Monday to Saturday inclusive.

Why would anybody need to speak to PP representative? It is a simple matter of getting the money back, which is done by simply opening PP dispute.

As Lily is saying she has not heard back from the seller, of-course it is relevant that people may not be working Sunday.

Re: Is this legit???

cq_tech — Mon, 09 Jul 2012 00:13:01 GMT

Why would anybody need to speak to PP representative? It is a simple matter of getting the money back, which is done by simply opening PP dispute.

As Lily is saying she has not heard back from the seller, of-course it is relevant that people may not be working Sunday.

My apologies; I misread your post and initially thought that you were talking about Paypal not working on weekends, but I now realise that you actually meant the seller. Sorry about that.

However, I partially apportion blame upon the fact that it's Monday morning. :_|:^O

Re: Is this legit???

***super_nova*** — Mon, 09 Jul 2012 06:48:13 GMT

However, I partially apportion blame upon the fact that it's Monday morning. :_|:^O

LOL I wondered what happened :-x

Re: Is this legit???

bichchi — Mon, 09 Jul 2012 08:15:30 GMT

make a claim now with paypal

dont give them no info as next minute your bank account will be empty

Re: Is this legit???

rumplebear1951 — Mon, 09 Jul 2012 08:51:53 GMT

make a claim now with paypal

dont give them no info as next minute your bank account will be empty

What rot...the only thing anyone can do with your bank account details is make a malicious deposit...I will send themmine if they are that way inclined...lol

Re: Is this legit???

freightcar2009 — Mon, 09 Jul 2012 08:59:17 GMT

rumplebear wrote

the only thing anyone can do with your bank account details is make a malicious deposit

Actually, this isn't right....

If they also get hold of a lot of your details they can get a lot of things at your expense... they can even get credit cards linked to your account, change your address and take a lot of money off you.

You should never give out your details.

Do you not read the news rumplebear

Re: Is this legit???

phorum_junkie* — Mon, 09 Jul 2012 09:12:28 GMT

What rot...the only thing anyone can do with your bank account details is make a malicious deposit...I will send themmine if they are that way inclined...lol

I have said that many a time and have given out my bank details many tiems on the boards (and in every listing I post on ebay) and did eventually receive a malicious deposit, it was for just over thirty bucks and I never did discover who made the generous donation :^O

freightcar2009 with only your name, bsb and account number what can anyone do except deposit money into your account? To do anything else they need something like your PIN number or bank log in details.