topic Re: Question on tracking in Buying

Question on tracking

tetibird — Mon, 12 Dec 2016 12:15:57 GMT

I have purchased a week ago & the seller gave me a tracking number & marked it as sent. However on the AP site under the number it doesn't show it as "accepted" let alone "in transit".

What do you think is going on? If he has posted it & obtained a tracking number surely it should register as accepted by AP.

Since purchasing the seller has received a lot of negs for not receiving items.

He does have on his listing:
"To my knowledge Australia Post has a delay of an addition 4 days on most parcels so please be kind when leaving feedback considering that my location i use this service due to inaccessibility to a PO." The seller is somewhere in Victoria.

So has he posted it?

i'm happy to wait but am wondering what the go with the tracking & whether he has posted it? (And yes I have tried to contact him, but with no response as yet)

Thanks

Re: Question on tracking

davewil1964 — Mon, 12 Dec 2016 12:41:49 GMT

That would tend to indicate he posted in a red box, which means the first tracking event may well be the delivery scan. A red satchel has a tracking number, so that could be the reason he has given you the number, but it is not registering any events.

Re: Question on tracking

tetibird — Mon, 12 Dec 2016 21:39:25 GMT

Thanks, that makes sense!

So I guess if he is in an isolated place a package could be sitting in a red box for a while awaiting pick up?

Re: Question on tracking

*tippy*toes* — Mon, 12 Dec 2016 21:42:43 GMT

If they are in an isolated place the red box may only be emptied once a week. Then it's possible it sits at the PO for another few days. If they have bad weather and are flooded in, then it could sit there longer if the truck or plane can't get in to pick it up.

Re: Question on tracking

performance_parts_clearance_centre — Tue, 13 Dec 2016 00:38:27 GMT

Yes, if you hand the item over the counter at a Post Office and have it scanned in, it's trackable from that point one. If it was placed in a red postbox (as seems to be the case from the notice on his listing), very often the the first notification you'll get is after the item is actually in your hand.

A week isn't really excessive, and eBay's estimated delivery times are more ambit claims than anything reliable - I'd give it a couple more days...

Re: Question on tracking

tetibird — Tue, 13 Dec 2016 03:06:37 GMT

My only concern is they are plant bulbs, so the thought of them baking for a week in a red box.....☹️

Re: Question on tracking

imastawka — Tue, 13 Dec 2016 03:18:20 GMT

Then they shouldn't be selling plants IMO

I wouldn't be too happy about it either.

Re: Question on tracking

englishrosegardens — Tue, 13 Dec 2016 06:59:47 GMT

They may not be posted in a red box at all. They might just live in a rural area where postage takes a bit longer to get to a major centre. If they live out of town and their postie picks up their parcels on their delivery run, they may not get scanned in when they arrive at the post office.

At least if you don't receive them and there's no tracking events you can get your money back, which would be better than them sitting somewhere baking in a hot letterbox and you not knowing they won't grow until it's too late.

Re: Question on tracking

*tippy*toes* — Tue, 13 Dec 2016 07:15:54 GMT

If the parcel went via Chullora I wouldn't be holding my breath. One of my buyers in Sydney received their parcel today. 13 days after I sent it from Dubbo (normally overnight or 2 days tops). It spent 10 days at Chullora.

I am waiting for a parcel that has had 8 scans in the last 2 weeks, all at Chullora. It seems to be stuck on a roundabout.

Re: Question on tracking

bakeandfry — Tue, 13 Dec 2016 09:45:57 GMT

I found posting from north east post office in dubbo to be best Tippy

Re: Question on tracking

tetibird — Tue, 13 Dec 2016 10:46:02 GMT

Hmmm. Since I've purchased the red dots have been mounting... 12 in the last month, first few who received bulbs described them as "very dead", but most have received nothing at all & no communication. So looks like a little more than sitting in a red box for a long time?

Re: Question on tracking

lane-ends — Tue, 13 Dec 2016 12:00:48 GMT

The issue may not be the sitting in a red box aspect, but rather the long transit time due to their location, which would be the same if it was lodged at a PO with full tracking.

In these days of Ebay pushing for lodgement scans unfortunately means those that lodge in red boxes (as per marketed on Ebays home page even) are subject to scepticism.

Dont forget everything is slower at this time of year.

Re: Question on tracking

lyndal1838 — Tue, 13 Dec 2016 13:32:55 GMT

You may have dodged a bullet....a Not Received dispute is a lot easier than a Not As Described.

I always wonder why plant sellers send their items in the red plastic satchels.....every one I have had that was has been useless.

Those that were sent in cardboard boxes and/or wrapped in brown paper have been fine.

And I have learned to buy plants in the cooler weather and not from sellers who live in the back of beyond where mail deliveries and pickups are more likely to cause problems.

Re: Question on tracking

tetibird — Tue, 13 Dec 2016 19:47:10 GMT

I've purchased a lot of live plants lately from Qld & the NT and they have been fine in boxes, many wrapped in wet newspaper & came fairly quickly. Some have been from commercial sources, but many from ordinary collectors/ gardeners. I've had bulbs in red plastic bags grow successfully, but they have come fairly quickly.

I'm not in a rush, I'll give it a good while before I appeal, but I don't think he'll be making any more sales with the growing negs.

Re: Question on tracking

tetibird — Wed, 14 Dec 2016 03:20:25 GMT

Hmmm. The red dots are coming in thick & fast.

Do you think this account could have been hijacked ? (not that $ payments is going to make you rich fast)

It seems strange that after a sound selling history to hit this?

He has not responded to the claims, nor returned my messages

if you want to check his feedback look for 152301461885

Re: Question on tracking

englishrosegardens — Wed, 14 Dec 2016 10:25:56 GMT

Two things about that listing ring alarm bells for me - so loud they're deafening.

One, they're in a Melbourne suburb so the only way they wouldn't have access to a PO is if they have physical disabilities that stop them getting to one. Maybe they mean that they get AP to pick up every few days, but it doesn't really make sense.

Two, a price of $2.50 with free postage on something that's unlikely to post as a letter also rings alarm bells. Even if it does post as a letter, it'd cost a minimum of $2 so it doesn't make sense.

Bottom line - if it sounds too good to be true, it usually isn't true.

Re: Question on tracking

lizzyamelia — Thu, 22 Dec 2016 09:19:36 GMT

I can't understand why anyone would want to buy bulbs, plants or cuttings on ebay or anywhere at the busiest time of year for parcels. Maybe people like receiving dead plants in the post as they can take up to 3-4 weeks to travel 5kms.

Re: Question on tracking

davewil1964 — Thu, 22 Dec 2016 11:48:06 GMT

This is the best time of the year. AP actually make an effort to deliver in a timely manner.

Re: Question on tracking

lyndal1838 — Thu, 22 Dec 2016 12:44:49 GMT

I agree with you there Dave. My mail is arriving faster now than at any time since out 2 tier delivery system started in January.

And I am getting GSP mail from the UK in 9 days.....almost unheard of speed.